So I went here on a Wednesday morning shortly after 9am to take a pre-employment drug test. They are located in the office building behind the Friendly’s in Edgewater. My first impression at the window was not a very good one to say the least. An employee with a red beard(luckily for him they weren’t wearing name tags because I would totally rat him out) threw a clipboard at me with no acknowledgement at all. WOW! Someone didn’t have their morning coffee? I signed in, sat my but down and gulped down 3 bottles of water so I would be prepared to do my thing. My name was finally called after about 45 minutes and lucky for me I was about pee my pants! So I walk up front to the window and a nice lady told me I would have to wait another 10 minutes because they only have one person that takes care of the drug test. You guessed it Mr. Red Beard! Finally, he calls me back as I get up I can hardly walk because I have to go so bad. We walk to a back room and he asks me for an ID, if I have anything in my pockets, and make sure not to flush before he comes back in the bathroom or my test is invalid. After another 5 minutes of more useless information from Mr. Red Beard, finally I go. I could not wait to leave so I did not have to listen to his voice anymore. His robotic personality reminded of the teacher in Ferris Bueller’s Day Off. Bueller, Bueller, Bueller. While some serious customer service training is warranted here, I try not to be a total debbie downer and do appreciate the fact they got me in and out by 10:15am. Word to the Wise: first come, first serve, so get there early!