Quick Fast Movers

I just wanted to say that DC Movers has made the effort to move pass this issue with me with the issue of the $ 50 money/​card that was promised with me. This has never been the sticking point with me but I do appreciate the effort and recognition to see the problem that occurred and to fix it.

DO NOT USE THIS MOVING COMPANY.
It is the most unprofessional and lying moving company I have ever dealt with in my entire life. I used them in January 2015 to just move some furniture, bookshelves and a washer and dryer (I had moved all the fragile stuff by myself beforehand) from Cary to Apex. Simple job, isn’t it?
Well, where do I start?
— They arrived 1 hour later without notice.
— The crew leader spent most of the time on the phone with his wife/​girlfriend arguing very loudly about a thing or another.
— Another very young and inexperienced crew member also spent most of the time laughing and talking on the phone while moving my stuff.
— That same inapt crew member thought he could move everything by himself with a two wheel dolly. He dropped my indoor bike, almost dropped a large bookshelf, and to top it off, he dropped my fire safe against a wall, damaging an electrical outlet in the process.
— The washer and dryer had to be moved to the second floor. It was like they had never done it before! On several occasions, I thought they would drop them down the stairs. They eventually manage to get it to the 2^nd floor, but not without damaging the walls in the staircase at numerous places.
— I had two large bookshelves which needed to be placed in an hardwood floor area. I clearly told them they had to carry the bookshelves all the way against the wall and in under no circumstances would they would push the bookshelves, unless they put something underneath. As I was standing right next to them, they dropped the bookshelf about 4 feet from the wall and then pushed the bookshelf against the wall! They scratched my brand new hardwood floor over a length of 3 feet. At that point, I was really furious, considering I had just told them not to do it.
By the end of the move, I told the crew leader (he had finally stopped talking to his wife/​girlfriend on the phone) about the damage to the hardwood floor. He promised me that the owner would give me a call back about it. The owner indeed called me the same day to assure me that everything would be taken care of, and that I should expect a call from their ‘handyman’ to evaluate and fix the damage.
I have now waited 3 weeks for a call back which never happened. Worst experience ever, and a lying owner to top if off. He said he would do anything to avoid his company having a bad reputation. Well, I guess that didn’t work so well in the end.

After 2 years, the owner finally apologized for the event and her online behavior. She has made good on the offer for a gas card for my friend. After this experience, I still cannot recommend this company, but I appreciate the apology.

We moved this weekend and could not have been happier with the service we received from this company. I saw a flyer posted at my old apartment complex and it seemed like a great deal. After checking them out online, I called to make a reservation. Regina explained everything very thoroughly and it was super simple. I was actually thinking we would need the $ 300 move, but Regina asked me some questions and actually recommended the $ 250 move, which I appreciated. They called the day before to let us know they had an earlier opening on move day and asked us if we wanted it. On moving day, the crew called before they came. They got there on time and all 3 guys (Charles, John and Fred) were friendly, courteous and professional. They quickly assessed our belongings and got right to work. I was literally stunned by how fast and efficient they were, and that included carefully wrapping our furniture. They were done well within the allotted timeframe.
Moving sucks, no matter the circumstances, but these guys really helped to make it go smoothly. We highly recommend.
Do it… call!

This was my first time using movers and it was well worth it. So I called about one week from my big move, spoke to someone who quoted me a decent price. Based on my information, the consultant sent out 3 men, and a large truck. They arrived on time, very friendly, and professional. The men worked very fast, wrapping and padding all my items, careful not to scratch anything. Everything was already packed in boxes. I guess I have more stuff than I thought because the whole move took nearly five hours. They only quoted me 3 hours but the 2 additional hours were not unreasonable considering they were running a special. The bulk of the time was spent wrapping and padding my furniture and it only took about an hour unloading the truck. I was really worried about the movers scratching my floors and walls but they were very careful. I really can’t complain about anything.
Everything was as stated in my quote. No fine print BS. I even love how the owner came by to check on the workers and to make sure everything was running smoothly. I don’t plan on moving anytime soon but I would definitely use DC movers again.