Walters Jacqueline M, MD

Dr. Walters is a very good doctor but her nursing staff does NOT follow up. So don’t expect call backs or prescription refills without significant time and follow up on your part. The front desk is courteous and friendly but since you will need to interact with the nursing staff you may consider other offices first.

The cleanest and beautiful office
lovely staff
Quick and easy first time visit
Paccione was my doctor she’s amazing
Straight forward
Highly recommend

Great service. Front office and back office staff were friendly and efficient! Very organized practice. Dr Jackie answered all my questions… before i asked.

As a person she is very nice, but DO NOT EXPECT her to call you when you are really in need. There is not a personal customer service, you get phone calls from the assistant of the nurse of the secretary… People who you don’t even know. She cannot be bother to call you, even if you have a very delicate condition. I was so disappointed that I went ahead and found another doctor, someone that talk to me in person and call me herself, a normal HUMAN! Doctors get paid so much, you would think they can take 3 minutes to call you back.

I’ve only been to planned parenthood and frankly, their exams suck. Since I’ve got insurance I wanted to go to an actual office. I looked up this place on this website called
. I was sorta skeptical at first because I’m unusually dependent on Unilocal when it comes to reviews… and Dr. Walters had none.
Anyway, based on the other website, Dr. Walters had high reviews and it stated that «Dr. Walters is board certified in Obstetrics & Gynecology and has 17 years of experience.» I literally just did a copy and paste of what it says.
After calling numerous offices, I found that this office had by FAR the best customer service. The other offices I called were horrible: one kept me on HOLD (pure silence, do do do) for nearly 15 minutes (yes I timed it) and I eventually just hung up. Dr. Walters office had one of those machine greeting things that let you dial 1, 2, 3, accordingly if you needed directions, to make an appointment, blah blah blah.
So anyways, I made an appointment and came here for my annual exam. The staff itself was extremely professional. A little more direction could have been used (i.e. where am I supposed to go after using the restroom? err… where do I put my cup? do I go back to the waiting room?)
In a nutshell, here are the CONS:
–lack of direction
–appointment was at 9:30, but I didn’t get to see the doctor until 40 minutes after
PROS:
–highly professional
–clean environment
–when I *did* see Dr. Walters, the exam itself took 5 – 10 miuntes TOPS… that’s with her doing a rundown on what she already saw on my chart… what medications I was taking, health history, blah blah
Highly recommend this place for anyone that needs to schedule an OB/​GYN appointment :)