3 Girls Catering

Adam and staff were awesome! My daughter booked 3 Girls after the mandatory catering company she had worked with for months was fired at the venue three weeks before the wedding. Three girls stepped in and provided a wonderful dinner and the service was excellent. Despite the fact we had some real communication problems with the venue manager, 3 Girls helped us turn the wedding into an unforgettable experience.

We booked our event 4 months ahead of time and they were initially very helpful to work with our budget. They wrote a drop-​off service into our contract, allowing us to serve our own food and return their equipment the next day. We had pulled pork sandwiches and three real fruit mini pies on our menu: strawberry rhubarb, peach and apple. We met with Kelliey to discuss everything; it was a great meeting and all of our needs were addressed and agreed upon. During these conversations we asked about the buns for the sandwiches to make sure they wouldn’t be too generic; we were assured that they used something similar to a brioche and it would be of high quality. When we asked about the pies, we were told they wouldn’t be made with fruit-​like filling, but our three fruit choices would be made with real fresh fruit and «wouldn’t be a problem.»
A week before our event we got a call from Ingrid informing us that Kelliey no longer worked for the company, and that they never do drop-​off catering despite the fact that they wrote it into our contract. She told us that we would have to pay two servers to attend our event as they «have a reputation to uphold.» With fewer people attending our event, the overall price went down so we were able to work their two servers into our budget and make sure they were comfortable. This was something we weren’t obligated to do, but we wanted them to also be happy with our contract. The day before our event Ingrid called again to confirm our menu with no mention of any changes.
The pulled pork was great, but the buns were dry and horrible to the point that most of our guests didn’t even take one, and those that did ended up leaving the bun on their plate and eating just the pork. One of the servers acknowledged this and told my brother in law that they were probably frozen until the day before the event. Hardly the brioche we were promised, and frustrating because this was one of the items we expressed concern about very early on.
When the pies came out there were several flavors of unidentifiable jelly-​like substance, not whole chunks of real fruit and none of which were the flavors written into our contract. Plus they didn’t match the menu signs we made for our guests. When asked about this menu change Ingrid told us that rhubarb is out of season so it was impossible to serve them, despite the fact that she never told us this at any point in our discussions. Our Party was on my aunt’s farm and her rhubarb was certainly in season. According to our servers one of the flavors was pumpkin, yet Ingrid claimed, «We didn’t make pumpkin anything as it is not in season.» She never addressed the other two flavors missing from our contract during our complaints, so we felt quite cheated that they served something completely different than what we paid for.
We also expressed frustration about the low quality of buns, yet Ingrid argued with us that «They were fresh and yes, room temp» despite the fact that she did not attend our event and I personally had a very cold bun. It didn’t matter that most of our guests didn’t eat the buns because they were bad, she felt that they upheld their part of the agreement. Ingrid actually stated in an email to us «We are pretty certain that even if we went against our own business ethics and reimbursed you for the desserts and buns you would still not use us ever again so having you as a future client is a moot point.» In our experience the customer’s satisfaction is what a company should strive for, but in this case 3 Girls was just looking to get paid for several items that were different than what was promised in a written contract. We have advised our very large Boise-​based family to never hire them for an event due to this level of service, and recommend you do the same. We will also be filing a complaint with the Better Business Bureau.

Delicious food, friendly and efficient staff, and an adorable café environment! We loved our luncheon experience at 3 Girls Catering this afternoon. I will definitely return!

food was excellent portions were superb service was great price is reasonable