From our first meeting with Jim to the day after our wedding we were impressed beyond words! Jim took the time to ensure that we had all the information that we needed to make a decision. He was helpful without being pushy and has an impeccable artistic eye. My fiancé was out of town for most of the planning and Jim was patient and went above and beyond to make sure every detail was just right. Our flowers were fresh and BEAUTIFUL! Jim was a dream to work with!
Ayanna M.
Évaluation du lieu : 1 Denver, CO
I ordered a bouquet for a special occasion here and it didn’t work out. The customer service isn’t very friendly or attentive. I explained what I wanted in advance(a modern bouquet), and I ended up with a bouquet that looked like it was from 1988. When I spoke to the manager/owner about my experience and disappointment, she made no effort to give me any incentive to come back. I wasn’t looking for a refund, but I would have come back if she had offered me a reason to give them another chance. I won’t be back! Graser, if you happen to read this, please take my advice and bring your customer service, your shop, and your floral products into the modern day world.
Lindsay S.
Évaluation du lieu : 5 New York, NY
Grasers is very reliable and the flowers are always beautiful. I don’t live in Buffalo anymore but my parents still do and for special occasions, I always order my flowers from Grasers. I find the online ordering system very quick and easy to use. And when I call to place an order, everyone is always so friendly. They never hesitate to do a last minute, same day delivery for me. I’ve never used another florist in Buffalo and I don’t see a reason to.
A H.
Évaluation du lieu : 5 San Francisco, CA
I ordered boutonnieres for my wedding from Graser’s, and they were absolutely beautiful! Marty was extremely helpful and accommodating. I wanted untraditional boutonnieres, with dusty miller and blue flowers. Marty looked all over and managed to find blue delphiniums and used some plants from his own garden in place of the dusty miller(which were actually way more interesting than dusty miller) — and they were gorgeous! I couldn’t have been happier. Thanks!