I dropped off my father in laws chain saw for repair, all it needed the choke replacedand it took 4 trips back over 3 months to fix it. 1st time– When I got it back, the cord was tangled inside, and wouldnt budge 2nd time– Same problem 3rd time– handle wasnt secured, and came off as soon as you touch the line 4th time– I brought it home, and wouldnt start. I brought it back, and he brings it outside and violently pulls the cord for about 5 minutes. He finally gets it started and says… «You know when you go to the Dr, and theres nothing wrong? This is one of those moments» MAYBE if it didnt take 4 trips back over the course of the entire summer I could understand… but instead of apologizing, he was very rude. i usually like to give money to smaller businesses, even if it is a little more money, but I wont be going back here again… Only reason its a 2 star, not 1 star is because the other employees are usually very nice…