Burger King

Today was National ice cream day. I went through the drive thru at this location an hour before closing time to order a milkshake. Only to be told they couldn’t provide me with that because they were cleaning the machines for close already. I’ve management many establishments and now own my on business. It doesn’t state any where on the menu that these items are limited and therefore I’m sure this behavior isn’t acceptable within the corporation as it wasn’t with the organizations that employed me in the past. I explained to the assistant manager, Daniel, on duty how disappointed I was and that I drove out just for these milkshakes. He was very rude, he talked down to me and accused me of trying to get something for free. I simply was trying to coach him on how to handle this situation. Knowing that I was going to submit a complaint he still did absolutely nothing to rectify the situation. My question is, why is it so hard to find any place with good customer service in NJ. Is it because customers are viewed as an order number instead of a guest. My home is NC, and even my worst customer experience there would surpass any that I’ve encountered in the state of NJ.

When I lived in Plainsboro I went to this location on and off with my lady.
Always had good service inside as well as the drive thru.
A Smash Burger opened up right down the street so its possible that may have taken business away.

McDonald’s and Wendy’s takes all the burger business in the area so the food at this Burger King is always old and horrible tasting. When Smash Burger opens up in the same complex it will defiantly be the final nail in the coffin to this horribly establishment.

It’s pretty much a rip off. They don’t fill your cups of drink all the way to the top when you go through the drive-​thru, in addition to a lot of ice taking up space in the cup. The chicken classic sandwich had mostly fried crust on it rather than lean white meat. It was very salty too. I did not like.

This is just an overall impression of the Whopper sandwich and not necessary anything pertaining to this chain in East Windsor. It is just I have eaten the whopper sandwich twice here and felt it was time for me to comment on this deceiving burger that Burger King so shamelessly advertise.
It is considerate of Burger King to wrap half the sandwich in plastic wrap so it is easier for the customer to pick up but now I truly know WHY they do that. It is because without a wrap around the burger, the whole entire thing would literally leak and fall apart. The wrap sort of serves as a diaper but the burger is so poorly designed that no matter how you use the wrap, the juices and sauces will start to flow out and unto your hands. It is a rather messy ordeal to eat the whopper and Burger King should have provided me with a bib to go along with the meal. No wonder McDonald’s reigns supreme as the better fast food joint. Also the whopper isn’t that tasty either.