Atlantic Services, Inc

DO NOT CALL THIS COMPANY, they only want to sell you a new system and when you need them to repair something they will leave you hanging, Bad service!

Working in Property Management for years, I have a lot of experience with HVAC; however I felt compelled to write about this company. After visiting a friend’s house and seeing their new filter system (Honeywell Media Whole House Air Filter) I was very impressed with the installation and how it was cut into the plenum as well as the whole house humidifier.
I contacted John at Atlantic and scheduled an appointment with him. He was there early, professional, didn’t try to up-​sell me anything in fact told me I didn’t need some things. He also noticed a noise and said he’d adjust the fan while he was installing my new products. He also told me that I needed to clean my ducts first and recommended a company but was very clear he had nothing to benefit by this recommendation and use whoever I wanted.
He sent me a quote the same day. I had my ducts cleaned. I ordered the Media Filters (which is not simply a filter it’s like a cartridge you add into your plenum with a 5″ filter that slides in and out) and he sent two team members over to install my filters. They were early and professional. They did a good job.
I had one issue with one of the systems after they left and called on a Saturday. Susan, John’s wife, answered and sent John over immediately and hit a reset button — and showed me how to do it in the future. What service!
I am very pleased with this company and happy to write a review for them. Dealing with John and his wife Susan (who worked in the office) and his team was fantastic. I will definitely use them again. I did not feel pushed into anything and felt like I was dealing with genuinely good people.