I love Michael’s, but not so much their employees. Earlier this morning, I placed to call to see if an item was in stock. It was a Heidi Swapp memory planner. I had stopped in last Friday to do a little shopping and I noticed them. I decided to wait for the next week’s 20% coupon to come out since the item was also 30% off. When I called to hold the item, the employee wasn’t aware that they carried the item in question. She placed me on hold to check… less than 10 mins later, she came back with the response«we don’t carry an item like that.» Seriously? So after work, I decided to stop by. Sure enough, it was on the end cap where it a last week. I went up to the register to pay and the cashier asked me if I found everything ok. My response was oh I found what I was looking for just fine, but when I called earlier to make sure you had this item an employee apparently couldn’t find it.
Tina S.
Évaluation du lieu : 4 Red Bud, IL
I always find that I need an associate to help me find what I need. Lucky I can always find an associate. Michaels also ALWAYS has coupons that you can get online. This time the checker let me use my 40% off of one item and then the 15% off the total. This made the trip worth my drive.
Emily H.
Évaluation du lieu : 5 Southaven, MS
I may be biased because I love crafting but Michaels is as good as it gets for sales on craft items. Being a college student I never am able to use my coupons I get for the next week. But I am always satisfied with their sales and all the products and little nick nacks they have! ALWAYS remember to look in the 1 dollar section, you can usually find the best cute thing you never even knew you wanted!
Mike P.
Évaluation du lieu : 1 Edwardsville, IL
Rude cashiers and staff. Never met employees that act as if they hate their job so much. Cashiers should not make snarky remarks to customers just because they are unhappy at their jobs. Poor, poor service!
M J.
Évaluation du lieu : 4 Edwardsville, IL
great selection, great employees-very helpful with my crapbooking and beading needs(they even offered to help plan a scrapbooking birthday party for my young daughter, which we couldn’t do. But what a great idea for someone). Those classes to learn scrapbooking are also great.
John H.
Évaluation du lieu : 2 Saint Louis, MO
I’ve used this Michael’s for two recent custom framing orders, lured in by the«50% off» special that brings the price down within a reasonable range. I don’t know about you, but when I bring in an item to frame, I like some help selecting the size, texture, and color combinations of frame and matte materials. At the framing counter, sometimes you’ll get good input, and sometimes you won’t. The first time, I received a bored stare and the rhetorical question, «You really don’t know what you want, do you?» The second time, I was given plenty of suggestions, and time to make a decision. Unfortunately(or was it good fortune?), at pick up, the matte color was not the one I had chosen. However, it looked pretty good, so I skipped an argument, and took it home anyway!