Fairfield Inn Dubuque

I’ve stayed here many times over the years visiting my elderly father and experienced it to be a clean hotel with staff that are wanting guests to have a good stay. I’m a platinum member of Marriott. I understand New Year’s Eve in hotels can be raucous in the public areas but the noise in the hallway of adults and children alike well after midnight was horrible. I understand a hotel needs to make money and multiple families staying for one night is a definite moneymaker but those families stay here once a year and took over the place. I stay multiple times a year. If I was Marriott I’d choose to make my stay enjoyable and satisfying instead.

If you find yourself in Dubuque or Galena and need a crash pad, Fairfield Inn is a solid option in terms of service and location. It is the only Marriott property in the area and if that is important to you, you’re kind of stuck. Fear not! It isn’t terrible, but it could be improved.
The property did not appear to be renovated. In terms of comfort, the bed was hard and my quality of sleep was poor as a result. It was not lumpy however — just too hard. Rooms seemed dated but I did not really expect much in Iowa.
It’s off the service road on 20, and can be difficult to find with Siri. She is difficult. Location is not in the town of Dubuque which makes adult beverage time challenging. There is no Über in Iowa and you have to use cab service. Location is great for chain Restos.
Service was friendly and staff knowledgable. I will stay here again because I like Marriott brand.

I saw some pretty mediocre reviews on several sites for this biz hotel and thought it only fair to share my experience. This is the only hotel in Dubuque, IA that is part of the Marriott chain. If you take your points seriously you naturally want to stay here. However, if you read bad reviews on a hotel you wonder if it’s worth it…
I heard the hotel had a noise issue and I had a major meeting in the morning. In fact, I traveled thousands of miles for a 20 minute meeting so I wasn’t going to blow it by having a restless night. I called and spoke with Sherri, asking her to please give me a quiet room, that my meeting was critical. I’d be traveling for 12 hours just to get there… She promised to do her best. Boy did she ever! I loved the room she placed me in and it was beyond quiet! In fact, it felt like a cocoon. I was so tired when I arrived. this room was a blessing. So was the incredible hospitality at the front desk. Carolyn was very kind! She gave me an extra water and reminded me of the cookies. But more than anything it was the way she made me feel… Like I was welcome!
The room was quite clean. Although the bathroom did have a hair (which I hate) but considering the rest was clean I looked the other way! It’s a hair, not the end of the world. The bathroom floor and shower probably need a remodel but that’s minor… My over all experience was outstanding for a hotel of this caliber! Thank you Sherri and Carolyn!

Stayed here last weekend and had a great experience. The room was very clean, and the staff couldn’t have been friendlier. The hotel clerk offered us some bottled water when we checked in and welcomed us to the city. The continental breakfast the following morning was large, and everything tasted great. The hotel is also located right next to an Olive Garden and a Champps, for anyone not wanting to go far for dinner.

I chose to stay at the Fairfield Inn because of my loyalty to Marriott properties. Upon pulling up outside, I noticed the hotel looked older, and there were Christmas decorations (wreath, lights, etc), which seemed odd. This was also the only property that I have visited that didn’t have a sliding glass door to enter through– which sounds snobby, but in fact, is just convenient when lugging large bags into the hotel, without a free hand to open the door.
That being said, I was greeted by the nicest employee, Connie. She gave me complimentary bottled water (which is in endless supply), WiFi info (which I found to be sufficiently fast and FREE), and information about the YMCA (they have free access to that workout facility).
My room was clean and in good order. They have microwaves and mini fridges as well. Very quiet, and the beds were comfy.
Lastly, they are walking distance to Olive Garden… and Walgreens and Champps are close by.
All in all, I would recommend this location.

No laundry facility. No exercise facility. Tiny breakfast area that was so crowded I ate in my room. High level of road noise. Very friendly employees.
Try the Best Western plus closer to downtown.

My hubby and I had to head to Dubuque for a last-​minute family emergency and decided to not wake the in-​laws up at 1:30am, which is when we arrived in town, so we booked the Fairfield.
We were greeted by the very friendly night-​auditor, Julie, at the front desk. She was one of three very friendly staff members.
Room-​wise the beds were comfy and served their basic purpose. The bathroom was still a bit dirty and had a little bit of somebody else’s wee splatter under the toilet seat and some hair in the shower from God-​only-​knows what body part, euwwwwww.
I would have asked to move rooms but it was One Freaking Thirty at night and this old lady does everything she can to be tucked in around 9PM; even pressing the elevator button to go back down to the lobby would have probably snapped my tired index finger in half, so I did my check around the bed and deemed it was clean enough for me to lay in. However, I’m guessing an UV Light may have told me otherwise but at that point I would have slept on a pile of dirt as long as it was in a warm room.
Breakfast was great, they offer a selection of yogurt, pastries, cereal and WAFFLES. I don’t care if a hotel offers me asparagus with hollandaise sauce sprinkled with caviar or has the most delicious omelette station, if there aren’t any waffles at your hotel is life even worth living at that point?
So, I would like to give the hotel more stars but the cleanliness issue is unacceptable for me and really needs to be worked on. :|

Pretty basic chain hotel. Good for a quick business trip in the area. Customer service at the front desk was great. The rooms seemed newly remodeled and clean, but there was a very musty /​moldy smell that came from the air unit. After being in the room for an hour, I started to get stuffed up, and my allergies were rearing their ugly head. Hmmm. They did not have bottled water in the vending machine, which was a bummer. Breakfast was standard and fine. An annoyance was that the front 2 doors were not automatic. Your guests usually have quite a bit of luggage, and it is tough to open doors with your hands or back-side…consider installing some auto open doors! No issues with wi-​fi, and the channel options were good.

Hotel stay was perfect. Room was clean and comfy. Breakfast was good and staff was amazing. If ever in the area again I would definitely stay here again! 100% satisfied

Room was clean, alarm clock worked, towels and sheets were clean. Noise levels weren’t too bad. The front desk informed us that this hotel had recently been remodeled.
Breakfast options were limited, but good. Biscuits and gravy, make your own waffles, hard boiled eggs, toast, cereal and microwave Egg McMuffins. Also had apples, bananas and oranges. The dining area was pretty small and got pretty crowded, but wasn’t too bad.
Biggest complaint was that the internet was slower than molasses.

Not to bad of a hotel. The room was very clean, as so was the rest of the hotel. My only complaint is, The bed was very lumpy! One of the worst hotel beds I have ever slept in sorry to say. I will not be going back anytime soon.