DIRECTV

Update on my previous post, as was suggested, I called DirecTV again and they listened to my complaint, handled the problem, apologized for the confusion, and lowered my bill! Apparently Att and DirecTV continue to be separate entities and I continue to be a TV lover!

I was in a promotion that ended and my bill went from about $ 80.00 to $ 120.00. Unfortunately I could not afford it and called to see what I could do to get the bill down. The rep would offer me a one time credit to help out and found another promotion the get me into. Fine. Then the next month I would find a beginning balance that was the exact amount of the one-​time credit and difference of the «promotion». Nevertheless, after several consecutive months of calling Directv and getting the same «one-​time credit and promo dance» I decided to cancel my service. Four hours later I get a call from Directv retention dept. offering a very nice deal of reducing my $ 120.00 bill to $ 65.00 for the existing bill and $ 87.00 per month thereafter for 12 months if I extended my contract. So I agreed to that and paid the $ 65.00 bill. 2 weeks later I get a bill for over $ 120.00 and the rep said it was my fault for not paying the bill even though the Directv website told me that the total due was $ 65.00 and that it is a quirk in their website. So I’m cancelling it for good now.