Giant Food

The produce is consistently moldy and the salads are wet. Every time we think we’ve found a container of strawberries, blueberries, or raspberries, we get it home and find mold inside. I even got food poisoning last week and I think it could be because I had Giant’s raspberries. The deli wait time is astronomical, most of the time I stand around with my ticket and just take off (any time of day, busy or not, it’s difficult to get service). Other than that things are pretty standard. Bakery is good, frozen food selection is pretty good but could use more vegetarian-​friendly options, dairy and canned foods are fine, and there are Certified Humane eggs (they do need humane meat options!). But the produce is about to drive me up the wall. And don’t get me started on the self-​checkout lines. However, staff is generally friendly and available. One more plus, there is customer with infant parking.

Got off from work and went there to get a few things. It was around 5:00 pm and guess what, only 2 lines open through the whole store!!!
Cashiers moving like snails. The rest of the customers were using the self-​checkout which was barely functioning. The light was blinking on one self-​checkout and she waiting there 5 – 10 mins before this child employee cleared the error.
I expected this kind of service in Wal-​Mart…

Just moved to the area and shopped at Giant for the first time. I give it 4 out of 5 stars. Here is a breakdown:
Pro’s
— Incredibly clean and open feeling. Bright, too. Puts you at ease when you first walk in the door. A good thing.
— Nice wide isles with excellent lighting
— Huge seafood and deli area.
— Easy to sign up for Giant rewards card. Took all of 2 minutes and had my card already.
— Staff were very friendly… from the stockers to the deli to the cashier.
Con’s
— Selection was spotty. For instance, there was only one kind of marinara sauce (Ragu…yuck!!). A store this size I would expect a more robust line of sauces
— Selection of fruits and veggies wasn’t as extensive as the space suggests. That section occupies a large portion of the store, proportionally speaking… but did not have THAT much to choose from. I have been to other places of similar size which had more to offer.
— Prices were high. When you look down at a jar of normal spaghetti sauce and it is $ 4.50ish…AND it isn’t one of the high-​end sauces… you know you’ve entered the high-​priced zone. Everything from Bread to meats were very expensive.
— Wait time at deli was insane. It took me 15 minutes to get my order. Little sense of urgency from staff there… although they were nice, to be fair… just slow as can be. Frustrating as I was in a relative hurry.
CONCLUSION:
Overall, a pleasant experience. Their prices are enough for me to shop around, but I can definitely see myself going back on sale days. Much nicer than the Safeway across the street… it’s no contest.

This store is pretty nice compared to other Giants I’ve been to. The produce I buy is always fresh, and the store is usually clean and well-​stocked. My one complaint is that sometimes the frozen food seems like it’s been allowed to get a little warm. Maybe inevitable in the business, but it’s disappointing to get something home and have it be less than pristine (slightly melty ice cream bars, for example).