MyEyeDr.

Wonderful staff, everyone of them! I’ve never felt more welcome, and they talked to you as a friend, not just a client. I actually had fun through my eye exam, and also when I picked out new glasses.
I give this Dunkirk office staff high recommendations for exception treatment of their clientele.
The location is also easily accessible with plenty of parking.

The Location is great and the staff was friendly. I really loved the Dr at this location and definitely will come back to see her. I wish I was shown around the the selection of eye glasses. When I was leaving I saw another display rack that didn’t catch my attention earlier and you guessed found a pair of frames I liked even more. I’m wishing I had a said something before I left but didn’t.

Just moved to the area and found this location through Living Social.
I found the Doc (Nguyen?) to be great; efficient. The «front staff» was very very helpful with my frame picking. It was actually really fun having them help me go through them all!
Can’t wait to pick up my new frames!

Update 10/​10/​2014
My wife purchased contacts online and we submitted the claim to the insurance company. We didn’t hear anything back from them. I just contacted VSP, they indicated that we ordered contact lenses from MyEyeDr. I indicated that we had not ordered contacts from them and that we said several times we didn’t want contacts. MyEyeDr went ahead and ordered them and CHARGED OUR INSURANCE. VSP had put a call into MyEyeDr. They indicated then told VSP that we ordered contacts and had returned them!!! This infuriated me so much because not only is this company poorly run it is UNETHICAL!!! Luckily my insurance understood the situation and re-​submitted our claim.
I don’t know what to say, it seems if you do business with this company it will come back to bite you in the ASS for the rest of your year!!!
READ DOWN THE LIST HAS ANYBODY PUT IN A RATING HIGHER THAN ONE STAR???
I’VE LIVED IN DUNKIRK FOR 3 YEARS NOW. DUNKIRK, MD IS PARTICULARLY SENSITIVE WHEN IT COMES TO RETAIL BUSINESS. STORES HERE CLOSE DOWN QUICK WHEN THEY MAKE A BAD NAME FOR THEMSELVES. I’M FAIRLY CERTAIN THIS PLACE WILL DO THE SAME.

STAY AWAY! They do not stand behind their shoddy merchandise. My experience with them began when I picked up a cute new pair of sunglasses. (I already had a prescription from my Dr.) The lenses were way off. They argued with me when I complained about the quality of my vision and tried to tell me just had to get used to them. They’re progressives bifocals but I could only read if I pushed the bridge up to eyebrow height, but I tried as they insisted. Finally after not being able to see correctly for a week, I brought them back and was properly measured by a different staff — he was very helpful. Replacements ordered. In time they arrived, but had to be sent back before I ever saw them. I waited some more, then, when finally ready, went to pick them up only to find they were not sunglasses but clear! Sent back. When I finally got my glasses they were loose. Tightened. Within a week they were so loose they were falling off my face — tightened again. Loose, tightened. Loose again, but I was tired of taking them back so just stopped bending my head over while wearing them and developed the habit of holding them on when bending my head. Then this week, while taking them off, one arm literally just fell off. It slipped away from the frame. It wasn’t missing a screw, the frame just separated from the arm. Probably a byproduct of all that tightening. Took them back and was told since I didn’t buy a warranty this pair of glasses that cost hundreds of dollars and used all my insurance coverage will not be repaired unless I pay them more money. I’ve worn prescription glasses for 50 years and needed a warranty in all that time. I’ve never known an optometrist unwilling to stand behind their lemon of a a product. Thankfully I have a 5 year old pair of sunglasses from FourEyes that never fall off, are in perfect condition and while not a perfect prescription anymore, can be worn instead of paying these idiots more money to fix the lemon pair they refuse to fix.

Stay away from these guys. The optometrist (Goulston) gave me a prescription that was WAY off. Naturally, I didn’t even know this until I bought glasses from a different retailer and they just plain hurt to use. I refused to buy glasses from these guys after the high-​pressure sales schtick where the optometrist just hands you off to the sales staff. Yuck – I felt like I’d walked onto a used car dealer’s lot with hundred dollar bills sticking out of my pocket. Topping it all off, they won’t help me out with any reimbursement for the glasses I bought elsewhere. The only bright spots are: they did update the prescription to correct it (at a different location!) and offered to make new lenses for the glasses I bought. So, I suppose they made some minimal effort to solve problems they created, but I would rather just deal with people who know what they are doing and will take time to be thorough and not focus on high-​pressure sales. NO THANKS!

Too many other options to settle on My Eye Dr in Dunkirk, MD. Go elsewhere! I was seen by Dr. Goulston and despite showing up well in advance of my appointment, I waited for nearly an hour AFTER my appointment time to be seen. Others without appointments were ushered in ahead of me without explanation. As far as the quality of the care, I left feeling the exam was not as thorough as exams I’ve had elsewhere, the doctor did not adequately address my questions, and he generally appeared disinterested in my care. There is NO chance I will go back.

I read all the negative reviews from the former Pearle Vision located in the same spot but since location was convenient to me I decided to visit anyway. Big mistake. They must have kept the same staff.
Rude staff… Non attentive — pushy sales people — limited selection of frames… price was way high on lens/​frames, sales guy got offended at me questioning $ 600 for the same frames i got a year ago at Visionworks for $ 125 — so I took my prescription and left. He told me good luck…
Sales guy kept calling me «Big Guy»… I’m not big and I am 51 years old. Go take some customer service classes. I will never return!