John Schoeffling Plumbing

Schoeffling Plumbing is one of Lowe’s subcontractors for appliance installations. Their customer service is awful. Mary, part owner, has absolutely no people skills.
Lowe’s recorded my phone number wrong, delaying the installation time. I was aiming to have a dishwasher installed in time for an open house. Instead I have new dishwasher sitting in the middle of my kitchen for a week while people look at the house for purchase. It really ruins the open house.
Mary laughed at me when I told her I had asked Lowe’s to correct the phone number several times at the store when they did not.
When I told Mary of my predicament with my open house she was unsympathetic and refused to put me on their schedule. She then insisted that Lowe’s use another contractor not knowing if this would delay the install even further.
This company should:
1) Not be directly talking to customers as Mary has no people skills.
2) Should not be a contractor for Lowe’s as they do not have the resources to do the installations in a timely manner.
Ask yourself this question «If this company doesn’t have the resources or ability to address an installation problem for a simple dishwasher installation, what can you expect from this company when you have a real plumbing emergency?»

Same problem as the other reviewer.
Had some water leaking and called them one evening, left a message, no response the next day; called again the next afternoon, no one answers, left another message, still no response. Guess they just don’t care.

John took care of a poorly flushing toilet for me. Job was well done and at a great rate. To top it off he is quite easy to do business with. His wife answers the phone and does a great job of being friendly and responsive.
I called at 8:30 AM, John arrived at 9:30, job was done before 10 AM. You can’t beat that sort of response. Would recommend to anyone.

John does all of our plumbing. (period) His work is expert! Clean, neat, knows his craft like no other. He does our 80+ yr old home with the most confusing plumbing known to man and our commercial projects at the dental office. He always shows up on time and on budget. He is available for emergency repairs too (like when our sewer pipe to the street became clogged and we had a sewer volcano on the front lawn, ick). He replumbed our ever clogged tub. He has done countless plumbing projects for us. He’s just a wonderfully nice guy! Okay, we love John!

I have used John many times and have referred him several times. I have never heard of a problem with his service, He is always on time and his prices are reasonable,