Ken Nails Spa

Not sure how this place could possibly have 4 ½ stars. I went here for a Mani/​Pedi on a Wednesday afternoon (which is a slow time of day) Service was terrible, poor cleanliness, nats flying around everywhere and my shellac nails chipped after 3 days. I would not recommend this nail salon to anyone.

Usually this is a 5 star experience for me but today not a great experience. My husband and I went for pedicures for some relaxing time but omg someone brought their toddler and decided to focus on herself and not her child. He ran around and created chaos while she kept screaming at him. Really … The tech was so focused on him that I didn’t get my normal 5 star treatment. I’ll come back but will always ask if daycare is happening. So disappointed :-(

Ken did an amazing job on my nails! He was patient and very friendly. I would definitely go back!
The reason I gave 4 stars is because the very next day my gel manicure chipped. I went back and ken was able to fix it which made me happy!

I usually never write reviews, buuuuut…
I was in town on business, and decided to get a pedi before checking into nearby hotel. I searched on Unilocal to find this place. Maybe it was because I got the «deluxe» pedi, or maybe it was Jaime herself, but this was hands down the BEST pedi I’ve ever gotten.

First time coming here. Jamie did an amazing job on my nails — she took her time perfecting the design I wanted!

LOVE this place. I have been looking for a good nail salon since moving from Texas in 2013. I used to get my nails done monthly when I lived there and when I moved to Cali, it was so hard to find a place that would give me what I wanted so I stopped getting them done. After reading the reviews and looking at the pictures on here, I decided to give it a shot.
I walked in and was able to get the pleasure of having Ken do my nails and he was awesome. He did exactly what I wanted and better. I also got lucky and had Binny do my pedicure and she definitely lives up to her reviews. I will definitely be back :)

Ken and his brood of babes know how to do some mani/​pedis. Make sure you call in advance and get that reservation in cause otherwise, you won’t get a walk-​in if your life depended on it.
Obvs, same comfy manicure chairs and tubs, but what I really want to point out is the sheer skills the manicurists have here. They do a really great job technically and don’t snub you on your massage. Yes ladies – I count the minutes you massage my calves, the bane of my existence and overall soreness on the day-​today.
$ 35 for a mani-​pedi without the worries if the technical things will be done (cuticle removal, scrubbing under nails, etc.)
Call in advance for an appt to get the most of your experience. They always fit you in make sure you have your whole time without being rushed. Big thumbs up.

It’s more of a 4.5, but this place was better than most.
Since everyone raved about Benni, I made an appointment with her (same day).
She was super personable. I showed her what I wanted and SHE REALLY TRIED TO MAKE SURE I GOT EXACTLY WHAT I WANTED. Nude, ombré, coffin shape shellac. We tried different colors, slowly refined the coffin shape so it wasn’t too skinny, omg she was great.
It’s not the best shellac I’ve ever had, but it’s pretty dang awesome and Benni made it that much better.

I LOVE Ken Nails! Bennie does my nails and she does an amazing job! She is super friendly and takes her time. I love the way she makes my nails look so pretty and natural. I love this place! You really do get what you pay for. They charge a bit more than other places I have frequented in the past, but the service alone is well worth the extra $$.

I LOVE Ken Nails! My best friend recommended this place to me for their low prices and artistic talent with nail art, especially on her acrylic nails, but so far I have only gotten regular manicures.
They work quickly, but do not skimp on the hand massage with a nice lotion! They also trim the cuticles (not overly, but enough that the cuticles don’t look scraggly and long) and are happy to shape my nails «sqound». They have a great selection of nail polishes (mostly OPI) and their technique for nail painting means that my manicure lasts for almost a week before the polish starts to get little scratches at the ends, but not even chip.
I am subtracting a star for my mom’s sake, as when I took her here her experience was not so good. She had a shellac manicure, and while she enjoyed the process and agreed how friendly the staff were, her shellac only lasted a week before it started to peel from the top of the nail, compared to at least two weeks from her usual salon.

I thought long and hard before writing this review as I hate to give bad reviews. I read the good and bad reviews on this place and even after reading the bad reviews, I understand people make mistakes, BUT with that said I think the same guy that cut a previous reviewer’s toe, cut my toe too. I don’t know how deep their cut was but mine looks deep and it hurts. It scabbed over the night my nails were done and bled during the night. I have a feeling it will take awhile to heal. I don’t think he did it intentional and he had this sweet smile on his face the whole time. Very nice guy, just not properly trained especially if this is the same person who clipped the other reviewer’s toe. Being the nice person I am, I still tipped because I got a nice massage and the job got done with the sacrifice of my toe.
Other than the painful raw toe experience, my shellac manicure was great which is why I feel the need to give 2 stars. From reading these reviews, it sounds like you Have to go to Ken or Bennie and I didn’t with the benefit of the doubt everyone was equally as great.

Let me be your referral to Ken Nails Spa! I was referred to Ken by a lady I ran into in the mall and complemented her nail job. I’m very impressed with my first nail job by Ken himself!

This place is honestly the best! I live in San Mateo and drive all the way over here just to get my nails done. It’s very clean, the staff is super nice, and they always do a great job!

I have been here many times for pedicures and have always had amazing service. Love this place! But after today, I HAD to post a review. I went in for some Pintrest-​inspired nail art. I unfortunately didn’t get her name, but the lady that did my Mickey Mouse nails did an absolutely amazing job! Any more nail art ideas are certainly coming to Ken’s Nails!

I walked in after work at 5:20PM and I was immediately scolded by one of the technicians as if they didn’t want anymore customers. After I told him I just wanted to get my acrylics removed he lightened up a bit and asked me to have a seat. I understand that it was near the end of the day but it was very awkward and everyone in the store just stared at me as I stood there.
I only waited for about 10 minutes before he began shaving down my acrylics. Then he asked another technician to finish it so I had to move. The other technician seemed like he has very little experience and failed to remove the gel from five of my nails. Two of them were already clean because I removed the nails myself. He struggled to take off the gel and even burned one of my fingers because of the rotating metal against my finger. Never have I ever felt so uncomfortable getting my nails done and this was just to get them removed. I was anxious the whole time because I was scared to get hurt again.
The store is small, they have 4 tables and limited amount of nail polishes from what I’ve seen. I’m pretty disappointed because the photos make it look like they do a great job but I guess they don’t treat everyone with the same amount of respect.
I won’t be back.

Went in as a walk in on a Wednesday afternoon and they helped me right away. They were kind of busy so I would probably do an appointment next time.
I got a regular mani/​pedi for $ 35. They did a good job. The girl was very informative and kept asking if everything was ok.
The only thing that was concerning was the fact that I was left in the drying chair for a ridiculously long time. It felt like they had forgotten about me.
But I would definitely go back.

I was seen right away as a walk-​in on a Friday morning. Atmosphere was very calm and accommodating. Like other reviewers said, they engage with you in conversation or if you’re just there to relax they’re cool with that too.
I got the shellac manicure for $ 28 and it was well worth the money. Can’t get that price at most salons! My manicurist was very kind, explained to me what she was doing, and encouraged me to let her know if I was in pain when she was doing my cuticles (no other manicurist at other places has had a genuine concern like her)!
It did get a little busy and the phone was ringing off the hook with appointments being made but they didn’t rush me at all. They are in fact perfectionists!

I decided to try this place, based on the amazing reviews it has here on Unilocal.It has been a while since I have found a good place to get my nails done– but my search is over and I love this place! I went in on a Friday evening, and had a pedicure and a gel manicure. I didn’t feel rushed, they really took the time to make my nails look absolutely perfect! It has been a week since I got them done, and they are still looking so good (no chipping, or peeling) and I feel like $ 45 was a very reasonable price for what I had done!!! I will be coming here on a regular basis :)

I have been to this place several times and although j loved the end result, I was really bummed that they didn’t have spa massage chairs for their pedicures. I really enjoy the water for my pedicures to be very hot, and when it’s just a bucket, that’s not really possible. So I began searching around and was very unhappy with several other locations I tried. So I decided to go back. To my surprise and utter excitement, they got pedicure massage chairs!!! I was so excited! Bennie did my shellac mani and Henna did my standard pedi. Henna was absolutely wonderful with my pedicure thoroughly cleaning my nails and gave a great hot stone massage. Bennie did a great job on my nails with. Fun design as well! Will never go somewhere else again!
Something small that I really appreciate about This Salon is the employees speak minimally to each other in another language. It’s nothing personal, but it’s really uncomfortable when you go to other salons and they do nothing but talk to each other in another language barely acknowledging you sitting in the chair… At Ken’s nail salon, they really engage with you as a customer (or not if you want to just relax), but talking to each other is really at a minimum in another language. Makes it feel professional and makes you feel comfortable and welcome.

I visited this salon 5 times and the first three times were excellent but my last visit before today i noticed my gel nail chipped after three days and they forgot the top coat for my pedicure. I thought it could be my fingernails were weaker from all the gel mani and for my toes it was the first time they forgot the top coat one time so i was ok with this. Also they have been getting really busy over holiday.
Fast forward to today, the service is still excellent. The girls and Ken are always courteous and accomodating. Now my gripe is the quality of the work went to s&#^ at least for me the second time around .
I did relaxation mani pedi this time versus gel mani due to last time fiasco and the service was good especially the massage and care by Kathy who did my toes and a new girl for my hands. However, my nails came out horrible. Even for Kathy’s work and shes usually really good. I noticed many mistakes and uneven color and then more customers came and i was left alone. Usually i would say something but i was mortified at the work and had to go. So i paid and tip the normal 20% and left quickly out of there…
Unfortunately as much as i love the service and the people there… the quality just isnt there anymore for me… i dont I know what it is… maybe just too popular now but still… unhappy. I had to buy nail polish remover to take off the color. Its horrible…