Avalon Day Spa & Salon

Disaster, stay away from this place at all costs. I’ve had my hair colored/​bleached for years and this is the first time that I’ve had my scalp blistered. The stylist was so reckless that she even managed to bleach and destroy the dress I was wearing. These were all a first for me! The manager and owner would not return phone calls regarding my dress being damaged. I went to the location and the poor receptionist had to deal with me because the manager would not come out of hiding and the stylist pretended she was busy. After two weeks the owner finally called me and did everything short of blaming me. He told me that I was told to «change my dress prior to the service», which was a complete lie. Who changes their clothes at a salon! He asked if I’ve ever had my hair bleached and I told him that I have been bleached for half my life. The service is horrific, the owner is rude and after multiple pointless trips, the owner finally decided to give me a portion of what it costs to replace my dress. Do not go to this place!!!

Went for my first massage today. I was greeted with a smile and treated like a VIP as soon as I walked in. The staff were courteous and pleasant. My masseuse was professional and listened to my needs. I definitely recommend Avalon!

RUN… as fast as you can from this place. I was referred to this place from a girl that did my nails. I live half the year in McAllen and half the year in Miami, Florida. My hair stylist was Corina. Let me get straight to the point. She NEVER went over prices. I told her I wanted to keep my blonde hair but have it blend a little bit. I havent been a dark brown in over 10 years. So she keeps telling me that I need to do the «cap» and that it blends more and I get more out of my money. First of all, using the «cap» is OLD SCHOOL. People dont use that anymore. So I told her I would try it because she said it would not hurt. Um, NO. So it comes out and my hair is like an ash medium brown color. HORRIBLE! So she says I will fix it. She says I will put the «cap» back on and fix it. I said «no»! I will not go through that again. I told her to use the «foil» to add highlights. So here I am again going through this. When in the first place she should have done «low and highlights’ in foil. My appointment was at 1pm and I didn’t get done until 5:35pm. So she begins to tell me how I need some treatment for my hair to close the pores in my hair. (what pores?) so when she is finally done I go to check out and my bill is close to $ 300. she charged me $ 100 for the «cap» and $ 80 for foil highlights. The treatment for my hair was around $ 40 and the haircut $ 45. I paid and left a $ 40 tip. I realized a couple minutes later I needed to say something. I complained because if this lady knew what she was doing then she wouldn’t have had to correct my hair and charge me $ 80 instead of using this stupid «cap» on my hair. When I confronted Corina I said that even in Miami I do not get charged this much for hair. She said that she has to charge per tone on my hair and this is not Miami, this is McAllen. I will never ever return to this place again. It was an awful experience and I still hate my hair.

Soon as I walked in, it was lovely till I came face to face with rude employees. Ignoring that I tried to still have a good experience and waited for my wax appointment. I was greeted by the women who would be doing my full Brazilian front to back and she seemed very nice. I was told to do the back it would be an extra $ 5 and I agreed. After she finished I went about my day only to find out in the evening that she not only left stay hairs but left large patches of hair on the front and also the back that I paid extra for and was still there. I was very upset and regret ever going and I will not be back

I came for a cut hair and I love it ! Ask for Tommy and Sandy ! Great service, very proffesional ! I’ll be back for sure !

I came to Avalon to get waxed and my hair done.
First of all, the waxing service was extremely amazing. Maria was exceptionally professional. She knows how to wax, she knows! Maria, you made my skin look gorgeous. I’m definitely coming back, because I loved the results.
Second, I got my hair done by Corina. I was speechless by how she made my hair look. I walked in with curly, all-​over-​the-​place hair and I left Avalon with silky, straight, shiny, and healthy hair. Corina knows how to do her job. She knows how to work your hair to the max. I’m definitely coming back, because my hair looks stunning.
Interesting thing, this review is from a guy that is really hard to impress. But Avalon surpassed my expectations and I definitely recommend it.
You think Avalon it’s pricey? For exceptional services, that should not be an excuse to complain about the prices.

I came for an eyebrow waxing and shaping and I absolutely loved it! Maria did my eyebrows and she transformed my brows into a very nice shape and it completely changed my look, I feel. She knew how to shape them to my face and did not make them thin (which I LOVE) and arched them just enough to frame my face better. My brows look so nice and clean; I am very happy with the results. Maria was also very fast and she is so nice and pretty! I will definitely be coming back.

Was really excited to go… and came home really disappointed. Had a gift certificate for a massage, Mani & pedi. Massage felt great but she went over the allotted time and charged me without even asking. However, the Mani/​pedi was a comple
te offensive ridiculous mess!! I chose a blue shellac n the girl kept looking at me like & asking if I wanted another color. I wanted blue to support Autism awareness month n had to somehow justify to her my color choice. Even after I told her my son was autistic she insisted I reconsider. I didn’t. She talked about how autism was genetic & I kept telling her no one in my family has it… on and on talking she left my nails w lumps of polish. She wanted me to come back the next day to fix it because her next appointment was there! Really drive another 55+ miles to be offended NO THANKS! Not a day of relaxing or being pampered… never again!

Before I leave the valley, I have to review Avalon. I can only comment on the waxing services here. I’ve been to waxing places in Brownsville, McAllen, LA and sf Bay Area and the best waxes I’ve had have been at Avalon with Maria. She is so sweet, friendly and really super fast which, after cleanliness, is the number one most important thing for me. The one downside is that the waxing services here are more expensive than other areas of the country. I’d rather pay more for better services especially when it comes to waxing, but I’ve noticed this in general about waxing in Mcallen/​Brownsville so it wasn’t really a big deal when I was living here.

Came here for a massage, because I received a gift card. I’ll definitely be visiting again. I was left feeling so relaxed. Much needed after a stressful semester. :)

Cindy has opened her own super cute spa called Mam Beau! It’s on 8^th St, near Pecan. It opened last week — I’m reviewing it separately.

This place is AWFUL. Do not waste your money. Management is rude and unknowlegeable about hair. I’ve given them so many chances. I’ve loyally purchased products for years but I will not anymore. After having a hair disaster near lawsuit, they refunded about ²⁄₃ of the 350 bill, AFTER they «fixed» their unfixeable mistake. They threw in a diff stylist in the end to take over, but her feelings clearly were hurt probably bc she didn’t get much profit out of it. When I returned a year later to give the gal the shot she deserved by picking her as my stylist to begin with, for highlights, giving her much virgin hair to work with, and she would obviously be getting payed and a clean start, not someone elses mistake, she waited till I arrived to my appointment to tell me that she would not feel comfortable doing it bc of what happened a year ago and how she had to fix someone elses mistake and that she nearly lost her job with the possible lawsuit that was someone elses mistake. OK, she could have called me! –poor business move on her end.
Management is the reason I will not return bc even tho she claims its management that was hard on her, she represents the salon and if she doesn’t want the high end amount they charge, in her pocket (for the mediocre work), then clearly she took the whole ordeal as personal, and did not hold management responsible. I was going to settle for her since at least I’ve seen her work and I now live practically down the street from this Avalon salon, but I would definitely not deal here anymore, even with a different stylist bc this salon in awful, as I’ve stated already and it is not worth the risk of a different stylist screwing up. I gave her another shot bc she had to clean up someone elses mess last time, and even tho it was still awful and orange, i figured maybe shed do a good job with new growth. I am always in San Antonio for meetings, so it makes more sense to have better products from there used on my hair (Kerastase), and much better prices for better work! I usually don’t even need an appintment! If you’re picky about your hair, I’m sorry but you’ll be disappointed with this salon if you have to be damn near lawsuit to get almost a complete refund.
There is a sign that reads, «NO refunds on hair services.» That should tell you enough. Don’t buy their salesman pitch of «oh, we’ll get it right and m ake you happy. you aren’t done until you are happy, and I am happy.» That’s a crock of sh*t, don’t beleieve it, bc when they screw it up and can’t fix it, you will have to sue them for a refund and will be stuck with permanently over processed orange hair when you wanted beautiful beige highlights. I will continue to get hair done in San Antonio. No one does hair well in the Valley, except for 3 stylists. In the WHOLE valley! So if you’re looking (i couldnt get an appt in time, sometimes need 2 be done weeks in advance around here) go to Harlingen Mall at JcPenny with Venessa (master stylist-​has short blonde hair), Silvia at Modern Images (awesome! also in Harlingen), or Joaquin at Dillards Salon in McAllen, tx. Goood luck

I would strongly advise against getting any color or highlights done at this salon by one of the men. He completely ruined my hair. He over processed it and was rude. To this day, I am suffering from hair loss and extreme damage. I should have sued the hell out of that place.

I have attended this salon twice. I would say it is average. An average salon is fine unless the salon thinks of itself as the top of the line and charges as if it is the top of the line. I have gotten good color and ok cuts here, and one ok brow waxing and one good one. Both the brow waxings were overpriced.
The problem is that they are not as professional as they could be or claim to be. I had to tell the person cutting my hair that she needed to use razor scissors to cut my hair. I am not a professional stylist, this is just something I have learned from too many bad haircuts. I should be able to tell my stylist what look I want but not have to tell them what technique they should use. The weird thing is that the first time I had my hair cut the stylist told me she usually asks people if they want the razor scissors. This is weird, why should the customer make that decision? You should know the look the customer wants and how to get it.
Also, usually when I go to the salon, I like the chance to be able to chat and not to have to listen to another person complain about her life and job, but that was my experience. Also, I complained that I was dissatisfied with my brow wax but I didn’t want it redone because that always worries me (that they will take too much off), but I wasn’t offered a discount or anything. That’s frustrating when the wax costs $ 20.
Many of the good people who worked here left (at least three stylists in the last year or two). I am going to check them out soon.

I came here for a pedicure during the last month of my pregnancy… getting my feet into the pedicure station was treacherous-​you have to climb onto a bench then scoot yourself into the right place! My pedicurist was nice and polite, but the job was not so great. It’s all a bunch of show and no results… champagne and rose petals were put into the water and I still got out of there with rough heels. I will never come here again.

It’s ok but I always have to wait a long time and pay a lot more than at other places. It is pretty inside but lately seems to be declining in quality.

I went to see Linda for a hair cut on the recommendation of a co-​worker — and she did a great job. My cut is fantastic, and she was very nice. She was running late so styled/​straightened my hair without charging for the extra service. She also told me if I needed bangs trimmed or anything, she’d do it at no cost.
She didn’t try to sell me anything additional — which I love. She was VERY talky, though, so her personally 4. It was worth it for the great cut, but if you prefer not to tell your life story while getting your hair done, you may want to see someone else.
Everyone I saw getting their hair done there had great cuts, so I feel confident in saying this is a salon I can recommend!