Certified Transmissions

To clarify, things have changed. I spoke to Jim Tanner about a week and a half ago regarding an appointment to have our required one year service completed in order for the 5 year warranty to continue. I also spoke to Larry on Monday about scheduling that appointment. I dropped off our vehicle on Memorial Day with an appointment for this morning.
When I arrived to pick up our vehicle at 4:30pm, I was told they didn’t complete the service because they wouldn’t honor the 5 year/100,000 mile warranty I’d paid extra for last year. Jim Tanner stated he bought the equipment and leased the building but would not honor any warranties previously provided by Certified as Tanner was not the ones who had done the original work. This is obviously contrary to the video on YouTube.
When I asked why neither he nor Larry mentioned that on either phone call, Jim said he must have been «distracted.» Larry said Tanner was handling each warranty on a case by case basis so he had gone ahead and scheduled the appointment. I guess my case wasn’t one of the lucky ones. Neither had called at any point during the day to discuss the service or the fact that my warranty was no longer effective.
I would warn anyone in need of transmission repairs to avoid this shop or any affiliated with Jim Tanner and Tanner Transmissions.
I’m now without a warranty on a transmission I paid nearly $ 4,500.00 for.
I would also recommend you contact them to find out if you are also under the false impression that your warranty is still in effect.

DO NOT RECOMMEND They don’t back up their warranties don’t be fooled by their kindness they left my minivan worst then when i took it in they has to re-​do their work and its still not running right i spoke to the owner and he said found nothin wrong NOT HAPPY WITH THEIR SERVICE

Mahalo nui loa (thank you very much) to Larry and all those that helped get Mike’s van back on the road. Last night, I received a call from my husband that he was in the parking lot of Carl’s Jr. Apparently his van broke down, he thought it might be the transmission. It was already after 7pm and I thought every place would be closed for business. I googled transmission repairs near South Jordan and first on the list was CERTIFIED TRANSMISSIONS, 12 541 S Minuteman Dr, Draper, UT. I called 801 656‑1754 and Larry answered. He alerted a towing company and had our van towed to his shop. I must thank the towing company for coming to our aid. I would also like to thank Certified Transmissions for discovering it was the axle that broke and not the transmission. They were able to fix the problem and return our van in less than 24 hours. Fast, efficient, friendly, professional AND Bill Gephardt approved, we couldn’t ask for better service. Thank you again Certified Transmissions.