Frontier Airlines

Plastic seats, no leg room, extremely bad customer service wooow

First time rider… I have heard negative things about this airline, but I decided to try it out. First it was delayed… boom…appalled. Secondly, it got delayed for a few minutes more… boom…now you’ve slapped me in the face… Thirdly, the damn truck with that fuel that makes the plane go runs out… boom…now you’ve lit my body on fire. the worker says that it’s going to take 30 more minutes!!! You mind as well have cancelled it!!! I’m exhausted. I had a busy fucking week, and my class started. So… BOOM!!! The negative comments have been confirmed!!! Okay… Have a good fucking night, because as you the reader are probably warm in your bed, I’m sitting in a seat with no back cushion and the girl next to me is staring over my shoulder! BOOM!!!

If i could give NEGATIVE stars I would. First and LAST TIME i fly with them. Super long story short, the single guy working at the counter was SOOO nasty and cruel to us. Would not even hear what we went through to make it to the airlines and why we were there only 40 minutes ahead of time instead of the stupid 45 minutes! Offered NO options to fly a later flight and ignored our pleas to speak to the manager. I was so frazzled, I just bought tickets with another airline. Come to find out, our original flight was delayed so we could have made our flight and I could have saved $ 800!!! I have filed a formal complaint and they responded basically saying it was not their fault and oh well. NEVER AGAIN! I will spend more money to fly another airlines next time.

I won’t even write why frontier is so bad, just avoid it like the plague. The sad thing is, nothing will change because the company doesn’t care about customer service.

Worst ever airlines. They have checkin counter in 1 terminal and they have gate in other terminal. Shithole people cant even book terminal space.
Also, attendents are absent all the time. If u r flying off peak hours, forget abbboutt flying that day.
And, they dont accept mobile tickets. Only print outs!!!

I will never fly Frontier again!!! The staff here were extremely rude and overcharged us for baggage fees.

I was literally interrogated and discriminated against by some guy named khartoul who was working the frontier ticket counter and barely spoke English… because I was using my European Union passport to check in since I didn’t have my license or U.S. passport on me. Had to wait 3 hours on hold to file a complaint. I’ve never experienced such outrageous treatment before in my life. Frontier ground crew are extremely rude in general but this one took the cake. Also the frontier lady at the gate refused to give me the supervisors name and in the end gave me some sort of fake name. Absolutely outrageous lol I’ll never fly frontier especially out of Dulles airport. Fix. Your. Customer. Service. It’s out of control.

Dont just dont book a flight with them
I have been waiting here for 1 hour to check in and there is nobody. Every other airline has people working but here!
Why dont they let you know your departure time is at this hr they will open at this time.