Bright Now! Dental

I usually hate coming to dentist appointments but this time it was different. Bright Now has some of the best customer service individuals working for them. As soon as I walked in the room I was greeted with a welcome. At the moment the staff was really busy but they still took the time to acknowledge me, and to me that’s really important because it shows that they care about their patients. Jessica and Gilbert where in the front desk and they treated me like I was a family member. They really made me feel welcomed and I felt like I was at home. Jessica was
very knowledgable of her job duties and made my dental experience an ease.
This time I had a cleaning services done on my teeth. Karina took my X-​rays and she was very nice. The doctor and the hygienist where very professional and they where able to explain the full process. They where very fast but at the same time quality work was done.
If you are looking for a a place to get some service done on your teeth, BRIGHT NOW is the place to come. They are fast, professional, quality work Is done, and most important they treat you like a family member.

I liked the staff very much but due to the unprofessionalism of your Dental Hygienist, she was nothing more than a salesperson and must be working on commission only. I get my teeth cleaned every 3 months. When I told the hygienist I was only here for a general cleaning, she became very rude. She left the room without saying anything and left me sitting in the chair for 20 mins. When she came back she never said a word to me and finished up my cleaning. With this said, I will not be transferring my Dental insurance over to Bright Now Dental. They surely do not deserve my business.. ..

I’m not sure why they said I had 4 cavities. I went to another dentist and I had 1. It’s messed up they would drill in my mouth to make extra money. I recommend a different dentist

I came from Hemet and had the best Dentist there, since I moved back to San Diego I have jump from dentist to dentist until I found Dr. Pham at Bright Now Dental. I went in yesterday and needed a root canal done, I have never had one before so I didn’t know what to expect. It was so easy that I didn’t know what all the fuss was about until I U Tubed root canal procedures and the way I saw those dentist treat their patients was unbelievable. Dr. Pham was so gentle and explained everything to me that I am recommending Dr. Pham to all my clients. I also want to mention the staff from Kathy the front office manager to all the other ladies in the office YOU are amazing. No one wants to go to the dentist, but you made my experience wonderful. Thank you Dr. Pham, thank you ladies!!!

I have not been to the dentist in approximately 5 years, I kept putting it off even with a broken tooth, I have just been using the temporary filling stuff due to bad experiences at dental offices growing up. Today I cracked another tooth while eating a chip, I needed to go to the dentist due to a little discomfort so I called right now to see what they had available, they were able to squeeze me in for an appointment same day. The only thing that was kind of a pain in the butt is I made sure when booking the appointment that they were listed as my home dentis at which the girl on the phone said they were and when I got to the office I was told that they were not my home office so I had to call my insurance company and after about 10 minutes found out that they were indeed my home office so the lack of communication was a little irritating. The dental hygienist was super friendly, the doctor was kind of quiet but answered all my questions, my biggest rave about this place is Kathy she is amazing she took time and answered all my questions and made sure to find a plan that works for me and my budget. I’m not looking forward to starting all the dental work that is needed but I know it needs to be done and I know I’m in good hands. I just wish that we five years before going to the dentist.

My son was leaving for college and he needed to be seen before he left for cleaning and check up. He was told he needed a feeling and had mild gingivitis on a couple teeth. I had already told them I just wanted his teeth cleaned and if he needed fillings it needed to be done before he left. When he scheduled the appointment he was under impression he was getting his teeth cleaned and one feeling. They called him and told him he had to have a gingivitis cleaning. He told him he didn’t want that he just wanted a cleaning. Mind you he has not complained about his teeth, no gum issues no blood no swelling no pain etc. these are symptoms you have when you have gingivitis. They told him they could not do that, that he had to have this type of cleaning. And they never did his feeling. They said that dr. Was not in that day. And charged him $ 132.00! He was so mad but felt embarrassed to say anything. I have been to this several times and every time they try and sell you more services that are not necessary. I would never recommend this office to anyone!

Going to the dentist is never fun to begin with, but this place just left a bad taste in my mouth. I went in for two fillings. The male dentist was going back and forth between myself and another patient, not cool! I was left sitting by myself in total for over an hour! The worst part is that he asked me if he could «just pull my wisdom teeth out» since I was already numb. He asked not once, not twice, but three f**king times! Tooth extraction was never discussed nor was it the reason for my being there to begin with! It made the appointment extremely uncomfortable! I got the impression that he was just looking at those wisdoms as cash in his pocket!

Don’t waste your time going to this place. Especially children. Dr. Pham doesn’t even try to provide care to child patients. Automatically wants to refer them out. My daughter can’t be seen by a child specialist past the age of 8 and the receptionist says «unfortunately you’ll have to go somewhere else that can provide her care». WOW! My family will no longer go here.

It’s the dentist, so really, how fabulous can this get? Here’s the deal with the Rancho SD Bright Now Dental office: There’s plenty of parking. The lobby is nice and clean with the flatscreen TV always on. Front office staff are nice and laugh at my nervous jokes. The wait is never long and staff seem efficient. In regards to Xrays, the office seems to have updated equipment and I did not choke while taking the xray. Xray results pop up immediately on a screen next to you for them to review. The whole place seems very sanitary. Each patient gets their own «room» and dark «safety glasses» which are nice to block out the light in your face when the dentist is working on you. Each room also has a computer screen with your dental xrays on display. The office is always playing popular music in the background, so that’s a nice distraction. The dentist has a friendly/​professional demeanor. The dentist and his assistant do not chat with each other much or with the patient. They seem to be really good listeners and checked on me regularly to make sure I was «ok.» He gave me two shots of novacaine from the get-​go each time I go in for fillings. This is good since other dentists only give one shot and I am in so much pain they end up giving me another shot anyway. I have terrible TMJ and I make sure to remind him each time I go in. He always seems focused and works efficiently so that I do not have to have my mouth open forever. I really appreciate this.
My husband had several fillings done, an extraction and bridge done and other procedures done by this dentist. He had a lot more extensive work that needed to be done than I did and one day, he felt comfortable enough to stay for the majority of the office’s work hours to get the dental work done. All of the work we have had done by this dentist is quality work and my mouth and my husband’s mouth feel healthy and wonderful. We also had deep cleanings done here, which had great results for both of us. The hygeniest who did the deep cleanings also works diligently, is friendly and pretty conversational.
This office is not «little-​kid friendly» and they know this, so they did refer my daughter to a specialized dentist who works with kids.

So far so good, just had initial consult and X-​rays since getting my new insurance. Has been atleast 8 years since I last visited a dentist.
However I am very impressed with the kindness of the staff. «Is there anything else or any questions I can answer that I haven’t already?» All the staff gave me a very good first impression.

My last 3 month visit was good overall. The dental hygentist, Letitia, was very professional in every way and my teeth looked and felt clean after my appointment. Most of the coffee stain on my old teeth has been removed until the next appointment. She even had recommendations to minimize the stain.

I want to preface this review by saying that I have a pretty terrible fear and mistrust of dentists. So when I when in last week for a cleaning I was pretty freaked out. It had been 15 years. (Yikes!) The office staff for the most part is great. The office manager, Kathlene, was so sweet and understanding. The hygienist, I dont remember her name, was also fantastic! The dentist, Dr. Pham, was business like but professional. Overall the visit for the cleaning went off fine and had I been basing my review on that alone, 5 stars.
Unfortunately, my review is based on today’s experience. When I had my cleaning Dr. Pham suggested I have my wisdom teeth removed. I had been putting it off so I went ahead and made the appointment. When I got there, I was pretty scared. The only other tooth extraction I had had was when I was a child and it left me traumatized. This time we were talking four teeth, two of which were impacted. I asked the receptionist if there were other options than the IV Sedation, which I had never had. Now I know I need it. This receptionist was a bit coarse. I think she was newer though, because Kathlene had to intervene. No worries. I like Kathlene. She could tell I was stressed so they had me speak with Dr. Tsetov, the oral surgeon. This is where it gets a bit hairy. I told him I wasn’t comfortable with the IV sedation. He was friendly but I felt it was a patronizing type of friendly. Ok. Whatever. No big. Except he told me he couldn’t do it anyway because my airway was too small. Alright then. Maybe trying to make me feel better. I can appreciate that, I guess. When time came for the procedure, I was given nitrous oxide. when he brought the needle to my mouth I started having a panic attack. At this point, he started to act like I was an inconvenience. He said something about not wanting sedation… but I can’t remember it all. Thank God for, Nurse Casey. She was a literal angel and held my hand and calmed me down. When I was finally able to try again, I don’t know if the nitrous worked. I don’t. Dr. Tsetov just kind of started without checking my sedation level and I was okay for the first few injections. By the 4^th or 5^th one I couldn’t take it anymore and I think this is MAYBE where the nitrous started working because I lost it and not really of my own volition. I’ve never freaked out so much. I wouldn’t open my mouth, started having tremors. I didn’t see Dr. Tsetov after that. Casey stayed with me and calmed me.
I’m aware that the anxiety part is my fault and I did let them know I was anxious. However, I feel that Dr. Tsetov was rushing and rushing. I understand that he has multiple patients and limited time, but being cold and hurrying with a high anxiety patient just isn’t the way to go. I’m sure he’s good at what he does. He has fabulous reviews on Unilocal!for his practice in Temecula. When people are rushed other things can get pushed to the side, so I hope that was the cause. Maybe its the setup, since he only comes once a month. There were like 4 other surgery patients there at the same time as me and he had to jump back and forth. (Something else I don’t really love. If you’re operating in me at all I want to be your number one concern. Sorry! Also, cross contamination concerns with that.)
Needless to say, I am still sporting all four on my wisdom teeth and a now sore jaw because I’m pretty sure I tensed up during the injections. IF I attempt this again, I’ll absolutely be sedating, but instead I will be visiting a dentist more experienced in high anxiety patients.
In short, great for simple things, cleanings and such. I’d stay away from here for surgery if you’re high anxiety about the dentist like I am.
Thank you to Nurse Casey for getting me through the limited amount of procedure I did do. She was flipping fantastic and she stuck up for me when the doctor was getting too hurried. I appreciate her more than I can say. Thank you to Kathlene for her understanding and helpfulness. She didn’t even charge me when we left and gave me a referral out along with my xrays.

Bright Now Dental’s «$ 29 Cleaning and Exam» is a bait-​and-​switch thing. They get you in the door, do the x-​rays, and most conveniently later on telling you that you need a $ 79 procedure (and after the other expenses you will be leaving spending $ 100) explaining that the «cleaning» is actually just a «polishing» which will push buildup back into your gums. Dr. Pham (I’m not sure that is his name) seemed to know what he is doing when he examined the x-​rays and probed around. I didn’t like that between the hygienist and the doctor coming into the room you just sat there staring at a wall for long periods of time. Bright Now comes off as the Walmartization of dental care, and I would much rather deal with a traditional dentist who hasn’t signed up for a franchise. The office was clean, equipment very high tech. But the bait-​and-​switch tactic, the high pressure upselling, the long waits between being seated in the chair, waiting for the hygienist to come in, and the long wait for the dentist to come in, and another long wait for the head receptionist to come in to do a sales pitch for all of the recommended work left a really bad impression on me. Well, at least for $ 10 bucks (for the x-​rays) I found out that my teeth are in relatively good shape.
To be straight on the arrow: what they call their «$ 29 Cleaning and Exam Special» ends in reality is being a $ 19 tooth brushing.

Best dentists office I’ve EVER been to or even heard about. So fast and efficient! I barely have any time in my schedule but were still able to accommodate me. The ladies at the front desk to the ladies that were helping the dentist were all so amazing and kind. The dentist was really nice too! I’ve been through my fair share of rude dentists. He made sure I was comfortable the whole time! Overall the BEST experience I’ve had at a dentists office. They made sure I knew exactly what was going in and did a breakthrough of the pricing so I could understand it as well. I would give them twelve stars if I could. I will absolutely recommend them to everyone I can!

I would just like to say that I have never before felt so comfortable, safe, listened to, and valued as a customer by a dental office in the entirety of my life! Bright Now Dental here in El Cajon, CA is the only dentist that I want to go to from now on! Everyone, from the receptionist, to the dental assistants and the dentist himself were wonderful! They were compassionate, caring, patient, and they really helped to put me at ease. I’m 31 years old, and just got home an hour ago from having eight extractions done in preparation for a full upper denture, and a lower partial denture.
The experience was going to be something out of a horror film in my mind, but everyone was so kind, and gentle, and I will highly recommend Bright Now Dental to anyone that needs dental work done in the future! If that wasn’t enough of a reason to like them, they also have really good prices. I got a very thorough set of x-​rays (18 images), an exam, and a total pricing consultation for $ 10!
They even worked with my mom and I to make it a little more affordable, so that I could get the work done that I have needed for several years, but just couldn’t afford, and had to deal with age discrimination over dentures at other places. They have their own financing, and they helped my mom to increase her care credit line to cover the cost. We have 18 months interest free to pay the balance, and I can hardly wait to see what a confident and beautiful new smile will do for me in the job market, and in my social life. Thanks Bright Now Dental!

I love this Dental office and all the staff there! I can’t say enough about their over all performance! I have Never received better service! ever !! and they are so very nice and go way beyond to make sure that you are happy with the service !! I have some problems with Dentist in the past and I have a fear for dentists which The wonderful staff at Bright now have put to rest. I actually look forward to going to see them. I feel so at home and very much cared for Thank you so very much Dr. Phan, Kathy, Julie, and the rest of the Bright Now Dental staff for making my dental experience a happy and Healthy one My smile and I love you !!. I rate them 10 stars!!!

HIGHLY RECOMMEND. Very clean, welcoming office and receptionist. The dentist was HONEST with his second opinion of our daughter, which is AMAZINGLY lacking in this profession lately! He only charged $ 10 for the second opinion. He was also very gentle with the handling of my daughter’s mouth. So many dentists are heavy handed. He didn’t hurt her jaw, nor did he cause her gums to bleed when using his examining tools. Thank you!

I love the dentist here. He has great bedside manner. The office staff is friendly. Clean office. Overall very professional experience. I went in for the first time for cleaning, x rays, cavities filled and a crown was also done. The dentist did a great job. I’m very happy w/​the end results. The price estimates I felt were reasonable. They do offer different financing options. My husband is also a patient here and received the same treatment. The only downfall would be wait time once you’re in the chair.

Clean, bright office. Affordable cleanings. If you can’t afford it with cash, they have newport dental to break payments up monthly with no interest for one yr. Cleaning and xrays less than $ 100. way less expensive than my last dentist. Cavities filled for under $ 200. Very friendly office.

Hello,
I wanted to write this review because I saw the ones below and I was confused. I had a great experience at this office. Maybe the people who reviewed before me did not have insurance?
Anyway — I got my teeth cleaned by the hygenist there — Lidia. She was amazing. Very gentle on my teeth but they came out so clean! I get routine cleanings every six months (regular cleanings covered by insurance). i decided to go to Bright Now Dental because they are close to my home and have Saturday Hours. i think this hygenist cleaned my teeth better than anyone else! I will for sure be going back.
In my personal opinion, I did not feel like anyone was trying to sell to me.