Elements Massage

I absolutely love Elements, and have been a regular client for several years now! My personal favorites are Virginia and Megan, though I’ve heard wonderful things about many others as well. You can’t beat the price for the level of service and the facilities are clean and comforting!

Clean, comfortable and relaxing atmosphere. When I open the door I am transported to another place. It always smells so good there, too! I can’t wait to return for my next monthly massage :)

My experience was radically different than most because there were some hiccups, but the way they handled the situation was above and beyond. I would highly recommend this establishment.

I have been going to Elements regularly for a few years now. Not one bad experience. Love the place!

The website & pictures do not do this place justice! This was hands down the best massage I’ve ever had! I wish I lived closer so I culls come back regularly! Kaysha (spelling?) made me feel so comfortable & got all of the tension out of my shoulders.
The spa club membership is very well prices compared to other spas. The ambiance is peaceful. Definitely recommending this place to everyone!

Elements is full of wonderful therapists who are very well trained and do whatever they can for their clients. The décor is very relaxing and the staff is very friendly. You can get a 55, 80 or 110 minute massage for a great price! Less than a lot of their competitors. And a plus, Starbucks is right next door!

It’s not surprising that no one has written a review on this place since March of 2013.
First things first, you are paying for either a 60 or 80 minute massage, depending on what you book, but not actually getting a ⁶⁰⁄₈₀ minute massage. Their explanation on this is that they build in time for you to get undressed and settled — but this is time you are paying for.
For my appointment, I waited for 20 minutes for my massage to start, while I assume my massage therapist was taking a smoke break judging by the breath she was directing in my face for the first 30 minutes.
When it’s all said and done, even with their advertised specials, you are paying the same price as a higher end spa that actually provides a full massage for the allotted time.

My husband and I have been going here for about 2 years now. What a relaxing massage. Everyone is very nice; it’s clean and Allison is my #1 — she gets the job done. Thanks Allison! See you soon.

My husband purchased a Living Social package for three 30 minute massages. As I have a 10 week old baby at home it’s hard to get away, and Elements would not let me book multiple visits within the same day because, in the managers words, ‘she can’t let me do this as she’s turned others away at the same request.’. The Living Social deal only states that the massages have to be used during multiple visits — well I consider various times throughout the day as multiple visits unless they were back to back. In my opinion she’s turned away many future customers based on unclear guidelines on the deal. She said this was my fault as I’ve had since July to book my massages — in my opinion it is none of her business WHEN I want to get my massages as long as they are scheduled before the expiration date. As I have a little one at home it’s hard to get out of the house alone. If I was a therapist on schedule and had openings I would be furious that management did not book my slots — do they not want to keep their therapists maximized and able to earn tips while on schedule? I will not be visiting this company again and will also not recommend them to any friends or family based on poor customer service and poor management. Future deal guidelines also need to be clear and consistent. I hope the owner reads this comment about the unprofessional management of this organization. Don’t satisfied customers and employees make a successful business???

Purchased a living social deal and had my first experience on Saturday. Therapist was 10 minutes late and then left me in the room for way too long. My only guess is that she was eating her breakfast that the receptionist had just given her. Then my massage lasted on 20 minutes, supposed to be 30 minutes and she apologized for being 5 minutes late. Start time 10:15, end time 10:35, total massage 20, not happy… and to add further insult to injury, when I went to check out, receptionist wanted to charge me for a 55 minute massage. Not a good experience. Disappointed as I was planning on signing up for the monthly wellness massage.

Very nice and professional. I purchased a living social deal as my first massage and was won over by the entire staff and experience. They listened to me and helped with «problem areas» I have (neck/​shoulders). I have visited several times since and can highly recommend this location.

Nice clean, relaxing place where the staff are knowledgeable and professional. I bought a living social deal for a 55 minute massage and was surprised that this massage was one of the better massages I have had.
I’m not usually a fan of chain massage places, but this one had very knowledgeable and friendly staff.

My husband signed up for their membership so he goes monthly. Before Christmas, they had a special for their gift certificates ($ 59 for a 55 minute massage) so he bought two for me.
Now I am a novice when it comes to rub downs, but I was so very pleased with my experience. The atmosphere was truly relaxing, with subtle lights, soft music and a fitting décor.
They really zero in on any health issues and/​or previous injuries. I was a sissy when it came to my left shoulder as I dislocated it several years ago. The masseuse asked a lot of questions and really wanted to please… but again, I was at her mercy since I was not an educated client.
Well she really did a wonderful job. She did not limit herself to one type of massage but used a variety of techniques on various body parts, so that I would get the maximum benefits. She put me at ease, and and made me into a human jello mold. I would have melted if the AC wasn’t on.
I had my tip ready for her after my glorious session, but she declined it. We had talked briefly about how I was helping to put on a fund raiser for a one of our neighbors. She wanted her tip to go towards the event. Wow.
Great technique and a great heart. I will be back.

Massage therapist was pretty good but tried to work my friend’s husband for a bigger tip by telling him how little they were paid. She actually suggested he see her in a non-​Elements location for massage services and provided him with her personal cell phone number.
Staff at front desk discussed client’s while other clients were awaiting their massage. Not very professional.