I have only been to Swan Cleaners once myself, but have been in a couple times while my friend drops his weekly bag of shirts and suits off. The lady who works there is SO, SO, nice! I brought in my boyfriends brand new white polo with weird looking stains all over it. that’s $ 80 bucks down the drain :(I told her I washed it have no idea what happened. At some point between when I put it in my washer and took it out, the shirt was destroyed. She asked me a bunch of questions to try to diagnose the poor polo’s problems. Her diagnosis — Liquid Fabric Softener! Anyone who uses liquid fabric softener or the little pods you throw in — BECAREFUL — she sees a lot of stains from this and they don’t come out! The turn around time was really fast on the shirt, it was finished same day even though she estimated 2. The stain is almost gone… barely visible but she told me that it’s not going to come out all the way. This place is super close to my work, easy to get in and out of and friendly. I will definitely be back!
Al H.
Évaluation du lieu : 1 Dublin, OH
I am really surprised that Swan is still in business. They’re extremely expensive compared to other dry cleaner, and the service is not that good. For my last pickup, I had to wait 15 minutes since there is only ONE employee and an customer with a large order before me. And instead of putting all garments on one check, Swan’s way is putting 2 – 3 garments on one check, so the girl had to generate 5 – 6 checks when all is said and done, which takes a lot longer. Anyway, I think they’re very expensive and the service is mediocre.