7-Eleven

Came to fill up my gas tank, frustrating thou when pump will not pump out gas. Note this continues, so I go to another pump, again same thing happens. A nice gentlemen customer came over to assist me, not the employee and still couldn’t get pump to work.
I finally went inside, the young male clerk was on his cell didn’t look up to see me. When I told him what happened, he said Oh all the premium is having technical issues. So I went out and used mid level gas and again has issues and continued to look at his cell!
I finally changed pumps again and figured out only unleaded pumps work.
Note to employees and businesses!
If there’s issues with pumps they should have signs out for customers to know! Very unprofessional !

This is a very busy 7-​Eleven given it’s on the corner of Jamacha and Chase with Chase leading into large neighborhoods. It has all the bells and whistles from a large coffee island, a Red Box out in front, a Citibank ATM, which is coop with Credit Unions by the way, and the good all reliable Slurpee machine.
I came in needing to use the said ATM, to pick up the Jalapeño Cheetos, and run my Lotto Ticket through. The ATM was a little finicky at first, in that I had to run the card through several times before it read it. However, once it did read it, the system worked well, and I received my cash rather quickly. There was a reason I could not find the Jalapeño Cheetos, it was because they did not carry any or were out. That was a bummer.
The girl at the counter was friendly enough. She did not speak much, but she did help me look for the Cheetos when I inquired about them. Apparently, they were out. The Agony! That being said, my small road trip to Alpine was Cheetosless…

I just called this place to ask if they fill propane gas tanks at this location and the lady that answered the phone hung up the phone.

I drive by this store at least twice a day, and have been patronizing them up until now. I just can’t take the rude attitude of many of the workers there. Particularly the young Chaldean girls who tend to work the mornings. A «hello», or a «thank you» would be a standard reply to someone who addresses you. The store is clean and well stocked, but I’m pretty certain ⁷⁄₁₁ corporate folks make sure that’s the case. The franchise owner at this location obviously thinks he/​she can do as they please with regard to customer service. Fix the attitude. There are plenty of 7/11’s in the area that will be getting my business.

OMG! How sad. They have been there for over ten years and they have no clue. When I stop there for gas I cannot go and shop inside because things that are on sale aren’t clearly marked. Also I have been asking them to have diet Dr. Pepper on tap and they refuse even though they do have both diet pepsi and diet coke.
Today was the last straw I went in there and diet Dr. Pepper was all sold out and the Monster was supposed to be on sale but no price was there. BOOO! So Sad!

When i walked in this morning their was a slight waiting period until the clerk decided to approach the counter to assist me — no simple hello or good morning not one word what so ever — parting comments didn’t exist –customer service was very unwelcoming /​unpleasant experience — no respect —