This location is hit or miss. This time it was a serious miss. Any other time I come to drop off a pre-labeled package there are no issues with my using UPS’s tape to seal the box. Now all of a sudden it costs a $ 1 for them to allow you to tape up your box, YOURSELF. Absolutely ridiculous. Not even the UPS Truck Drivers charge you to use their tape. And the excuse given for the change was worse. I cannot stand liars, and the woman at the counter blatantly lied when questioned, stating that they’ve been charging for the use of tape for 6 months. I have been here three times in the last two months and wasn’t charged for tape. I’ll be calling corporate about this one.
Matt M.
Évaluation du lieu : 1 Durham County, NC
UPS is the absolute worst shipping company! I paid for 2 day air on a package, got confirmation emails that it would be on time and the day of delivery get an email stating it would be another 3 days. When I call to inquire I’m told that the high volume for the holidays is to blame, meanwhile the tracking info shows the package sat in their facility for 2 days. Now my math says it’s impossible to ship a package in 2 days when it sits in a warehouse for 2 days, no matter what holiday it is. If you can’t meet the obligations then you shouldn’t sell the option! $ 50 dollars in shipping for 2 day air and it’s going to arrive the same time as a $ 7 ground package.
Gregory H.
Évaluation du lieu : 3 Durham, NC
No frills, shipping made easy. Not necessarily cheap, but cheaper than the post office for packages. The staff today was helpful and friendly as was the help I’ve encountered here in previous visits. They’ll do your packaging for you(for a price), but I opted not to go down that road and did my own packaging this time. I hope my son likes what I sent him.