La Guardia Air Park

Let me add my voice to the chorus of those whose cars were damaged at this lot. My hood had a large dent and the paint was significantly damaged, which I unfortunately did not notice until the next morning since when we picked up the car it was dark and the hood was snow covered. No hope of them taking responsibility… Too bad because I had used them a number of times and appreciated their efficient service.

The disrespect this company has towards their customers is unbelievable! Our flight which was supposed to leave at 7:55 pm ended up leaving at 9:00am the day after, instead of telling us the flight was cancelled from the start they made us wait, and would give us a different story every time. They did not pay for hotel or transportation, which they had promised they would. They gave us false information, and we were treated unbelievably bad. One of their staff members even told me to leave her desk, that she would not attend my needs, and that she had nothing to do with what was going on, I filed complaints on multiple employees from this company and ask for the money they promised from their headquarters and they did not listen to us, instead they sided with their rude, disrespectful employees, and did not help us what so ever. This company gave us checks with no funds to cover our hotel and transportation, they never gave us the money we were entitled and promised. They are liars and I don’t trust anything they say. This company is the worst! No wonder the staff was so disrespectful not even their headquarters know how to work! I do not recommend DELTA and I will never fly with them again! I truly wish I could give them no stars. A company that lies and does not respect their customers doesn’t deserve to be in business!

I saw quite a few negative reviews here. I guess I was lucky that I didn’t run into those issues. For me, we had a pretty good experience. When I arrived there, I parked the car in front of their office. While I was inside checking in, the driver loaded our luggage into the van. When I was done with check-​in, we were ready to go with only our family in the van.
On the way back, I called them when I arrived at the airport and went to the departure level to wait as instructed. With just a few minutes, we were picked up by the van. When we arrived at their parking lot, my car was already pulled up front waiting for us. I went into the office, paid, got my key, and was on my way home. The whole experience was very smooth. No lengthy waits or other problems.

Awesome service. quick and EASY! but I came back to a damaged vehicle and it’s been a MONTH and they refuse to pay for damages! My car insurance even sent them a quote! they offered for their personal body shop to fix my car (which is 2 hrs from my home) and give me free parking for my next trip! No way !! Pay for my car to be fixed! I will NEVER use this service again! STAY AWAY!

Parked my car for a week came back to a cracked windshield. Called on the phone and got the run around. Don’t park here

Absolutely terrible. They’ve made me wait on average well over 15 — 20 minutes on average. Sometimes it will take me up 40 minutes to get my car. They are 5 mins away (physically) from LGA. Sometimes they pick up 10 people at a time and try to cram everyone in a can. They can care less about you when, your comfort, your possessions, or getting you to your car on time. Save yourself the hassle. Go with real professionals at other parking lots. They’re jerks.

I recently came back fro vacation in Florida. Before my wife left I had washed my wifes 2014 Honda Accord the day before. When we came back her roof was all scratched up. I pointed this out to the attendants and I could see in their faces that they knew something was up. So I called George up on the phone and he said your wife did not inspect the vehicle. Lets see it was 5 30 am and she is 5 feet tall. Then I said then you can see there was no damage on the roof because you have videotape. So basically he said they wont take responsibility for the damage. Even though I cleaned the dam thing the day before and it was pristine. Do yourself a favor never ever go to this place. They don’t do good business and they are more than happy to screw you!

I read all the mixed reviews here and was somewhat hesitant but it was a busy weekend and I was able to get a reservation here. Overall, I had a great experience. They do seem to fit a lot of cars into their lot but how else are you going to make money in this business. We pulled in and they helped us with our bags immediately. We waiting at most 5 minutes for a shuttle to bring us to the airport. I had read some reviews that it took a while to get picked up but to be honest, we had the opposite experience. Once I saw bags coming off the belt I called to have a car come. Well, my bags too a lot longer than I though (ended up coming on earlier flight and were sitting in the office area) so when my wife went out literraly two minutes after I called and saw the van waiting, she had to tell them we were not ready and send them on their way to get the other pick ups. Once we did have our bags, they were there about 5 minutes after I called. So for us, two calls for a pick-​up and less or about 5 minutes each time. Given this is LGA, that is about as good as one can expect. Also — they are extremely close to the airport so the time in the van in quite minimal (a big concern if you are there on a crowded period). Lastly — once we pulling in to the lot, our car was there waiting for us. And, the amount charged was exactly the amount quoted when I made the reservation. I will have no hesitance in using them again. Service was prompt, efficient and friendly.

As an out-​of-​towner, I found much of my experience getting to and around Laguardia rough on the nerves. The airport region is not an easy place to drive. That said, we found this lot without much of a problem. We had a reservation and the experience was quick and easy – left our keys, got a receipt, hopped in the shuttle.
My impression was that the lot was jammed packed. Very little room to move cars around. Yet, even thought it was closing in on 3am the attendants were alert, active, and professional.
When we returned a week later and got our luggage, we called the number on the card, have them our receipt number and the van picked us up in under ten minutes.
Paying was easy. Our car was already pulled out and waiting right in the front.
And the lot was packed. Very little room to drive or backup. I could see where cars might ding other cars if drivers aren’t focused.
Overall, my experience was very positive and met other travelers who confirmed our experience with theirs – saying they always uses these guys.
They did a great job especially considering the high degree of travelers’ traffic that Laguardia must attract.

Currently sitting in this airport, looking around me, and all I can think is that this has to be a joke. No restaurants, no coffee bars, no actual bars… just two shitty kiosks offering old food that tastes microwaved, and something I assume is supposed to pass as coffee. I’ve never flown in or out of La Guardia, and now I know to avoid it at all costs. I can’t believe this airport is in New York.

They wouldn’t grant me my free day because the reservation was messed up and I couldn’t attach my number prior to the booking. The employees were unhelpful and complained about my business.

theft from my vehicle. pay a little more and park at better lot, not worth the money saved.

First tip: only take recommendations from people you actually know… I found out about this place through a friend of a friend. I booked and prepaid my reservation online a few weeks prior to my trip. Had it not already been prepaid, I would NOT have left my car with these people.
The place had a shady vibe. All the vehicles were parked crooked, crammed in like sardines. The guy outside was gesturing something when I pulled in, and continued gesturing angrily for several minutes until I successfully deciphered that he wanted me to park in front of their little trailer building. Check in was quick, they moved our luggage to their shuttle, and we were off to the airport right away. The employees were not particularly friendly, but they were efficient.
Upon return from a weeklong vacation, we had difficulty locating our claim check. When I called Airpark for a pickup from the airport, I was told that they could not possibly come get me without the claim check number. After several minutes, the guy on the phone did agree to look up my reservation by my name. They were very quick at coming to pick us up, and had our car started and ready to go when we got back to the parking lot.
Overall: they were a little overpriced, and the staff seemed inconvenienced to have customers. I was grateful and relieved to get out of there with no damage to my car, and have no interest in dealing with this company again.

The good: as others have written, it’s close to La Guardia, and the shuttle trip is quick. Pricing is on the high side, but not terrible.
The bad: I had a fresh roll of quarters in my car that took some investigating to find. It was found, and removed by Air Park staff.
If you never forget to remove every last valuable from your car, and you don’t mind light-​fingered employees, this place is OK. If that kind of thing bothers you, this is not the place for you.
I’ve had better luck with SmartPark at JFK — I’ve parked there several times without anything going missing from my car.

If you use this service before leaving your vehicle INSIST that they do a visual inspection of your vehicle. I recently used there LGA lot. When I returned there was damage to my rear bumper that was NOT there when I dropped it off. We filled out a claim, they took pictures and I was told I would be contacted. First I was not contacted. All contact was made by me. I was asked to take pictures of damage and email them to
, which I did. Then I was asked to get an estimate of repairs, which I did. I waited 5 days to hear from company, then I called again. I was told I did not inspect car when I dropped it of and their cameras show no one hitting my car. Claim denied. After a brief heated discussion, the companies attitude was that the damage was there before in dropped off car, tough luck. «We deal with insurance companies all the time, I’m not worried.
It was not a lot of damage, about $ 600, more annoying then anything else.
So if you use this service at ANY OF THEIR LOCATIONS, check your car before rushing off to catch you flight.

I used them for the first time this morning, in large part because of other Unilocalers’ reviews. They are located across the GCP from Terminal C and whole process was totally zipless. I pulled in and they had my reservation up inside before I walked over to their office. I handed them the keys, they gave me a receipt with a number to call when I landed, and they wished me a good flight. I walked outside to the van and the driver got in and drove me to my terminal. Total elapsed time, less than 5 minutes. It was also significantly cheaper than the on-​airport parking, and saved on walking. I would definitely do this again.

Worst parking experience ever! I parked with AirPark for Memorial Weekend and returned to have my $ 400 GPS stolen and the front of my car was hit. The manager, Moe, was extremely rude and made excuses about how it was busy and Memorial Day Weekend. I know I will never recover the damages. I will NEVER park with AirPark and highly recommend that NO ONE use this service.

I travel a lot for my job. It’s usually around 30% of my time, but sometimes I find myself back and forth on the road just spending weekends at home.
Since I moved to NY and their alternate side parking rules, I’ve needed a place to safely leave my car when I was out of town for weeks at a time.
Air Park is AWESOME. I’m usually running late to everything, but I know that once I drop my car off at Air Park (which is only about 12 minutes away from my house), they can get me to the terminal in about 10 minutes. Checking in is wicked fast and they take my luggage from my car to the van while I’m checking in with the desk (which I appreciate as every minute counts at that point!!!).
I’m usually the only person they’re dropping off, so there aren’t any unforeseen delays.
Then I’m flying through the airport trying to grab my flight. :)
And when I come home, I start dialing their number as soon as I get off the plane (as I never check my bags), and by the time I get to the curb, I can see the van pulling up.
That and my car is ready to go the minute we get to the parking facility — and they help me with my bags from the van to the car as well. Their rates are pretty competitive (I think it’s about $ 19.50 per day?) which is super cheap compared to the rates I used to pay to park my car at Logan Airport in Boston!
It’s super convenient, and I’m home in less time than it takes to grab a cab! I’m a huge fan!