Escape Day Spa

Emily is GREAT! My husband and I went in for basic pedicures and i had a shellac manicure. This was a first time visit and i will be back again. The bonus is Starbucks and Panera in the same location. Very pleased. Emily did such a great job and was very thorough. Can’t wait to go back!

REVIEW FOR WAXING ONLY: Went in to get my eyebrows waxed. Kim took me to the back room and the first thing she says is «The person that did your eyebrows messed up. But don’t worry, I’ll fix them up for you!» I hate when techs do this because not only is it unprofessional, but I honestly didn’t have a problem with the way my eyebrows were arched previously. I only stopped by Escape because it was convenient so rather than tooting your own horn, let your work speak for you! Well, Kim did my eyebrows and the end result was uneven, ragged and unkempt eyebrows. It honestly looked as if I had gone weeks without tending to my eyebrows at all. I wound up going back to the first tech (at another salon) that Kim said «messed me up” – she ultimately FIXED Kim’s errors.

Walked in. Sat for awhile and was not addressed. Then the male asked what I needed. I told him and he walked away with no response. Was I imposing? I walked out. I will drive the 4 miles to the place I’ve been before. Customer service is not on point or consistent these days. First impressions last…

This salon gets 5 stars for cleanliness, ambiance, presence, and HONESTY! I came in asking for something very complex and specific, instead of faking the funk and doing whatever he wanted he made it clear that he had no one with the capability to do what I wanted. That may have seemed like a turn off to some but to me it demonstrated honesty.

I went for a gel refill. Jackie and Steve the owners are always so welcoming! This salon is amazing. I would recommend trying this for yourself! Awesome atmosphere!

My favorite nail salon in Montclair! The atmosphere is very professional, friendly, and welcoming! Jackie and Steve (owners) are truly amazing and always provide the best customer service! I highly recommend this place to anyone who is either looking to switch their nail technician or to try somewhere new. Thank you Steve for always taking care of my nails last minute.

Got a gel manicure on Tuesday before heading on a vacation. I’m at the beach now, it’s Saturday, and 5 of my nails have chipped. Really disappointed. Service and experience was great, but I obviously would not recommend their products. I’ve never had a gel manicure chip in such little time. I feel as though their products may have been of low quality.

I had put off trying this location because of some bad reviews but after my husband had a pedicure there last weekend, I decided to give it a try. Wow! I am so glad I took the chance! Jackie provided excellent service and was very nice. I had a Deluxe Pedicure and had my nail set filled and gel color put on… My feet feel so great and my nails look amazing! I will definitely return and am looking forward to trying some of the other services they offer — like a massage! Give this spa a chance, you will not leave disappointed!

Walked in on a quiet Thursday for a pedicure and a pink/​white full set and Diana took great care of me. Offered me bottled water, had a great hand/​foot massage, and she did a wonderful job. She didn’t throw shade when I asked her to file nails down more and was friendly throughout. The location is clean and modern and they have a great selection of Essie and opi nail polishes. There are many nail places in the area but this one looks nicest inside, had best selection and prices were really reasonable. I will be back! Only downside is tips must be in cash.

I got a manicure and pedicure for $ 40. The price wasn’t bad and the atmosphere was OK. But holy hell, the technique and attention to detail was lacking. They used a cheese grater on my feet. A CHEESE GRATER! My pigs ended up looking OK, but I’m 5-​feet, 9-​inches tall, so I’m probably too far away from them to notice if they look bad. My manicure was the worst I’ve ever had. The woman (with tattooed eyebrows) filed my nails extremely unevenly with the rough side of a nail file and never smoothed out the edges. She did one swipe across each nail with the cuticle-​pusher tool before cutting the dry skin off, so my finished manicure featured leftover cuticle underneath the polish and hangnails that weren’t there when I walked into the «spa,» if you can even call it that. When she was massaging my hands with lotion, she got lotion all up in my engagement and wedding rings; she never even tried to avoid them. Never again will I got to this place.

Terrible job with French pedi and gel mani. Very unimpressed for the price paid.

They get the job done, but that’s about it. I got a basic pedicure there and didn’t expect a lot of bells and whistles, but I did expect to leave feeling at least a little pampered. The salon is clean and well decorated, but the atmosphere leaves much to be desired. They didn’t even have music playing so it was awkwardly silent, they didn’t offer me anything to drink and then I got the fastest pedicure I’ve ever had, I should have just gotten a polish change and saved myself some money.

It’s a clean facility but the technicians are rude and pushy. I specifically asked for the basic pedicure and while trying to relax my technician consistently tried to sell me other services. When I politely said no she snickered to another technician and they both started laughing. In addition, she hurried through my «basic» pedicure leaving polish on the skin. Overall, sloppy work, poor/​short massage and rude!

I had to check this place out in spite of the bad reviews because it is so close to where we moved. The reviews seem unfounded, although I am not getting a wax of any kind or gel nails. There were several gals there getting them done, and one was obviously a repeat customer. I did note that they have rooms in the back for the waxing and massages, but they were doing facial waxing in the back of the front room, right in front of where you sit to dry your nails, although a curtain blocked the view from the front.
They have sterilization equipment for their tools and used sterilization chemicals in the pedicure bath. The place seemed clean with the exception of some old furniture they use to store bottles of product– you can tell they are old and this is not a hygiene problem.
The bathroom wasn’t as clean as I’d have liked. It needed a new coat of paint, and you could see dust collecting in the corners. You can tell they mop and wipe surfaces, but it hadn’t had a deep clean in a while. I am a fanatic about the cleanliness, though, in case you couldn’t tell.
The staff that I spoke with were all friendly and professional, and no one was ignoring the customers.
My technician spent a long time massaging my legs and feet– at least 10 min. She didn’t cut me, and didn’t use razors (I think that is illegal in most states now anyway).
They had relatively new massage chairs, with a lot of great features. Most of the place looked new with the exception of some of the furniture used for storage and I noted they could probably stand to replace or recover their massage table.
Prices were average, and I thought a decent price for the service. $ 25 for a pedicure, $ 40 and up for deluxe services. $ 15 for manicure, $ 40 for gel manicure. You could not leave a tip by credit card, FYI.
They seemed on this visit to be cleaner than most small nail salons, the staff were more professional than most, and the work quality seemed above average. I actually wondered if there was some kind of smear campaign against this place, and after visiting myself, I am still suspicious of the multiple one star reviews. I’ll report back if I develop any kind of infection, but so far, the place is just fine.

What I would give to have a decent nail salon in this area! This place is bad. They try to up-​sale to more expensive service but the quality of work is inconsistent and definitely not worth it. Once I left with several cuts on my foot after they put the callous remover on my foot then scrubbed it hard with the pumice stone.
The selection of polish is very limited and all the choices are pretty crusty looking with color separation. It looks like they squirt a lot of that stuff in the bottles to make the polish go further. I really don’t get that mentality, polish is cheap!
Jenny was one tech that did a great job but she left.
A long time ago I had a massage there and could hardly walk for days after due to sever pain in my back.
Stay away from this place.

Why do I keep putting myself throught this!!! I’ve been going to this place for years. Off and On. I go, have bad service, bleed, promise I will never go back, forget, drive by, return, and suffer the same disappointment.
I was going regularly for a while to get my nails done. I saw the same lovely woman — I saw her, and only her. but then she left.
I went yesterday for a fill. The woman who did my nails talked non-​stop to the other techs, she would lift my nail and say some something to them — very rude. She told me repeatedly that I needed a facial wax (my face was horrible, she said), I needed a manicure (my cuticles were rough). Thank God I said ‘no’. She left my nails lumpy, I’ve never had a worse manicure. I promise myself to NEVER go there again !!

OMG! I will never go back. I moved away from the place where I normally get my bikini waxes so I decided to give them a try. The lady who did my wax didn’t leave the room so I could undress, didn’t give me anything to cover with while she was preparing the wax and DIDN’T use gloves while waxing me!!! Gross!!! When she was cleaning up the wax afterwards she was just all up in my stuff and I was so grossed out. I have got a lot of bikini waxes and never experienced anything like this before. When she did my eyebrows she took me out into a public area, which isn’t such a big deal, but most places also do your eyebrow waxing in private. Before any of this happened I asked for a pedicure so I just went with it even though I was uncomfortable and ended up with a fungus. I will NEVER use this place again.

This place looks clean and nicely decorated but really, my good experience stops there. I cann’t speak for all the nail techs but the one I got was just terrible. To start things off, I had selected a color to go as fill in for my french and gave it to her with instructions as to what I wanted, however, I got distracted reading a magazine and when I decide to look down my French pedi was completed and no color. I politely told her she did not use the color I selected but she didn’t even apologize and said something like «oh but French looks better without pink» and made a gesture like she was going to add on the color on top of all the layers of paint of my finished French pedi, so I told to just leave it like that. Immediately she started looking at the door trying to get a new customer, also ignoring the fact that I had asked for pedi-​Manu combo. Seriously, rude is not even enough to describe this lady’s attitute. Just based on the experience with her, I won’t be going back to this nail spa.

This is my first and last experience at this shop. I went there because I read the 5-​star review by another fellow Unilocaler and decided to give them a try. I was a Walk-​In and they took me for a pedicure within 20 mins. Everything was going fine until she painted my nails and I noticed my left large toe was bleeding along the side and I glanced and the right large toe was also bleeding. WTF, she had used those damm nail clipper to much and obviously to deep. So as she proceeded to paint some more I told her to remove all nail polish because I didn’t want to get an infection. She did apologize and said the clippers were to sharp — aww, you think? When I went to the front the owner still charged me $ 30 which pissed me off! I thought this was crappy although I told him I was not going to pay full price. Lesson learned — no cutting EVER again whenever I get a pedicure.

I was headed to Panera for a quick lunch when I happened to park in front of Escape and saw their signs on the windows «Manicures. Pedicures. Walk-​Ins Welcome». I had been intending to get a pedicure for quite some time and some magical force just seemed to pull me from my line of direction towards Panera into Escape. All I can say is thank GOD that force was with me — my pedicure was fantastic! The price for a basic pedicure is about $ 25, and I had my girl paint some really cute flowers on my big toes for only $ 5 extra. The folks working there were all very nice and helpful and atmosphere was pleasant. The only downside is I think I’ve developed an addiction to pedicures. It’s a good thing they’re cheap!
Oh, and I still made it to Panera after.