Priscilla McCall’s

This place may look tacky on the outside but Inside, it’s not bad at all. This place may drive away business by dressing the mannequins in terrible day glow lingerie that looks like it jumped out of an 80’s magazine, but they do have a nice selection of lingerie (kudos for their plus size section) and other items. The customer service was excellent as well!

From time to time one might have the need for items sold at Priscilla McCall’s, but there must be better places to shop. They do not stand behind their products, at all.
I made a purchased today. Within minutes, the item had broken. It was only around ten bucks, but for ten bucks, I’d expect even a «novelty» item to last a bit longer – it would be ridiculous to expect to have to buy some things each time they are used, especially at ten bucks!
I called and politely relayed the problem, and I was flatly told they would not refund my money, nor would they replace the item. I was told I could try calling the manufacturer but that Priscilla McCall’s would not stand behind the products they sell.
I think they believe that by the adult nature of their wares that folks will be too embarrassed to return products, so they don’t do it. It’s bad business, and I hope folks will take their business elsewhere. Heaven knows I will.
UPDATE: I tried to find a phone number for the manufacturer, but I could not. What I did find was the manufacturer’s limited warranty. Apparently, their items are warranted to be defect-​free for 30 days. To request a replacement, one must mail the broken item back with a ten dollar money order. If you’re paying attention, that means paying for the item twice – plus shipping! Avoid purchasing California Exotic Novelties, especially from Priscilla McCall’s.