Mountain View Tire & Auto Service

Terrible customer service. Do not provide the customer with a timeframe for pick up. Makes using a promo price or coupon seem like a hassle for them. Got my tires rotated and all rims/​hubcaps were fine. Came back to pick up vehicle and they had my hub cap broken on the counter, would not budge of the idea that they broke it. Ohh and called me the day prior to tell me my car was finished ten minutes before they closed so I was without a vehicle over night when it had already been there 6 and a half hours.

Horrible pricing and service. Go to American Tire, more reputable, better prices, and they offer free rotation whether or not you bought the tire there. Maintain View wanted to charge me rotation on top of mounting new tires. Wouldn’t they have to remove and remount the wheels anyway? Double dipping if you ask me.

I have been getting both of my cars serviced at this location since they opened. The work is always spot on as is the service. The staff is always professional and personable. I appreciate that the lobby is always clean and neat.
I would recommend this location because the service is consistently good.

Mike was rude to me, I went in to get a pricing and he told me he couldn’t get it but would charge me $ 135 to look at my car, i knew what part i needed, he really didnt want to help me, very unhelpful, I tried to give them a second chance, ended up walking away, I’ll go elsewhere. This other guy was nice to me, I told him thanks and walked away.

I went today to get my tires rotated, and they only charged me 15.00. They also checked my tire pressure, and put air in my tires. I spoke with Daisy, and she was nothing but helpfull along with the young man that helped us! I am going to take my husbands car there also. I would highly recommend this place!

Always a pleasure to deal with the crew here at Mountain View Tire in Eastvale. Mike and Will are always a pleasure to deal with. They are busy because people always come back and their service is top notch. I can’t say enough good things about this place.

Second time coming here and I love it !
Never have problems. They are Always trying to give you the best friend. Amazing customer service. I will not go anywhere else. They take the time to explain everything they are doing and answer all my questions. This time I got 4 tires and oil change. Used my Goodyear credit card and got $ 80 rebate back. Also got back so coupons and amazing warranty ! I 100% recommend this place !!

Well that was a waste of my time. I waited for 20 mins just for him to tell me oh go pull around. The guy who worked on my car was so rude but I gave him a tip and he looked at me all weird. Like I am not supposed to

Love the courtesy and great service at Mountain View Tire. Clean store and great brand representation! Keep up the good work!

These guys are great Mike, Stephan and Will have excellent customer service. Since they opened they provided fantastic service to all 9 of our family cars, always looking out for our best interest. You are the BEST
Thank You
Frank Valentin & family

brought my car in for a simple conventional oil change but it took them 2 hours to perform the task. slow. avoid. slow. avoid. slow. avoid. slow. avoid. slow. avoid. slow. avoid. slow. avoid. slow. avoid. slow. avoid. slow. avoid. slow. avoid. slow. avoid. period.

I was there on busy Sunday. My alignment was done in timely manner. I was very please!

My tire pressure light had gone on in my new car. I put air in the tire that my car told me had the pressure problem, but the light remained on. I called Mountain View Tire to see if they could take a look at my tires since I was a bit worried. Will answered and told me that they could take a look at it and to bring it in anytime. That made me feel great. I brought it in and they checked the pressure on all my tires and it turns out that they were all low. They took me right in, filled them all up, my light went off… and they didn’t even charge me! Peace of mind and from now on this place is getting my business! Thank you soo much, and sorry I didn’t get everyones name. Next review I will have all these gentleman’s names. Thanks again guys!

The Manager I think his name was Stephan Mercado treated me well and listened to my concerns .
He took care of my car as fast as possible and gave me the best price possible as I did some research on the repairs .
Over all it was good experience and will be taking both of my cars there again for future servicing.

I bought four Goodyear tires, and they were able to price match Sams Clubs price. The only difference was Sams club had an Instant $ 80.00 rebate and the rebate at mountain view tires was a mail in rebate for $ 80.00. When I got my rebate back it was only for 60.00, the district manger apologized for the mistake and refunded me the additional amount.

Had an appointment even called to verify it yesterday. Come in today a little early and they said they did not have the appointment and I would have to wait an additional 2 hours. Well that is annoying, they did say sorry about the wait. But I called yesterday and made sure I had an appointment made. All in one word disappointed.

Always fast, efficient, and courteous. They always see me immediately and I’ve never been there more than an hour for anything. Once they even changed my oil 15 minutes before closing time!

Wish I could put zero stars… Men don’t send your wife’s here alone… You will pay far more for what your having done … Told my wife that full synthetic is what our small suv was supposed to have … I went in and the guy told me that it was OE… Feed that crap to someone who doesn’t know any better or who doesn’t know what OE means. Wife had a coupon but of course can’t use it on the synthetic change. Ended up paying 85.00 for what was supposed to be a 25.00 oil change. BEWARE!!!
How can this be alleged??? I have the receipt showing that my wife was sold full synthetic and I was told it was «OE». Look at page 330 of the Ford Edge manual and it clearly states Motorcraft SAE 5W20 Motor Oil.
If that is indeed true then why wasn’t my wife given a blend instead of full synthetic???

AWFUL! I will NEVER come back to here again. SAVE your money. First off they charge WAY more than any other auto place, I came to get my brakes done and they not only tried to rip me off they didn’t promptly do it correctly and have had to come back multiple times to have my car fixed for the same exact thing. And the customer service is SO rude! You would think they would apologize for their mistake but instead try to not take the blame, like I have the time or want to keep coming back. And even if you have an appoitment be prepared to wait for at least 2 to 3 hours. I will tell EVERYONE I know not to come here! Next stop is reporting them to better business bureau.

I used to be that girl that would take her car to the dealership because she thought it was best that the dealer changed the oil. I quickly came to realize that it’s just an oil change and I shouldn’t be spending $ 70 for what is essentially an oil change + some other things. I’m glad I started coming here and my wallet doesn’t hurt as much.
THE DETAILS: Located close to the Eastvale Gateway plaza and right next to the Vons gas station and Chase bank. They have a waiting area that’s clean, has water/​coffee, seating, and a TV. The guys that work here are friendly, quick, and efficient. They offer great prices for many different services. Check out their website for pricing!
THE SERVICE: The first time I came here, they wrapped up my oil change within 20 mins or so but I came during the weekday. Since I came on Saturday this past weekend, they were really busy so I ended up killing time at the shopping center. This time it took them a couple of hours but it’s understandable since it’s during the weekend and I didn’t mind waiting. The cost for a regular oil change was about $ 27.
THE END? I will return in the next 6 months or when I reach 5k miles