Mount Olive Self and Rv/Boat Storage

Juan is the worst customer service agent. He treated me like and talked to me like I did not matter. I will it longer do business or recommend anyone to this storage.

So far, so good! After a year @ ‘PS,’ VERY happy to be back w/​an independent as opposed to a huge, faceless corporation whose employees blindly follow policy and treat customers like numbers; crew at Mt. Olive were even willing to suggest other companies that offered services they didn’t! Really personable guys and genuinely helpful in every regard; didn’t mind that we had our own lock, willing to give us online pricing even though space we wanted was not posted on website; reasonable rates & better-​than-​average service! keep up the good work!

This place is no good, i just got my rv broken into and they acted like if they didnt care, The officer even told he was getting a bad vibe from them*(manager Frank). their camera system sucks they have kids patrolling, gate is not secured, it this is not a safe place to store an rv or anything. i do not recommend this place I would look else were. The officer told me after management left that this was not the first time this has happen in one month and he recommended me to move my RV.

DO NOT COME HERE ANYMORE. They are under new management and their policies are terrible. First they forced me to buy one of their disc locks because it’s «safer», even though i never had an issue with my old locks. THEY NO LONGER PRORATE WHEN YOU VACATE. I needed until the 2^nd of the month and they want to charge the full month. The old company used to prorate your departure. They told me even if I stayed until the 1^st, they would charge an entire month.
Been coming here for years but will NEVER come back. When i booked the storage i don’t know they were under new management. WORST EVER. Save your money else where.
**** Also my first negative review of then disappeared. Maybe they keep getting it deleted and starting new because the old entry for then had like 20 negative reviews.

HORRIBLE EXPERIENCE WITH NEW MANAGEMENT.
Have been storing our recreational vehicle at Mount Olive for over two years and were very happy until the new management took over. Ever since the new management took over it has been one frustration after another. Every time we spoke to the office, there was always a different answer to a question. The final straw was when they took the hose away and the ability to wash our vehicle. Management stated that it was due to a city ordinance. One version was that no one in Duarte could wash a vehicle and when confronted that the city did not state this, only that you need to use a hose with a nozzle, they changed their story. The new story was that this was only true for commercial companies — cannot wash a vehicle but again the city stated this was not true, just use a hose with a nozzle. Too many lies to give Mount Olive our money! Dirty area to park your vehicle and no perks, not even ice. Don’t waste your money or time!