I feel like the photographers here were not accommodating, when I went in to take my pictures and I told my photographer I didn’t like how I looked and if I could retake she got really pissy about it and was kind of rude for the rest of my appointment. Then, when I went in to pick up my portraits they had them printed on terrible quality linen texture– it seriously looks like a cat scratched my picture all over in various patterns before handing them to me. There’s no way they should be charging me over $ 120 for 28″ by 11″ pictures that look terrible.
Ron C.
Évaluation du lieu : 3 Pleasanton, CA
The verdict is out on Studio One. Not because my experience was bad, mind you, but because I haven’t seen the pictures yet. They’ve got a good thing going here with Senior portraits at various schools… the place is packed! Wait time varies but the photographers are friendly and that helps. I’ll write more and correct my review after I see the pictures first hand! Stay tuned!
Anna W.
Évaluation du lieu : 1 San Leandro, CA
YOUHADONEJOB. ONE. JOB. I’m extremely disappointed in this company’s photography policies. They were hired to take photos at my brother’s high school graduation. About a week after the ceremony, I was emailed a link that encouraged me to check out the graduation photos and to offer an opportunity for me to review and purchase any that I wanted. However, to my surprise, his photo wasn’t there. I scrolled through the entire list 3 times to be sure, and even had my sister and boyfriend check as well to make sure I wasn’t crazy. At this point, I emailed the company asking them to confirm that all student photos had been uploaded(giving my brother’s name, high school and graduation date just to be sure) because I couldn’t find his photos in the list they had sent out. Their response? «If his pictures is not there, it may be one of the photos that did not turn out. If a student blinks or the face is not visible for any reason we do not post it to the website. There were also some students who forgot to stop and take a picture.» I’m sorry. What? I thought the company had been hired to document the ceremony and capture a moment in these students’ lives that they aren’t going to be able to recreate. It should be the photographer’s responsibility to stop the students in order to get a photo, not the student’s responsibility to remember to stop — especially during such a special occasion. So I have to wonder — do your wedding photographers also need the couple getting married to stop and tell them every time they want a photo taken, or can they be trusted to be more self-directed? But I digress. Definitely upset, but attempting to stay reasonable, I responded and asked if it would be possible to see the photos that didn’t «turn out» in order to see if I could find my brother’s photos among them. Their response made me want to punch a hole through something. «All pictures that do not turn out are eliminated. Again, we apologize if me missed him.» So. What you’re telling me is that, since either my brother wasn’t stopped to get his photo taken or his photo wasn’t up to your«standards,» our family now has no professional memento of his graduation. I’ll bet the other parents are LOVING that explanation also. Especially when photos like this are available for purchase( ). Want to explain how that got past your standards check? This is so completely unacceptable. An apology is not going to magically make me forget that your photographer(s) didn’t do their job. And while I understand that it’s the memories that count(and our own personal photos with friends and family are worth more to me anyway), it’s the principle of the situation. Countless families were relying on your company to document an important moment for them — and you let all of us down. Apologies don’t even begin to make up for it.
Tam F.
Évaluation du lieu : 4 San Ramon, CA
My daughter is a Senior in High School. My daughter just turned 18. My life is changing dramatically in front of my eyes and thanks to Studio One, we will have photographs to commemorate this time. This is the photography studio that the high school requires all Sr’s to go to to have their yearbook photo done. There is no requirement to do any other poses or to buy any pictures. We decided to have my daughter do a special cap/gown session as well as just the yearbook head shot. We chose the yearbook picture on the spot(who knew the digital world was so different than circa 1989 when I graduated HS). We were told it would take about 3 weeks to get the proofs for the other pictures(it actually took longer) and I am just getting ready to put in our order for pictures as the photos turned out better than we could have anticipated. There are other Photography Studios used by the other high schools and with friends of mine telling me their experience not being nearly as positive. I am glad we had a good time and it was relatively painless as well.