Kroger

This Kroger is becoming like Walmart on pleasant hill ! Customer service is virtually non existent. Very rude employees. Management here needs to change… employees need to change.
I get it that it is hard to find employees nowadays… never mind good employees. Americans don’t want to work anymore. The ones that work stay on their cell phones more than half of the time while at work. Kroger is a big company though. They can afford to pay ONE good cashier .
Screw it, hire illegals !!! I don’t give a damn

I hate that the service at this Kroger is so poor because it is literally around the block from my complex but I am strongly considering making the drive to publix or Walmart in the opposite direction instead.
There are rarely any registers ever open and the self check out is almost always packed. Twice out of the few times I have had a cashier ring me out I’ve encountered some type of rude or smart remark rushing me.
I can NEVER come here and purchase all the items on my grocery list because they either don’t have it or it hasn’t been restocked. This is particularly true and most common in the dairy department where the shelves are almost always empty yet I can see the milk sitting in crates just beyond my reach. For someone like me with a milk guzzling toddler at home milk is imperative so I’ve had to walk from the far back end of the store all the way up to the opposite front end of the store to beg someone please put out some milk on more occasions than I’d like to count. Never has anyone gone as far as saying hey so sorry about that why don’t you wait here and we will bring it up for you. Instead I am always told we will call someone to meet you there and you can tell them what you need then. It is such a waste of time. I also bake often and I think I’ve been able to buy heavy cream at this location once since I first started shopping there May 2015 when I moved to this area.
At this point I rather go to Walmart where I know I can get everything I need in a one stop shop and not have to be inconvenienced.

I don’t normally frequent this location, but I was in the area, so I went ahead and decided to grocery shop here.
I had a Kroger coupon that stated if I spent $ 20 or more in the health and beauty department, I would receive $ 4 off. I bought two men’s shampoos ($ 6 each), Biore pore strips ($ 5), suntan lotion ($ 5) and hair gel ($ 4). When I gave the cashier the coupon, she stated that health&beauty is only makeup. I was very skeptical about this, but she insisted it only applied to makeup, so I said sure and continued to pay.
I then went home and looked at the Kroger app and viewed coupons under the health and beauty section, and there were various coupons for shampoo, toothpaste, makeup, vitamins, hair products, lotion, medicine, etc. I guess health and beauty doesn’t consist of only makeup although the cashier said so.
Also, although this was probably a computer issue, the Clear Men’s shampoo I purchased had a sign for $ 4.99 (which is what I usually buy it for at least once a week), but on my receipt it was rung up at $ 6.19.
Some would tell me to drive back and demand a price correction, but I’d just rather not come back. I’ll stick to the Steve Reynolds location.

This Kroger is a nicer size than my local Kroger as is their gas pumping station. It is approximately 3pm and I am starving for my favorite baked wings. I walk into this Kroger and notice that the entire hot food buffet is dismantled. When I inquire, I am told that they do not have wings available at this particular time. Now, I could have fallen out and had a fit but I chose to consider that I would much rather have them pull their old expired food instead of leaving it in the window to be viewed as unappetizing and disgusting. Good Call. I’ll just have to come in earlier next time.
As I peruse the various departments, I notice that the store appears to be in transition due to some department signs missing. Perhaps they are in the process of upgrading and for that, they get a pass. The meat department in this particular store is on point. Everything looks good and fresh and is nicely displayed. Every single time I visit Kroger, I find something that I need. It is a great store and my alternative to «Walmart.

Come on Kroger!!! GET YOUR ACT TOGETHER ! HIRE NEW MANAGMENT@ While I appreciate the attempt at shiny new floors and the new organic food you are offering, this store is clearly lacking good management.
Today I had to return chicken I bought yesterday that was spoiled. It made my refrigerator stink. The customer service line is 6 deep with a customer being waited on the PHONE (which is never good) obviously being waited on so long, she decided to take a call in the middle of it –and the Kroger attendee staring down at what ever she was doing unaffected and unaware of the ever growing line (like the bad bartender that won’t look up to serve anyone else). I went over to a cashier and asked him to call a manager to speed things up. The manager appeared, and agreed to wait on a few of us with returns only. GET this: The lady in front of me had spoiled chicken too, the MANAGER never apologized for the inconvenience. And he did the same to me, NEVER apologized for the issue… if this is the example a Manager is setting, what are these young kids seeing as the example of how to treat and interact with customers? I’ve also gotten banged up bags of organic apples –every on brown spotted and bruised. spoiled nuts. it’s unbelievable. Don’t these managers realize what an utter waste of time it is to shop in a place (standing in line) and then have to stand in line to return sub standard or spoiled items? This store also believes in only have one register open and driving you to the self service lanes– which of often have a line.
hence why I am convinced new management is required FAST. My next letter will be to a district super. And how about the 2 cases of spoiled chicken… makes you wonder what those cooler temps are displaying the meat ?? I’ve never had these issues at Publix, which is down the street.

My wife and I shop at this location. I have noticed in the beer section that the Yuengling beer hasn’t been updated to include more Lager and Black&Tan varieties of that brand, other than that we enjoy shopping at this Kroger.

I started coming here to purchase milk because the milk that I was buying from Wal-​Mart spoiled on me all of the time. Kroger’s Simple Truth milk is cheaper, but I’m not sure it’s worth the long lines. Every time I come, at least 10 of the 15 lanes are closed and the self check-​out is packed. For a store that prides itself on quick check-​out, this is ridiculous. Some of their other name-​brand items are double what they are in stores like Wal-​Mart.
Bottom line? Have lots of time on your hands to stand in line and do your math before coming to this place as a one stop shop.

I am always in and out of this Kroger as it’s close to my home and work. I almost never encounter long lines at the check out which is great. The vegetables and fruits are slightly cheaper than Publix, last I recall I paid $ 1 per tomatoe at Publix and here they are 1lb for $ 1 something which is like 2 tomatoes. But yeah it’s cheaper and same quality in my opinion. This Kroger also carries some gluten free organic products, I personally went there to buy the Wholesome Organic Sugar which I use as a home remedy to exfoliate my skin, and I kid you not, it totally works wonders on my skin. So yeah, anyway. I also love this Kroger because I am a Kroger plus card member and save on fuel.

This location has a better layout and selection since the renovation a while ago, with the addition of a gas station. For each $ 100 month you spend at any Kroger, you get $ 0.10 off a gas purchase. This usually means the prices are comparable to the nearby QT on Buford Highway.
This store is 24/​7, but not really. The late hours are good for picking up a few things but there are no registers open and good luck finding one of the cigarette-​smoke soaked employees to help you out.
Also note that the AT&T service inside sucks so don’t count on looking up anything while inside.

This is our Kroger of choice. It’s clean, the staff is friendly and courteous and they always greet us with a smile.
The parking lot is always busy, but it’s easy to navigate, even with the busy LA Fitness next door. The Kroger fuel center is also easy to navigate and even when busy the wait times are not too bad.
It is handy to Whole Foods and Trader Joe’s, so we often do the ‘triangle’ for our weekly shopping trip.

Honestly — I only shop here because it’s close to home and I know where everything is. I started coming here after the makeover people speak of in other reviews, so I can’t even imagine what it was like before. It’s not particularly nice, but it’s not gross per se. It’s ok.
When I noticed the prices going up I started going to the mini Publix by me instead. I could justify navigating the monstrosity parking lot and mediocre store (Kroger) when the prices were much lower, but opportunity cost has kicked in with the mini Publix having an easy parking lot, being super clean and not really being that much more expensive.
It’s not BAD, just not GREAT. I’m giving it 3 instead of 2 stars because of the manager who knows my name and always opens up an aisle for me when he sees I’m waiting in line. I like service like that.

This store is great now! The remodel was awesome!

I think this store has gotten quite the makeover since the last time Falicia G. stepped foot. They have added a brand new deli section and remodeled the produce section– but keep in mind it is still a work in progress. I went in there last night and they are now remodeling the frozen foods section. AND they now have a fueling station where you can get discounted gas with your Kroger Plus Card. I am all about Publix, Whole Foods and Fresh Market– but in this economy, my grocery budget does not allow for that. I will gladly save $ 24.07 a visit with my kroger plus card and just deal with the construction and slow lines.

Yuck! This Kroger sucks! I avoid Kroger at all costs. I’m a Publix or Whole Foods girl. But, I stopped by this one because I was in a rush and it was on the way home. All I needed was some cheese. How bad could it be?
Well, it was terrible. There is this eerie yellow «mood lighting» and the blandness of the store was overwhelming. Plus, I’m not in there little Kroger Plus Card club so I felt a little left out.
Total Trip Time: 13 minutes
Creepy Employee Count: 4
Wait Time in Self Check Out EXPRESS Lane: 11 minutes
Next Visit: Never!