Sadly, I’ve been to Sheenan’s Funeral Home many times over the years. I’ve never had reason to complain except for the last visit. I found some of the staff to be extremely rude. The deceased’s mother had asked for a cup of tea and my daughter had bought one on her way to the viewing. When she arrived with it she was told she couldn’t bring it into the viewing. I understand having a policy about food or beverages being allowed but it was the way it was handled. Another guest came to get me and when I arrived at the doorway my daughter, who was already upset because of the death of her cousin, was standing there holding a paper cup of hot tea with a male staff member glaring at her. I said that it had been requested by the deceased’s mother, and he replied, «Well, she’s not taking it in there.» I stood there with my jaw dropping and he must have realized how rude he had been, because he then said we could take it to another area behind the viewing room. The second viewing ended at 9:00 pm. At approximately 9:05 a female staff member began telling everyone it was time to go and was literally«herding» people to the door. There were several children at the viewing and we were gathering them and their belongings and were preparing to leave when the same female came up to us and said«everyone is leaving.» Very unprofessional.