Sephora

As someone whose obsession with makeup knows no bounds, I have hit (nearly) every Sephora in the Twin Cities at some point in time. All are pretty good, but this Sephora in the Southdale Mall is my absolute favorite location.
All the employees and makeup artists I’ve interacted with here have been amazing to work with. From simple purchases and returns, to asking a million skincare questions, or getting a smoky eye demo– they’re all amazing and willing to go the extra mile.
One shining example sticks out– I went to get a new eyebrow product– and was helped by three different people pick out the right shade, the right product, and helped me apply it to see how it wore, gave me samples, and sent me on my way to find which worked best for me. That is awesome customer service. So of course when I was ready to make a purchase, I made sure to come back to this location. Rockstars, they are.

I went to Sephora with a friend of mine — she was looking for the perfect lipstick for her wedding day — Elyse help us out find the best make up, neither one of us knows a lot about make up so she walked us through different items that would be good for our faces — explained why you use both and showed us how to do it, she was not pushy at all. I would highly recommend heading there some time if you are new and exploring make up — ask lots of questions since they have great answers

I forget how cool Sephora can really be sometimes, glad that I recently stopped in here.
I tend to purchase the majority of my skincare online, and the little makeup I do wear I may purchase it in a department store. However I just felt like going in to Sephora on a mall visit one day, and asked for some assistance with purchasing a new powder.
I forgot who had assisted me now, but she was so attentive to my needs and friendly. It was pretty cool, she used a small handheld electronic device to perfectly match my face skin tone with the EXACT powder that I should be using. (So cool!)
Not only was the help attentive and friendly, but she was very educated about all the product lines! I was impressed!
She also helped me with picking out a new fragrance — — again, keeping to the types of fragrances that I gravitate towards.
Then when I was ringing out, the cashier had advised me because I was a member of their «Beauty Insider program» that I was eligible for a birthday gift too — since it was my birthday month. TWO NARS Lipshades… wow!
I’ll definitely keep this Sephora more in mind next time I need to purchase makeup.

«Am I being punished? «
This is a sentence I uttered while being dragged to the Sephora at Southdale Mall.
Honestly, you probably shouldn’t read this review, because I know absolutely NOTHING about cosmetics. I’m still not sure what mascara is. Is it the blue stuff on the eyelids? Or is it the black pencil thing around the eye? Wait, that’s called eyeliner, right? Um, what’s eye shadow then? Holy crap, what group of people made all of this stuff up? #illuminati #neverknow
I bet that if Sephora manifested itself into a physical person, my girlfriend would consider leaving me. She loves makeup THAT much for some odd reason, and I don’t like it at all. I believe that «real hair and real eyes get real guys.» (Shout-​out to Common.)
But I digress…
The store is filled with almost every product imaginable (I think), and there are a bevy of staff members ready to explain and sell. While waiting for my girlfriend to purchase her products, I asked a flurry of questions to nearby and friendly employee. She thoroughly answered all of them with a smile; however, I obviously don’t remember much. (Perhaps, I should have brought a pen and pad.) For a store that primarily caters to female customers, I felt very welcomed.
If I ever decide to buy makeup for my girlfriend, I will definitely consider Sephora. Although, I’m pretty sure she would be disappointed with my gift.