The store itself is fine. It’s the young summer help that is the problem. The hipster who bagged my groceries made several un-necessary, impolite comments on my food choices. Not the usual, «how do you like this?» But«who eats this?» And«Oh wow, a whopping 16 grams of protein in this.» Publix has the best business model but in this case, they need to train their summer help hipsters to interact appropriately.
Joe M.
Évaluation du lieu : 1 Dunedin, Tampa Bay, FL
This is by far the WORST Publix Grocery Store I have ever visited. I will shop at the other location close to me which is on Sunset and Belcher. The Customer service at this location was atrocious! My visit started with ordering 2−½ lbs of Longhorn Cheese from the Deli. The Gentleman(I believe was the Deli Mgr.) waited on me. I said I would be back as I had more shopping to do. As I came back, he only cut me 2 –half pounds of cheese. I can understand why this had happened. However, I did ask for the cheese to be separated in paper– Never was– In fact I threw most away when I got home as It could not be separated. Also– when I first entered the store– A tall older gentleman was getting the carts as it was raining– instead of me entering the store first, he made me wait till he parked the carts first. Needless to say– he was also the guy the packed my groceries only to have some items not in bags as I specifically asked for ALL items in bags. When I got to the car to put groceries in my car– the one bag already had a whole in it– I lifted it up and all the groceries fell out of the bag and onto the parking lot as it was pouring down raining! If these Hingis weren’t enough to frustrate me, I was missing the deodorant that I bought. Still don’t have it and checked my receipt only to find out that I paid for it. This Publix is beyond ridiculous in customer service and therefore will never go back there. I also will ensure I tell 10 other people about my bad experience. Oh and BTW– I use a cane and at no time did he ever ask if I needed help out to the car! Absolutely Horrible!!!
Bianca L.
Évaluation du lieu : 5 Clearwater Beach, FL
As long as they have bourbon salmon available in the seafood department, I’m a happy customer :)
Minna S.
Évaluation du lieu : 1 Palm Harbor, FL
Worst customer service out of all the Publix I have been to. What I’m about to explain all occurred in one day. First, I called the deli to place my sandwich order for lunch. When I stopped to pick up my sandwich, the lady at the deli was just plain rude. Second, I stopped in the seafood section to order some sushi and the guy making the sushi just looked at me like he did not know what I wanted to order. So finally he told me it will be about 5 minutes to make everything. As I waited, I was looking at the different choices of salmon. I asked the guy who worked in that department, which one he recommended and was just rude. He said«I don’t know, you should get which ever one you like». I’m like how am I supposed to choose if I don’t know about the different kinds. Finally as I’m checking out, the cashier was just rude as well. She looked like she didn’t even want to be there and did not even greet me. Any who, I will never go back to this Publix again. The worst customer service I have ever experienced at any supermarket, as funny as it sounds.
Nate S.
Évaluation du lieu : 3 Dunedin, FL
On my last visit, I brought my 4-year old daughter on a lunch-break dash for some water, avocados, pitas and whatever else might catch my fancy. Lauren was hard at work, negotiating for a bakery cookie, and we headed over there right after grabbing a cart. Someone was there to greet us within seconds, asking politely which delicious morsel my princess wanted. She chose chocolate chip cookie(she always does), and we headed through the crowded deli line on our way to the produce section. Why are there never any ripe avocados? I spend more time testing avocados for ripeness than I do picking up everything else on my list. This day was no different, and Lauren and I moved like a pair of smooth criminals through the aisles. We willed our basket and slipped right into a short line. Checking out was a breeze, like always. I would recommend this Publix to anyone in the area. It’s great!
Shelby G.
Évaluation du lieu : 5 Dunedin, FL
Just went here to pick up a couple items for dinner as well as meds for my dog. It’s great that I can do both in one place. PLUS, I have no reason why, but my dogs meds were free. Thats right people FREE pet prescriptions.
Lauren C.
Évaluation du lieu : 4 Dunedin, FL
I’ve been going to this publix for years. To keep it simple: I love it! It is one of the smaller locations, but well organized and stocked. It is rare that I can’t find an item I need here. The customer service is what one would expect from publix, top notch, friendly and helpful. Free carry out service is a nice touch.
Jessica S.
Évaluation du lieu : 5 Dunedin, FL
I love Publix. After living in areas that did not have a Publix, I have a deep appreciation for Publix. There is only one other grocery chain that might be better but alas there is none of those to be found in FL. One of the best things about Publix is their customer service. I love that you can order items that they do not stock or get a rain check when items are out of stock. If an item rings up incorrectly than you get one free and others for the listed price. If you forgot a coupon at home you can bring it in with your receipt and get cash back for the value of the coupon. For the most part the employees are friendly and helpful. This store is busy and there can be a wait at the Deli counters but the fresh yummy subs are always well worth the wait. I enjoy going to this store because it is the only one in the area that takes the Save-A-Lot $ 5 off $ 25 coupons. This store will also give you cash back if your coupons are worth more than the items in your purchase. This seems to be different at each store but here it is possible to get paid to shop and it is awesome!
Stacy P.
Évaluation du lieu : 5 Dunedin, FL
This is my absolute favorite Publix and it’s the one closest to my home. It has just about everything I need there and I think they’re prices are pretty great also. Publix is a good competitor and if you are watching, you shop on their BOGO days and you can really save a LOT of money. Just need to get there before all their products are gone because everyone else shops for deals on those days also.
Carrie F.
Évaluation du lieu : 3 New Port Richey, FL
They have a bunch of vegetarian options but I still need to go other places to get everything I need.
Lane R.
Évaluation du lieu : 3 Dunedin, FL
As much as I LOVE Publix. I do not love this particular store. Management and workers are friendly, but the store itself is a nightmare. Dodging the Q-tips in the parking lot is pretty bad, hoping they don’t hit your car when they decide to run the stop sign. And then you get in the store. It is way to small for the volume of people shopping there. I’m hoping when Caladesi opens back up it will relieve some of the traffic at this store. They are frequently out of sale items on the first or second day of the sale, but I continue to shop here out of convenience. I have yet to find a time when this store isn’t packed morning, noon, and night 7 days a week they are packed. If you want a quick in and out trip I suggest trying another nearby Publix.
Christopher S.
Évaluation du lieu : 5 Dunedin, FL
Because I started going to Winn Dixie which is diagonally across Man St from Publix, I discovered this location. As WD is inventory challenged at times, I can easily hop over and pick up what I need here! AND their deli rocks! I have to say Publix is my fave food store behind Wegman’s.(none in FL!)