bought a groupon for service. they came in mis-read the readings shut the system down, then said it would be 4200.00 to fix. I called another company for a second opinion. They fix the furnace for 112.00. This company is not the most honest, call someone else.
Summer I.
Évaluation du lieu : 5 Oklahoma City, OK
My current dealing with this company 2 times had been a breath of fresh air in comparison to the other several HVAC companies I’ve dealt with in last couple of years(I have an older unit). They call you back immediately for an appt or questions., they send you an email prior to techs arrival with a photo of tech and info on him so you feel more comfortable., they send an email with an estimate before they work on your unit after diagnosis for you to approve, they then send me a invoice to my email and also a customer satisfaction survey. Not to mention the very first time I’ve had a tech fix the real issue on my unit and explain the problems in terms I can understand. I love that everything is documented via email and they are very professional all the way around. I wish I had found them sooner. I could have saved money and many headaches.
Courtney S.
Évaluation du lieu : 4 Nichols Hills, OK
Mike(the owner) came to do some repairs that we found during the home inspection prior to us buying our house. He was incredibly personable, very professional and very good at his job. He was honest with us, and tried to save us money whenever possible. We signed up for their biannual service plan which cost ~$ 159/unit. For that amount, we get spring and fall tune ups and 10% off any future repairs that we may need as long as we maintaing a subscription to the service agreement. Mike answered all of our questions and was incredibly patient with me(as I know very little about HVAC systems). I have confidence that we’ll have a good experience with HVAC Solutions in the future.