Dunkin’ Donuts

I won’t be visiting this particular location again. On one occasion, they overcharged me for a box of Joe and took 15 minutes to correct it. On another, it took 20 minutes to get a single cup of coffee– after waiting in line to pay, they make you wait to pick up in the hot food line (even if you’re only getting a cup of coffee). I will choose another Dunkin Donuts next time.

They get the orders wrong 100% of the time because the owner only hires non English speaking peoples. Nothing against them. They just want jobs but in a heavy service business you need employees who speak English.

Never had any issues with any of my orders, always received quick service, exactly what you would expect from DD. Never stepped foot in this location. Only go through the drive through every now and then for coffee and rarely something extra.

only drive thru 24 Hours store in this area.
great service, fresh food all day.

Experienced rude workers at the Drive-​Thru. They were upset they had to «remake» the hot coffee into the «iced» coffee I originally ordered.

I can’t speak for the breakfast foods here but the coffee is never good. Every time I go here it’s either watery, bitter or like recently when I stoped to get the new pumpkin iced macchiato… it was so sweet I couldn’t drink it. I asked them to remake it and again overly sweet… the manager refused to give me my money back… that is the last time I go to this location. I have had the iced pumpkin macchiato at two other locations and it was perfect. So next time your in the area pass this place make a left at the second light and go to the location inside shoprite. They are always nice and they know how to make a good cup of joe. Fyi my friends consider me a coffee snob… but I make an exception every now and then for dnd.

Went to this DD after leaving SixFlagsGreatAdventures since the one right next the theme park was closed for some reason. This one was opened of course 24hrs.
Full menu, ample seating area, Restrooms were pristine super clean, so was the rest of the restaurant. «Lisa» was the ONLY worker there on a Saturday around 11pm. She gave us the Best Service I’ve ever received from a DD let alone any FastFood restaurant.
Because of her service I had to wright a review, Download the Unilocal!app and give her the proper praise she deserves. Very professional and polite, calm, attentive, suggestive with my order and was not rushing-​Even though I made a pretty large order for my family and I ($ 68 order for a Bus with 15 passengers). She even helped a Drive-​Thru order in between our order! She’s a Full DD chain by herself!
I will return to This DD because of «Lisa» after Every Six-​flags visit… we have season passes!
P. S. I would’ve given the review 5stars if there was at least one more person staffed to at least lighten the load. 3 customers left due to lack of patience. Thats loss of business… Not «Lisa’s» fault of course, but whoever is the owner who allows his business to run with only one person staffed… Unfair!

In general it seems that Dunkin donuts has gone down hill but this place takes the cake!
I never seem to get what I ask for. Coffee taste sub standard and sometimes is tastes just plain awful.
99 cent lattes in the summer between 2−6pm, yet they tried to charge me the regular price more than 4 times.
I Called management and even corporate regarding the quality at this place. I was offered to be compensated by a free coffee. Although the that’s very kind, who wants a free lousy, weak flavorless coffee?
I’d much rather they simply fix the problem.

Used to go to this Dunkin Donuts when I used to live in Plainsboro, NJ… The service is always good at this location… If I am in the area I always try and stop by for a coffee!!!

This D&D is very nice. It seems though that it is going downhill. They don’t know how to make a coffee correctly, and they never seem to have enough donuts especially boston kreme. They only seem to have boston kreme in the morning. They also never seem to run the same good promotions as most other D&D’s in the area Hopefully they can pickup there service. They were so much better when they were across the street where Muncheez is now.

i come in from work once in a while since i work nearby. just terrible as the people that work here are either really slow or dont speak english. bad customer service too as they get frustrated that you dont understand what they are mumbling. i know what its like not to speak english but they need to step up and serve their customers better.

I’m not really a fan of D&D because I don’t think their coffee is all that strong, but this particular store is very nice. It’s about 2 years old, so it’s super clean and very bright. The staff is always very friendly and down to earth. They definitely know how to help wake you up or get you out of that funk with a little small chat. I always leave here with a smile on my face. There’s never really a long line and I’m always in and out with no probs. My only complaint is that their sandwiches, especially their breakfast sandwiches are super greasy.

pretty good DD with a 24 hour drive through, lots of seating, and the full food menu including the apple chicken sausage breakfast sandwich. kind of place where you can camp and talk or relax for awhile. plenty of parking. dine in closes at 11 pm.

This DD is on my way to work, so I occasionally stop by when I don’t feel like making coffee at home. The drive thru line always has a few cars in it but the line moves quickly. On days that the line is extra long, I usually park and walk inside DD. They always get my order right but have a heavy hand when it comes to adding sugar. I also have ordered a bagel with cream cheese from time to time and the cream cheese is never spread onto the bagel, it’s more like they took a cut from the block of cheese, slapped it onto the bagel and called it a day. They also tend to put a little too much cream cheese.

Did a drive through for a couple of bagels and coffees after having to avoid the gridlock on the NJ Turnpike. Coffee was good as were the bagels and the order was correct. Based on the previous reviews I either got lucky or they have changed their ways!

Whenever I go through the drive thru they can never get my non complicated order correct. I always check it before I leave the parking lot.

Every time I am there it seems there is some issue with the registers. Either one is down (happened during the bulk of December), they were cash only, or whomever is runnig it is brand new with no clue what to do. It’s a shame, some of the ppl there are very nice and it’s a nice clean location. Service needs to step up though.