Walmart Supercenter

On a recent trip to Atlanta for work, I had a tire lose its tread on the highway. I managed to make it to this store and have regretted it ever since! It was Sunday so options were limited and, I HAD to replace the tire.
All SEEMED well when I left, there was a bit of a shimmy but, it was my first road trip in this vehicle so I didn’t think much of it.
Made it to Atlanta and parked the car for the two weeks I was there. I had a rental for work and parked next to my truck every night.
On the way back, the truck started shaking badly. I pulled over on the highway thinking I had a flat. Nothing. Checked the suspension, all looked fine. Tried to go a little bit and the truck just shook. I had it towed to Pep Boys. As the mechanic was pulling it into the garage, another guy came running out, waving his arms, yelling.
My wheel, the one THIS WALMART replaced, was ready to fall off. It had two sheared lug posts and the remaining lugs were very ready to go. The wheel had been improperly seated by WALMART I had to pay for the repair AND a hotel for the two days I had to spend waiting on a new wheel. My wheel was ruined, the holes were bored out, making it useless. Not to mention the HUGE SAFETY RISK this put me in.
Pep Boys got me all fixed up and back on the road. When I stopped at this location to see about them reimbursing me for the repairs, replacement wheel and lost days, they offered me $ 350. About a third of my total out of pocket. I told them that was unacceptable and we filled out the claim paperwork.
Their claims guy called, I explained what had happened and he said he’d look into it.
I have a job. A pretty good job. I was not looking to rip them off, I don’t need to. I wasn’t doing a «slip and fall» wanting them to buy me a house. I got REMARKABLY BAD SERVICE THAT COULD HAVE (luckily it didn’t) KILLED ME! I wanted them to make it right. That is all. I didn’t ask for ANYTHING. I would have settled for just my out of pocket but, the video showed the guy torquing the lugs so, NOTHING.
They claim NO FAULT AND I AM OUT ALMOST $ 1200!?!
Needless to say, I am in the process of suing them now. If you mess up to the degree they did, SOMEBODY has to make it right. Especially when all that is being asked is what it cost me to repair YOUR BAD SERVICE!

I’ll give this a better review than the other WalMarts that I frequent in Fort Wright and Florence mainly because of speed.
It always seems quicker to get in and out of here.
They also have a eye center which is ran by a husband and wife team.
This is also my choice for Black Friday Madness… although I am not much of a Black Friday fanatic, I must say this WalMart did a good job… easy lines and pretty quick getting in and out compared to other disasters I’ve seen.