Anthony M Garofalo, Pd

Worse dentist office ever! DO NOT COME HERE! From staff to dentist just everybody is horrible disgusting and unprofessional. they’re also committing fraud and don’t give 2 craps about their patients. They did my root canal in my back tooth and its huge and bulky went to another dentist whom I absolutely loved and was told she wasn’t happy with what was done in my mouth. It was placed incorrectly and she said that dentist should’ve never placed it in my mouth and he knew that. I now have an infection close to my nerve meaning I might have to get my whole actual tooth pulled. Mind you, I’ve never had any teeth pulled I have pearly whites and health is decent. This is all due to an idiot person who calls himself a Dr. Seriously don’t come here… I came here as a kid with no choice to switch. Stay away horrible horrible people!

Dr Garofalo is an amazing dentist, very professional, friendly and explained everything so as to know what exactly was going on and needed to be done. Office is clean and front staff was pretty friendly. The techs who took the x-​rays were excellent, but the dentist assistance left much to be desired, she was rude and very curt. Hopefully will not have to deal with her much in the future.

This is the best dentist office to go to! Every single staff member are very nice and they help you with everything. They’re service is FANTASTIC!!! They make sure that your teeth are always in that BEST condiotion. If you’re looking for a dentist around the town GO TO Horizon Dental! :)

I’m pretty upset with this place, my wife was assigned this dentist based on our address. Anthem told her there was no way to change and because of the need to get an abscessed tooth looked at as an urgent matter she made an appointment for the next day (thus 2 stars).
That’s where the allure of this place flew away.
She went in and was originally told her co-​pay was $ 20 but when she arrived they said because it’s an urgent matter they are charging her at that rate ($ 40).
She had X-​rays and a full diagnosis done advising she needs a root canal and post and crown. They went on to state that the pain she must be in must be quite bad. They quoted her $ 1800 for the work (with insurance). I had the same thing done 4 years ago and it was 900 with different insurance so we figured that was the difference .
After the diagnosis they advised her that she needed an appointment but couldn’t see her for 10 days…
She said she would talk to me and call them tomorrow to schedule.
Now if your a dentist you better be providing your clients with a price breakdown outlining what was found with a chart indicating the location and a price breakdown showing the full cost of repair with your insurance coverage. You have a billing specialist go over all this and have the patient sign before they walk out with a copy. You can guess what wasn’t given to my wife… That’s right nothing but a receipt and a prescription for a generic Tylenol with codeine.
After discussing with me she called the next day to find out the next available appoint meant was 20 days away! She was very upset and still in a lot of pain (since the pain killers didn’t cover the swelling).
I decided to take a gamble and on a recommendation go to another Dentist. We called them on Sunday night and Monday at 12:30 they had her an appointment for relief. They asked if they could get a copy of the X-​rays and her diagnosis from the last dentist. The new office tried to obtain but was asked to have the patient call.
She called and was told they are closed Mondays (yet the answered the phone!?) was told they can’t transmit the documents until Tuesday. She also asked when the next avail appointment was fir curiosity, it was now 30 days away. The gal explained they have a Dr come in a few times a month for this kind of work. (What?! If that’s true why not have a referral to an emergency service???)
I was steaming mad so I drove by. They had a tacky hand written sign on the door stating they were closed. (See picture).
I knocked and of course no one came. Also in the window next to the door an operating hours stated they are open 7am — 4pm.
I want to exclaim how unprofessional this is. If your open to make appointments you could provide some assistance to my wife who was in need of an emergency… I have already advised Anthem of the issue and they are going to be following up with this office. I’ll make sure you have your Anthem service pulled for this kind of crap.
Edit: Not sure if it’s related to this review but while my wife was at the new DDS they faxed over her X-​rays… Still not happy.

The building isn’t too pretty, but it’s close to me and they take my insurance so I go there. I have had a TON of services there including cleaning, fillings, ZOOM whitning, root canals, extractions, and even veneers. The back parts of the office where they do the more techinical and invasive work is much better looking than the front areas. The staff has always been very frinedly, except one guy who did my cleaning, but everyone has a bad day, I guess. Overall, they’re fairly decent. I’m sure you can find a prettier place to go, but all of my dental work has been just fine and I have no complaints as far as that goes.

I have been going to Horizon Dental for 4 years because they are one of the few providers that accept my insurance in East County. Right off the bat I noticed that the office in general is crummy looking. I managed to get a dental assistant to tell me I should see Dr Fremo in the back because he is the best dentist there. Dr. Fremo is a wonderful dentist and him and his assistant are both very friendly and comforting. I have had no major issues with any of his work.
I also had three root canals done by Dr Gong, although they seemed successful at the time and she was friendly, I recently discovered that ALL three root canals healed improperly and have to be re-​done by a specialist which my insurance will not cover. I have had two prior root canals several years earlier that are still looking fine yet all my root canals done there are bad, I can only some that up to them doing a crappy job or using cheap supplies.
To sum it all up, if you have a choice, DO NOT go to Horizon Dental, they will probably ruin your teeth, but if you do, see Dr Fremo.