Titanium

I want to highly recommend Titanium. They just installed our alarm system and I had a wonderful experience. It was such a pleasure to work with Josh Sutherland and he made sure I was happy with the service. Caleb was the installer and he was also very professional and great to work with. He installed everything within two hours and made sure I understood everything before I left. Josh worked within my budget by offering service that others couldn’t beat or match. I highly recommend them for your alarm servicing needs!

Great service, and great communication with provider. salesmen was understanding about my horrible experience with my old alarm company. Installation was great. My contract is 5 years but I am fine with my price being locked in for 5 years. My old company would raise it every year for ridiculous reasons and i was stuck paying it. My buyout check was send directly to me, with out delay. I followed the instructions of sending it in and signing the agreement and sending it back promptly. Thank you for protecting my family Titanium.

Yet another horrible experience with Titanium. Our smoke detector is acting up and 2 weeks ago someone called us and said that they would put in a work order. A few days after that someone else called about the smoke detector and I had to tell her that we had already spoken to someone. She read her notes and realized that I was correct. And she confirmed thag a work order email had been sent. She offered to put the dectector on test while we waited for someone to come fix it. That was on the 6^th. Still no one has come out. So I get a phone call today bc our smoke detector isn’t on test anymore. And what did the guy tell me? That there is no work order!!! Seriously?! At every opportunity Titanium has failed. DO NOT sign a contract with them. The incompetence is at all levels from the notification center to the person who answers the phone at the main office (Chelsea) to the general manager Mike. Horrible company!

Don’t sign a 5 year contract with this Co. They don’t tell you that so be sure to read the fine print they also don’t tell you if something goes wrong with the system you have to pay a $ 99 fee in order for them to come out. I do not and would never refer them to any friend or family.

Amazing service, quality products, great management!!! Thank you guys !

Have to let everyone know that Titanium came through with the buy out check. Josh and the manager, sad to say I’m bad with names, really came through in the end. I should have contacted Josh from the beginning. With his help and follow-​up with management the issue was resolved quickly. With the right people on the job they got things done. Have to thank management for correcting the issue and the apology for all the frustration and inconvenience. Could have just sent the check and been done with me, but he did the right thing and demonstrated the customer service mentioned in other posts. My recommendation, they provide the same if not better monitoring of your system than most at a good price. Just stay on top of things and communicate with the agent that signs you up.

Bought out my ADT plan and offered me better equipment with lower monthly payments.

Thanks to Mary’s integrity, outstanding, and diligent customer service I am pleased with my home security system.

I love my system, the rep helped me with my older system canceling it. My previous system had very old equipments. The rep replaced them at no cost. I like the professionalism and the show of caring. Thank you again Titanium

Awesome service & great equipment. The reps are professional and we got a great deal for our new business!

Straight to the point. this is honestly THE BEST HOME ALARM SYSTEM in the world!
I recently had a full automation system installed in my home and I’ve gotta say, not only do I feel safe. I feel like my house is FORT KNOX.
I have cameras with night vision, motion smoke and heat detectors, door window and glassbreak sensors, thermostats, door locks, light modules, and panic keyfob remotes. The main panel is amazing. vibrant color touch screen with weather updates. The best part, I also had a «cell unit» installed which allows me to control and personalize every piece of equipment through my cell phone with the
application.
The sky is the limit with what you can do! For example: After work, when I’m 1 mile away from my home (the cell unit uses gps), the thermostat turns on the heat to 75 and my living room light turns on so that I don’t walk in to a dark house. There are millions of settings available and you can adjust them according to your lifestyle.
My system was one of the most expensive ones they offer, $ 69.99 a month. However, if that is not affordable. they have packages starting at $ 44.99 with no cell unit or 49.99 with a cell unit. I believe that when it comes your safety and the safety of your loved ones, the price is not an issue.
Do yourself and your family a favor and get TITANIUM! You can visit their site and request a quote at
Feel free to message me and I will get you in contact with their best representative so that the process goes as smooth as mine was.