La Guardia Marriott Courtyard

I can’t recommend Courtyard at LaGuardia enough. I have stayed over 30 nights at this location. The staff is outstanding and go out of their way to make each guest know they are appreciated. I was there during Winter Storm Jonas and watched as the staff took on extra shifts and additional duties to cover staff who were unable to reach the hotel. Not a single complaint was heard from the staff even though they had to be exhausted and despite that exhaustion they managed to provide for each and every guest in the hotel. From clearing snow away from trapped cars to providing lunch when normally lunch is not available at the hotel, the Courtyard staff showed their true colors. This staff is amazing; this hotel is comfortable and clean; free airport shuttles; well stocked bar; outstanding chef and dining room staff, mass transit is easily accessible. You can not beat this hotel. Stay here when you come to NY!

Wow. Horrible van shuttle service to the airport. I assume I missed the 10:30pm shuttle by 2mins. I ask what time is the next one. I’m told every 15 mins. So 10:45pm. At 10:40 I go out side to wait. Nothing. Go back in at 10:47pm. I ask a receptionist. She says every 15min so 11. I’m like I’ve been out there and it didn’t come. It looked like she goes to call some one on a cellphone. I go back out side. Van driver pulls up at 10:55. I wait for him to unload his passenger. I ask him if he’s going to LGA he said no not right now. I tell him I’ve been waiting almost 30mins. He said no one called him. I tell him I need to get to LGA. He starts interrogating me like I am lying. What’s to know my room number am I staying there etc. I’m like how does that help me get to the airport. Seriously. I just need to get the damn usairway/​delta terminal. He starts to walk away into the hotel arguing with me. I don’t have time for this is what I said. I’m going to walk. He turns and says with that attitude I hope no one helps you. Like seriously. He is a grown man arguing with me. I am a woman. I feel that I was treated basically like shit because i am a young woman. I had to walk at 11pm with my rollerboard and two bags in this hot humid weather at night. This is disgusting. I just finished working almost 20hrs and I’m just trying to get home. I don’t think any of the airport shuttles run at night at this location. He made me feel threaten. And this part of queens is by the express way. Its dark and isolated. I needed to get to LGA before 11pm. Clearly that never happened since i started walking at 11. I hope to God I’m never put up in this location again. Will never recommended it. And if by some nightmare i do have to stay there i will never get in a van with him. Ever. I’ve stayed in a lot of Marriotts and court yard. This is by far the worst customer service. Best Marriott courtyard is the mexico city airport. Best and friendliest staff. They really make an effort to get to know you and make you feel welcome. Been going there for two years now! The staff at LGA court yard needs to be retrained. The only appropriate response should of been; «I’m sorry for the wait either my self or another staff member will drive you to LGA it will just be a moment.» Thank goodness i won’t be staying at a Marriott again for the remainder of this month. Never treated this way at the Hilton/​Hyatt. The rudeness here is constant. Last time i stayed here about two years ago. I asked for a cab to be called. Took almost an hour to get one! So if you need to get someplace or fly good luck with this location.

Sandy is one of the rudest employees working there. Note: «one of». Beyond rude! Save your money and go elsewhere.

The best place to stay if you have an early flight from LaGuadia airport. There’s 24 hour shuttle service.
I wasn’t a fan of the dinner buffet, which was expensive too. To be on the bright side, the bed was comfortable, and I could check in and print my boarding pass quickly at the lobby.

The room was great and the bed was comfy but the staff were snobs. On the website it clearly says under hotel amenities «room service (limited hours)» when we pushed the room service option on our room telephone, the condescending employee acted as if we were idiots for even asking if we could order room service, stating they do not offer it. They should probably take that off the website then. Just a tip.

Not a bad option close to LGA. Breakfast buffet is pretty nice, though the dinner one was lacking. Workout room needs a little love, but I get the idea they are redoing it soon. Rooms are good sized and clean. Fridge. Free wifi. Quiet.

Great hotel. Fast, free Wi-​Fi and the lobby and rooms are great. However, when you walk into the bathrooms you ask yourself, «What happened?» The bathrooms are not on par with the room itself. However, it’s the only disappointment in an otherwise great hotel.

I had a bad experience here.

Stood here for one night after AirTran kept my boyfriend and I trapped in an airport for 20+ hours and after our flights kept continuously getting delayed and cancelled we ended up getting booked on a flight the following morning (which SURPRISE was delayed 2 hours) and thus AirTran agreed to put us up here for the night (after I fibbed and said I lived in CT with my boy since luckily his ID still has his CT address, someone with his family lived in far out NJ and they were still considering him a «Local Resident», eff that — we wanted a nearby hotel and I was not settling for anything less even though we both live in Queens).
Enter La Guardia Marriott Courtyard (who picked us up in their snazzy shuttle at the airport and brought us over) — a pretty enough looking hotel for something so close to a not-​so-​pretty airport. Check-​in was smooth and efficient. Upon getting to our room I realized we needed toothpaste and so I called the front desk — they were friendly and offered to deliver toothpaste, toothbrushes and mouthwash up to our room — we only needed toothpaste, but I said yes to everything because… well…why not? Lol.
We had a king-​sized bed which we promptly jumped up and down on like giddy 4 year olds who had one too many Skittles and then we, washed our faces, teeth, got into nighttime wear and passed out in a super comfy bed.
Nice hotel overall in true Marriott fashion, I was thrilled that AirTran didn’t put us up in some crappy roach motel. Thanks Marriott for the awesome night’s sleep after AirTran and LGA did us dirty, you guys rock! :)

I stay here frequently and it is one of the better hotels we are placed. Comfortable and safe. Updated. Lots of great restaurants nearby. The hotel shuttle will take you to nearby restaurants. Easy to get downtown on either the Q33 or M60. The hotel provides helpful instructions for those venturing out to the city. You can buy a $ 5.00 MTA pass at the gift shop.

This hotel was the least expensive I could find in December in the NYC area. And, because I’m somewhat brand-​loyal, I chose a Marriott brand.
This hotel is incredibly close to LGA, and they have a free shuttle. The hotel is clean. The lobby is decent. I can’t complain about much, except I think they need to work on updating the actual rooms. The double rooms are double beds, not queen sized. That was disappointing. The bathroom was old and was in disrepair. We had a leaky faucet all weekend.
If this hotel was the least expensive I could find again in the future, I may stay there. But I’d probably pay another $ 50-​$ 100 a night to stay in a better location with updated facilities. And plus, it’s a pain to have an hour commute to Manhattan as a tourist.

I was in town for just a few days on a business trip. I did not pick this hotel. Overall its pretty typical of a hotel in NY just outside the airport. Think large small town type hotel. The food was ok, prices re flexed you are a captive audience and the service was average. One time I ask for a cab someone called and 20 minutes later no one seemed to care I was still waiting (so I just walked off). The staff had no real idea on taxi costs or drive times, places to go or what to do on any given night. the catered food for a networking event was extra not special and at one point I had to pour my own drink since the bartender went MIA for 20 minutes in the middle of the event.

Decent room. No where to find a bottle of water at midnight… Asking why there is no air conditioning in NY in the middle of fall, seems like an outlandish request… Convenient to where I was working… Don’t recommend to Unilocalers, or anyone.

worst service ever… i only stayed here bcause my friend reserved it for her wedding… their shuttle bus left us at the wedding reception place after being 5 minutes late and refused to come back to pick us up. and what hotel doesn’t have yellow cabs? had to pay for a stretch limo to go to lunch the day after. never staying here again

I was invited to go to the pool here and it was the perfect oasis in a city where things like this are far and few. The hotel is updated, and the staff is friendly. The pool is clean and there are plenty of lounge chairs to go around.
Park on the street for free.

This hotel specializes in poor service (restaurant and hotel staff). I found the staff at the hotel to have poor attitudes and to be dismissive of requests for service. I had to ASK someone in the hotel restaurant to wait on me so I could order breakfast and the staff placed me in a room directly above the hotel ballroom where a DJ played loud music until 2 AM. The response to my call to complain was that there was nothing they could do about the noise. To add insult to injury, they messed up my final bill and a week later, I’m still trying to straighten it out.
I would not recommend staying at this hotel and am in fact sending a note to my corporate travel team to put out an advisory on our travel services website against booking this hotel. I travel frequently and know that this is not the standard for this chain. This hotel needs new management.

Close to the airport. Huge room (see photo). Great internet. Call as soon as you land to have the shuttle head over to pick you up.
The shuttle ride was less than 3 minutes from door to door on a early Sunday morning, so you can sleep in a little before catching your plane.
The lobby has been remodeled since the photos that are in here were taken. It looks like other new Courtyard lobbies I’ve been in with the interactive flatscreen, etc.
There is a station to print your boarding pass that is convenient, but make sure you log out of your account before walking away. The computer doesn’t do that automatically.
The room was big and the furnishings were in good order. The carpets are a little worn in the hallway and in the room I had, so you might want to pack some slippers or extra socks in case that’s going to weird you out.
Overall, not luxurious, but good value and convenient to Laguardia.
It was about a $ 35 taxi ride (with tip) back to the hotel from midtown Manhattan late Saturday night/​early Sunday morning. The signage for Courtyard isn’t very bright, but you want the cabbie to take the exit before the airport. It creeps up fast and apparently they might not know where the hotel is. Also, it’s kind of down a side street from where the sign is once you’re off the highway.

I stayed here one night after my wedding… and had breakfast here in the morning. Very cool!
All my friends and family stayed here as well… all from out of town. Although it is away from the city, it is close to the airport. Thank goodness this hotel provides a free shuttle (call your hotel in advance). It was also convenient to find a way to get into the city, ask your concierge. Meanwhile, the hotel’s service, amenities and overall cleanliness are absolutely 5-​stars. This marriot lives up to its name (i’ve stayed at other so-​so Marriots before). However, the upkept here is impeccable. I mean, I’ve stayed at grand hotel, even in Europe, this courtyard is actually really good. I am not comparing to say that this is an elegant hotel but the overall service from the staff and the maintenance of the entire structure is really nice.
Parking, you must pay.
Getting here by trains/​buses, check the website.
It is also suggested to partake in activities in Queens, since you’re in the borough anyway.
There is a breakfast buffet in the morning, must pay. I really liked it a lot.
There is also a nice lobby area. since I was with friends/​family, it was really an enjoyable place to hang out at, too!
I had a great time here with an excellent experience!

I’ve never felt so luxurious!!!
This hotel is so clean and smells so good. Every room has the most plush, comfortable, cozy bed with like 8 huge fluffy pillows. I live in Jamaica, but my husband and I go here just for a romantic getaway. The price is very good for the quality of this hotel. I feel like I spent at least $ 500 on this room although I only spend about $ 150. It is so nice and quiet, the people are so courteous that I feel like I am in a different state. The steinway café downstairs has the most wonderful buffet breakfast. We are going there for valentines day and absolutely cannot wait bc we know it will be the best time ever!!! Just go for a weekend, you will have the time of your life.