Avoid this company at all costs! They were recommended to us through our general contractor to rebuild the glass black wall in the corner of our master bathroom shower. In about a year, the simple project has completely failed. Mr Hinshaw made a visit after my initial phone call and request he come and look at what had happened. Upon inspection of his work, he simply scratched his head and said he didn’t know what had happened and how to fix it. He asked for some time to allow him to do «research». Two months later after not hearing from him, I called and he once again asked for more time. A third call about a month later, I told him it was getting worse and it simply needed to be replaced. That is the last time I spoke with him. I got my general contractor involved, and he has now stopped taking his calls as well. Completely unprofessional behavior and shoddy work that doesn’t hold up. We had a glass block in this same place that lasted 20 years. His work only lasted a year. Now we have to pay to have it redone with no word of apology from him. He does NOT stand behind is own work.
Morgan J.
Évaluation du lieu : 5 Cary, NC
We hired Richard and his team to convert our master bathroom tub/shower combo into a walk-in shower. They completed the work in a few days and the results were amazing! They were extremely professional and willing to work with our budget. Richard also answered all of our questions and was great at offering up suggestions for our bath. Once the work was complete his team cleaned the areas they had been working in and left it as if they were never there. I wouldn’t hesitate to recommend Hinshaw Custom Tile to anyone who wants quality work at reasonable prices. We are absolutely in love with our new bathroom!
Marc C.
Évaluation du lieu : 5 Clayton, NC
At my wife’s direction, Hinshaw Custom Tile did a complete re-do on our master bathroom. His prices are extremely competitive and he uses high quality products. He was very patient, answered all of our questions and provided excellent tips and advice as we were designing the renovation project. He and his crew showed up on time, worked quickly and efficiently, kept their work area(and our home) clean, and left us completely satisfied. I would not hesitate to recommend him to anyone who needs tile work done.