Accurate Locksmith & Security

We had a door with a lock that had broken off and was stuck locked. Alex showed up right on time, knew exactly what the problem was, and fixed my lock in under 5 minutes!

Quality service! It all started as I was trying to fix a broken door knob, I couldn’t for the life of me get the knobs out of the bore hole. Luckily, I stumbled across this Unilocal page and was able to get in contact with Alex. Thank you so very much for the last minute help Alex, it was much appreciated and I can’t thank you enough for going out of your way to help. Keep up the great work and amazing service! Will definitely come back again!

Alex is awesome. He gives you advice on what to get and when and does not over charge you for unnecessary items for your locks. Fast service and great work. Highly recommended. Thanks for all that you do for us here at Polish! Nail spa Alex.

Reason for visit:
Install deadbolt on patio gate door; fix latch that was already in place
The price included a $ 45 service call, $ 55 for the two-​sided deadbolt lock, approximately 1 – 1.5 hours labor, and a 10% discount for Angie’s List members.
*****
Alex was very friendly and helpful to work with and was able to visit promptly. I called him the Thursday or Friday before his visit and he was able to schedule for that Monday. He was actually familiar with my condo association and had installed numerous deadbolt locks on patio gate doors there. He asked me a few questions over the phone so he could be best prepared for the job:
–what kind of keys/​locks do I currently have
–do I want my house key to work for the deadbolt, or do I want a different key
–do I want a two-​sided or one-​sided key deadbolt
On Monday, we had a very heavy rain, so Alex had to delay his appointment for about an hour because he would be handling power tools outside. First, I very much appreciated the phone call. He said he would take another house call and then visit my house, and he came by as soon as he could.
Besides drilling a hole and installing the deadbolt, he fixed the latch that was on my door which had been bent. He installed some new screws and made some adjustments to the plate/​latch. He said he normally vacuums the work area when finished, but since it was wet outside, he couldn’t vacuum (no big deal, it was just some wood chips).
As we were finishing up, Alex informed me of how to best care for this lock since it is regularly exposed to the elements – buy a silicone/​teflon-​based lock spray (no graphite, he insisted!) at a hardware store and give the key hole and latch mechanism a squirt once a month, more if needed. He also told me about why using WD-​40 is a bad idea – essentially, it dries up and provides no lubrication long-​term. (Homeowner tip: use an online calendar feature like Yahoo to send you email reminders of maintenance projects.)
I asked about what other services he offers, and he can install safes up to 300 lbs. He also makes keys and does some work on security systems.
I chose Accurate Locksmith and Security for several reasons:
–Experience with installing deadbolt locks in my condo complex.
–They have received very good reviews on Angie’s List.
–They were able to give me an estimate of time and money for the job.
–How the owner handled the initial phone call put my mind at ease that they took my concern seriously. (I’m beginning to see the relationship between an initial phone call and quality of service)