Had a repair scheduled today from 2−5pm. Was told that the“arrival agreement” was from 2−5pm, not the scheduled time to work on my appliances. Sat at home to wait for the repair man, who didn’t come. Called the office and spoke to a woman(I believe the owner) who wanted to argue that the agreement was for an ARRIVAL by 5:00pm. So, if the repair man arrives at 4:59pm that is considered ONTIME. Is the vague 3 hour window of time to receive mediocre service, then to get yelled at by the company representative that answers the phone standard business for appliance repair? Man I hope not. DONOT call this company. You will waste 3 valuable hours of your life only to then get yelled at by their owner. #epicfail
Jaime B.
Évaluation du lieu : 1 Nampa, ID
Horrible experience. We feel taken advantage of. My husband had taken apart our dryer and found out the heating coil needed to be replaced. We decided to hire out because he wasn’t having luck finding a part locally and thought that we could pay professional to fix and put back together. We had to pay $ 89 for them to come diagnose and give us a quote. We saw the part is $ 20 so thought that it couldn’t be more than $ 150 to fix and the $ 89 would go toward that. Nope. $ 350 was the quote to fix. I could see online my dryer can be bought for $ 450. Ridiculous. So we asked how much yo put the dryer back together if we put the part in and they said $ 150. We ordered part online and fixed ourselves but felt the quotes were so outrageous that buying a new one would be cheaper.
Sarah G.
Évaluation du lieu : 5 Boise, ID
Very professional technician. He diagnosed and fixed our broken ice maker in no time. He also chatted about what I can do to take care of other kitchen appliances.
Kurt A.
Évaluation du lieu : 5 Meridian, ID
We have a two year old washing machine break so I called Cody’s for the repair job. Not only did our washer get repaired quickly and thus far correctly — it has only been 30 minutes since he finished — our tech, Gabe, took the time to re-educate me and my family on how to better load and use the machine(I guess I missed that day in Home Economics!). He took the time to explain what broke and why, and even showed me a thing or two about our dryer vent after he showed me how to clean, and thus extend the life of our washer. Frankly, Gabe set the bar for great customer service, which until now had been occupied by Apple — yeah, he’s that good. I would highly recommend Cody’s Appliance Repair from experience, price, and customer service.
Charles S.
Évaluation du lieu : 1 Eagle, ID
The Cody’s repair man walked in the front door and into our kitchen, took one look at the our Maytag refrigerator and indicated that we needed a new computer board. The price he quoted was $ 318.00. I looked on-line and the price for the part is $ 65.00. In addition, he charged me at $ 74.95 service call charge for about 30 seconds of work. In addition, he wanted 3% to use a credit card(which by the way is almost double what their merchant services account is charging them). Needless to say, I will not be using Cody’s to repair my refrigerator and would not recommend them to anyone. In today’s economy, places like Cody’s and their repair people should be happy to just have a job without trying to take advantage!