Big Lots

Cashiers are terrible, not terrific. Some non food items such as kids furniture, we need to be careful and inspecting carefully before we regret buy them. Even more regret since their customer service was not properly trained to behaving well to unsatisfied customers.

I really like coming to this store, they have great stuff at very reasonable prices. The staff are nice and helpful; however, my favorite staff member is Jim at the furniture department. Jim is always nice and he always have a very good attitude. Yes, the store can be messy sometimes, but the place gets very busy too.

The folks in this store are just great. Great customer service. I recently made a purchase and found out that there was a broken peice. I brought it back and without hesitation it was replaced. Jim is a hard worker and very friendly. I’ll be back

Ughhh I had to go to this location recently and it was DISGUSTING. I don’t understand why a store would accept its employees not taking care of their products or floors. I’ve been to a lot of big lots aka pic and saves in my life (including up and down the west coast) and this by far is the worst location I’ve been to.
I’ll continue going to lake Murray instead

I’ve been a Big Lots shopper since before it was Big Lots, when it was known as Pic-​n-​Sav. As of Christmas day 2014, I’m done, Pissed and done!
Bought gift bags for wine bottles. The should be strong enough to hold soaps, body brushes, stationary and the like, right? They worked around the house, until I touched the front door to leave. The bags split, the handles stayed in my grasp as the bags hit the tile. The gifts were all over the floor. Soaps now had dented corners, and scuffed paper. The wood on bath brush now had a mark. Stationary boxes scratched.
Now the fancy gifts I bought were ruined! And looked like I bought them From Big Lots. (keep that thought).
The bags were over 25 cents a piece in a multi-​pack of crap. All sides of the bargaining table made money, except for us shoppers! AND I’m 90% sure the supplier KNEW and OLD BL what was wrong with the bags and Big Lots said, «Hhmmm that’s OK…»
But now I had to scoop the gifts off the floor, getting glitter on my black pants and had to re-​sort the gifts. I thought about re-​adjusting the labels to hide the damage, but then decided to let everyone know… let big lots wear their own egg on their face — hahaha Big Lots!
But my JOB — Labor is not finished yet! I had to dig around to find the glue, consume my glue (now I’ve paid for the bags, drove them home in my car, used my time and labor AND my GLUE… but were not done yet…) I was nervous abut getting it on my sweater, clothes AND I had to wait for the glue to dry. EGadddzzz, this sux!
So that was the last time I will ever shop at Big Lots, ever!
The «q.tips» I buy there where only one side is fluffy, and some sides are dirty… why am I treating myself so poorly with their REJECT GOODS. Not ever again. They charge more than the real, great item (Q-​tips) so why shop here? and buy bags with failed glue, and flat & dirty q-​tips while paying for brand name prices but getting dirty, broken crap?!
Or the bobby pins that are half gauge, so as you slide them into you hair they twist and stop sliding. Am I really saving money while risking my teeth b/​c I have to ‘open’ them twice as many times, or use flat & dirty
, or gift bags that the glue fails as you are walking out to the party?!!
Or the socks that are too short, make sweaty feet that stink up your dress shoes?!
2 years ago they raised their food prices on juice, cereal, and other items I used to buy there. Why do any of us shop there?
Why allow Big Lots to sell goods that are not accepted in other countries b/​c they are not flame retardant. Instead the crappy Big Lots will buy them after the vendor sews a non-​conformance tag and again both sides continue to make money (if we buy) on sub-​standard items, made in the US and rejected for export. WHAT A JOKE!
I’ve seen the same with US food manufactures not following requirements on their export foods, and instead of those fools having to learn by taking a loss, they print a little sticker on their in-​house printer, slap it on the food and see it to those of us who (used to) try and catch a deal a Big Lots.
I’m absolutely done with these B.L. and their vendors making money on GARBAGE THAT SHOULD HAVE BEEN THROWN AWAY. * * * or sold for 10 cents not dollars and dollars on 4-​packs of crap THAT IS STILL CRAP!
Walk away people. You’ll get more from your buck spent at Dollar Tree and receive better quality goods, not rejected crap.
Based on the prices on items of CRAP, their price is High-​End ! for broken dirty crap.

The store is very disorganized. While checking out, it took almost a minute for the cashier to turn around from her conversation to ring us up. She didn’t even greet us, and didn’t look up or over at us while she continued her conversation. When we asked for a receipt, she rudely told us if we waited for her to close the register it would print. I would suggest taking your business elsewhere.

Found out that a part was the wrong one when we opened our purchase, called the store and were taken care of immediately, without questions, or even remembering to bring our receipt with us. Customer service is awesome here!

I know, I know. I shouldn’t expect much from a Big Lots… however, compared to the Lake Murray location, this one seems much more cluttered, disorganized and filthy overall.
I’m usually on a mission to get a few things here, especially when they have the 20% off Friends & Family discount:
— Storage carts with drawers or storage containers
— Toothbrushes
— Venus razors and shaving cream
Be VERY cautious about the food items! Especially grains, crackers and cereals… the crackers had bugs and the cereal outdated. Eww never again!
I hope they’ll improve their quality control procedures and screen products better.

This big lots has really nice staff. I recently purchased a mattress they were soo patient with me. I couldn’t make up my mind. The guys help load the stuff, fab.

I came to the Big Lots in search of some storage containers. Prior to entering the store I tried several shopping carts, all of them sticky or with busted wheels. As I walked through the store there was a customer taking a product from one shelf and haphazardly moving it to another shelf. An associate offered assistance but the person continued talking to themselves. On that note, the staff I encountered were great. The checker was efficient and when I needed to return something later the customer service desk was helpful and friendly.

This is by far the nastiest big lots their is is clutter with crap and crackheads! The people that work here are rude, there is always boxes in the isles from
Inventory they haven’t or never put away, be warned if u come here bring some on or equip itself with a beacon if shit falls on you, hopefully ur homie can find u and get u out!

Very disorganized, messy store. I’ve never seen a Big Lots so disorderly. Things falling off shelves, shoved in crannies. I frequent this location as they usually have energy drinks for my husband for .25 to .75 each — much better than $ 4/​pop. Today they didn’t have much selection, but they normally will have the BooKoos or Monsters.
My biggest peeve with this location — they charge to use shopping carts! They’re all locked together. Remember to bring a quarter if you plan on buying something large or bulky! (I want to go down with a couple bucks in quarters and unlock them all and leave them around the lot just for the fun of it!
Update! Some vandals have been trashing the cart system. Most of the carts are busted and therefore it’s quite easy to grab one without having a quarter. Naughty, naughty!