Bounce U

We went to a kids party there and it was fun. My daughter was almost 18 months at the time and she had fun going down the big slide with me. There were older kids there and they were definitely making the most of all the bounce houses. As an attendee of the party I felt it was a nice time. My buddy who threw the party seemed pretty happy with everything too.
The place is clean for what is going on there and they have sanitizing stations throughout the building.
If I could make one improvement it would be to put better signs outside to show you where this place actually is. I grew up in this area and I had to ask someone in one of the other businesses where BounceU was located. It’s tucked down the outdoor hallway on the left hand side with no way to know it was there unless you are standing in front of the front door. You probably can’t fault the businesses for the terrible signage, I would think it is mainly the owner of the whole shopping mall.

Didn’t even make it in the door. We have been calling this place day in and day out from monday until thursday. The website says that they’re open from 3:30 to 6 on thursday after calling and calling and getting no answer we drove down about 25 minutes to get there and thats when the trouble starts. We get there exactly at 3:30 and theres NO ONE there. Finally after waiting 10 minutes in the car the women who is running late finally opens up. And not only is she late she is a little rude as well. She states that on thursday there only open for PRIVATE PARTIES or TO ANSWER PHONE CALLS TO BOOK PARTIES… NOT OPEN FOR OPEN BOUNCE!!! The website and the front door says open at 3:30 mind you the automated teller when you call says 3:30 to 6… So how are you guys NOT OPEN AT ALL. ON THURSDAY??? WTF seriously. Then the young women prints out the schedule from the website that says closed on thursday when we checked this whole entire week and it never said closed.
Why tell someone your open when your not? On friday is there open bounce or is that just for private parties and office hours too?
After going through this experience I won’t be going to any bounce U at all. You lost 4 customers after today. Shame on you.

Today was our first time to this location. We went to the Bethlehelm location a few years back.
We had a great time. The young staff had energy and were quite friendly. I loved that all 3 of them were okay with being kooky and loud. They were not too cool to act silly and get the kids excited.
The location is a little smaller than the other location but still really cool.
I liked that there were quite a few older kids. Not a lot of toddlers and little kids.
They had a hurrican experience for $ 2.00 and a photo booth for $ 3.00 we did both and enjoyed them.
There were lots of lazy mom’s sitting in chairs and playing on their phones and one even looking at her laptop! That’s not Bounce U’s fault but be prepared for children who are unattended. Parents are allowed and encouraged to play with their children. It’s a good workout!
You must wear socks but unfortunately some parents don’t participate so they are walking around in shoes. Kinda stunk since it was pouring out and the wets shoes are everywhere while we are walking around in just socks!
I wish they a time set aside for just the older kids. In addition to the preschool and the open bounce maybe something for 9 – 12 year olds… Even if it was just a special once or twice a month.
Was a good time and you may think you need more than 90 minutes but my boy was a hot mess and ready to leave when it ended!

I’ve been to other BouceU centers before so I knew what to expect so this location this was everything I expected (price and atmosphere)…a place that children find enjoyable and I could breath.
I took my daughter a two friends to simply attend an open bounce. They had fun the bathrooms were tidy in the sense that they were not completely trashed. The staff maintained the carpet and hallways free of trash although they did have stains but over all the place was tidy.
It was a little hard to find. There was a sign on the street however the place is actually more accessible from the back side of the plaza.
and If you are going to attempt an open bounce you may want to reserve a spot a day before because they fill up fast.
Final thoughts: I would go and recommend this place.

New, fun and clean. Kids love it and makes it easy on parents. A bit smaller than other locations but still plenty to do.