Rich Ford Edgewood

So I was on a road trip with a friend driving from Texas to Utah and our car broke down thankfully like a mile away from Rich Ford of Edgewood. By the time we got there, the mechanics had gone home and they were about to close. One of the sales consultants Chris Salazar came out to help us… We were literally stranded and trying to figure out a game plan. Chris gave us all the info he could to help us make the best kind of «informed decision» possible under the circumstances. We ended up leaving my car there… The sales manager Braden drove us on his way home to a hotel in Albuquerque and then they had someone come pick us up the next morning. They got my car in early… Had parts brought in and had us back on the road as fast as possible. These guys LITERALLY went out of their way for us, it was such a blessing! I have never had such service anywhere… We are from out of town but I would recommend this place to ANYONE… They showed us so much kindness and did a great job getting us taken care of in a timely manner. Can’t thank team enough!

Bought a 2014 Mustang GT from out of state, so as expected ran into some issues. I worked mostly with Michael Otero (jr) he picked me up from the airport and took care of everything I needed. Braden assisted as well, both these guys are great. Despite some issues they stuck with me and got through it all, I’m back in my state enjoying my car.