Seidner’s Collision Center

First time I took my car to Seidner’s to have work done because it is close to my house. I had a great experience starting with the women in the front office very professional and friendly. I got my car back sooner then expected and I was very happy with the work they did. I will refer all my friends and family!!! Thanks for taking good care of my car.

I had an excellent experience! They fixed my truck faster than expected! Color match was spot on! If any further repairs are needed on my other cars/​trucks, I’ll be going to Seidners! Thanks!

Manager Edwin and Mercedes was very helpful. Every time I come here they always make my visit memorable. One time I went here I have my 3yr old daughter with me they gave her a small teddy bear. Thank you so much for the wonderful service!!!

They did a really good
Job on my truck and their customers service is very nice I would recommend them to people Thanks for getting my truck the Love you did

Regrettably, I had a fairly significant accident about month ago, which required my car to be taken to Seidner’s once again. My last visit at Seinder’s (for an entirely different ding) was approximately two years ago, but I felt at ease knowing that my BMW would be once again in good hands.
While it took a few days longer than anticipated to get my car back, once I got it back, it was returned to me in immaculate condition. My BMW looked as good as the day I drove it off the lot, I was very pleased with the quality of the work and attention to detail. My car looked spotless, both inside and out, which alleviated my only grip I had with Seidner’s, which occured during my first visit.
Beyond the quality of the work itself, I would be remiss if I did not point out the extraordinary customer service and follow up by Bryan Mendez. He constantly kept me abreast on the timeline and work that needed to be done and went above and beyond to ensure I got my car back before the start of the long labor day weekend. Bryan actually personally drove my car to my home and walked me through the point by point inspection of the car and went over the work done. This is as good customer service as I’ve ever had.
While I hope I won’t have to take my car to a shop again anytime in the near future, there is only one place I’d go…

No one ever likes getting in an accident but if you do, bring your car here! I was assisted in a professional and timely manner by the staff, especially Lee and his men, who took care of my car. Lee was very professional and always answered all my questions. When I picked it up he walked me through everything that was replaced and guaranteed me of their lifetime warranty. I was more than pleased with their exceptional work!

I am beyond impressed with this specific Seidners and it’s staff. I first came in a couple months ago with drive able damage and just as much as anyone a need to still have my car everyday. The gentleman that helped me was named Brian and went above and beyond in customer service, enabling me to keep my car while waiting for the parts for repair. When the part came in Brian had it painted before requesting my vehicles return so the time it took for full repair was a single day! They also covered up some scratches I had on my car just for the heck of it!
Unfortunately I had to return to seidners again this past week and was again placed in Brian’s hands who has continued to be incredibly kind and on top of his game; contacting my claim handler for status inquiry and keeping me fully informed as well. I would definitely recommend Seidners in Duarte to anyone who needs collision repairs. Thanks so much for all your help guys!

My name is Mario. We had our card repaired at Seidner’s in Duarte more than two years ago. My wife damaged the front spoiler a couple of months after repair it was only a slight damage, we lived with it for a couple of years but it always bothered me. Brought the car back to Seidners and talked to Marco Manrique on the situation and asked for estimate. He helped me on minor fix with extra screw to secure spoiler free of charge. I would definitely recommend Seidners, very helpful and curtious staff.

Went to Seidner’s through AAA and couldn’t be happier. Great communication and quality work.

Currently being helped out by bryan, and he is just amazing. Honestly you can’t find this type of customer service else where.

This place is OUTSTANDING!!! Our Customer Rep, Bryan Mendez, was extremely helpful and very honest. He could have taken us for a ride and charge our insurance for the work and we would have to pay our deductible, BUT he did not do that. Our issue was a very minor issue and he asked one of his guys to look at it and he fixed it and then they even buffed out some paint marks and they did not even charge us a dime. Would I go back if necessary? You better believe it. Honesty goes a long way with me and my wife Diana. Thank you Bryan. And the receptionist behind the counter was really nice too. Asked us twice if we needed any water or coffee.

Seidner’s did a great job on my car!!! Bryan was always very friendly and helpful. He’d always follow up and let me know the progress of my car! When I finally got to pick up my Elantra it looked AMAZING!!! I will definitely use them again! (If I have too lol) Bryan made the process so easy! The girls at the front desk were also very nice! Great job!!! Thank you!

My experience with Seinders was great, but I think it was all thanks to George Martinez. He assured me and my mom that only new factory parts were going to be installed into the car (less than 5000 miles), so of course we trusted George. He definitely pulled through he always called giving updates on the car. Yesterday 3÷3÷16 he had saying to car would be ready on the Tuesday I was pretty much over it already it had already been 2 week without my car. Today ¾/​16 he called and said my car was ready to be picked up !!! Earlier than expected thank you George. Overall because my representative was awesome and communicated clearly everything that was going on is the reason why my experience was great. Hopefully I don’t have to come back any time soon. Thanks George !

Great experience from beginning to end. Brian Mendoza assisted me with checking car out and getting it started right away, updated me daily with progress and had car done a day sooner than was quoted. Thank you Brian for your assistance and excellent Customer Service!!!

Had a GREAT experience here. My service representative, George Martinez, did a fantastic job, from start to finish. He prudently sized up the damage, helped to deal with insurance, saved me $ 300, communicated with me throughout, and delivered my car ON TIME! He and the whole crew were just outstanding! I *hope* I won’t be back, but if I have another fender bender, I’m most def coming back here!

Bryan did an excellent job in ordering the parts, called to report progress and we got the car back earlier than promised.
The services exceeded our expectations. Everyone from the front desk, estimator and the mechanics have done superior job.
We recommend this facility for any car body shop repairs.
Super job in customer relations.

Had a minor fender bender on my luxury car, got a clearance from my insurance to get estimate from Seidner. Bryan Mendez guided me throughout the span of the repair, he kept me well informed and set me up for a car rental. From the front desk to the main repair area Bryan gave me a tour that convinced me to entrust my repair to this place, it was an awesome experience dealing with highly professional collision center staff it’s much more exciting when I got my car back. My car was restored to its original condition Bryan ran multiple testing before releasing the car to me making sure everything in place. This is why I rated this place 5 stars they earned it! Thanks Seidner Duarte!

Everyone has a smile! Beyond that the work done was exceptional. One flaw was brought to my attention, which I would have never caught. Had nothing to do with their work but told to bring back after paint cures to take care of. Sam’s customer service was great always kept me informed either thru text or phone! Under promised and over delivered! Hopefully wont have to go back but if I do I feel good about this shop!

Only had my brand new car less than 3 months and someone hit my car and ripped the mirror off. Brought my car here and I’m so happy I did. My car looks amazing. Thank you soooo much Bryan Mendez, I’m so so so happy with my car. It looks beautiful. Even managed to fix some minor scratches on my front and rear bumper. Seriously anyone who goes here ask for Bryan, very kind, takes his time to talk with you and took the time to come in on his day off to make sure I could get my car. Thank you again!(:

Referred here by Nissan of Duarte. Mercedes and Sam are awesome. They kept me informed on everything going on with my car. When I went to pick up my Nissan Sentra it was so shiny and looked brand new. Seidner’s did an awesome job on my back bumper. I will use them for now on. Thank you!