The Winchester Institute of Chiropractic Health & Wellness

My husband and I have been going to the Winchester Institute for the past 5 months and love it! Dr. Greg is amazing… he takes the time to get to know you! He even offered to drive my car up to the door for me on a rainy day. How nice is that!!! The ladies up front at reception are so nice and always accommodating! The entire staff is really amazing! We have had the best experience here and would recommend it to anyone!

I’ve seen Dr Winchester for almost two years now. My family (and insurance company) has spent literally thousands of dollars at her office. She is a decent chiropractor, and the sort of sports medicine team (?) that she has on staff to teach you rehabilitative exercises are great. But when I called to cancel an appointment due to a genuine medical emergency with less than 24 hours notice, her staff refused to tell me whether they would charge me a cancellation fee or not. Why would there be a question about this? Yes, most medical offices have cancellation policies. But most places will waive a cancellation fee without hesitation if you call to say that you’ve got a vomiting child and can’t come to your appointment, especially if you are a well-​established patient. After 2 years as a patient, I deserved better treatment.

Be careful, this institute is simply ripping off and not honest. Ms. Winchester offered a free speech at my company’s lunch time and I decided to give it a try. I paid two visits. The first time they made some small errors. I am a strong believer that one time error is forgivable. I gave them a second chance but was amused what happened then. Since two time errors in a row are definitely a good representation how the institute treats their patients, I decided to stop seeing her any more and honestly share out my experience here for her future prospects.
The first time she over charged me $ 20 for a knee problem she never treated. I told her my knee has some minor hurts and I took a x-​ray somewhere else and she agreed she has to take a look at the x-​ray before touching my knees. But I was surprised to see the bill coming with the charge. It could have made no sense if she had tried to ‘fix’ my knees without even looking at the diagnosing x-​rays.
The second time, I was put into waiting for more than 45 minutes after the scheduled appointment time. After that, she tried all her efforts trying to rush me into a long term service package and use some high pressure persuasion to let me buy more services because my spines were ‘abnormal’ and would result in serious problems if I didn’t treat them now.
I know I was totally fine before walking into her institute. :) The manner how she handled me was so suspicious that I had to paid another trustworthy practitioner to double check what is going on. Not surprisingly, I found myself totally fine with just normal wears and tears for my age.
Now one year after her diagnose, I am still healthy, happy and fine. Her manners to treat her patients is so impressive even after one year that I decided to share it out here.

I’ve been a patient of The Winchester Institute for 7 years. Dr. Winchester is wonderful! She takes the time to get to know her patients so she can build a trusting relationship. Her technique is gentle yet effective.
The Massage Therapists are excellent. My back feels amazing after every visit.

The combination of chiropractic care, physical therapy and massage therapy addresses all aspects of healing. Along with adjustments you receive strength training and manual therapy to address the muscles that need to support your spine, etc. I really feel like I’m getting the whole picture taken care of, vs. just one aspect. Also, Dr. Greg is awesome and the office staff is friendly and helpful.

All three Chiropractors are very nice and very good at what they do. The massage and physical therapists are great as well.