Chimney Sweeps, Inc

Scheduled inspection/​cleaning through Angie’s List for mid-​December 2015. Experienced hard, aggressive, scare tactics to give 50% that day of $ 3300 repair estimate for chase and shroud work. Checked form that fireplace firewall was «satisfactory». Got second opinion today by another company that is Chimney Safety Institute of America certified, (Chimney Sweeps, Inc. appears not to be!), and was shown photos of what he saw outside — nothing that needed replacement now (!) and addressed fireplace firewall cracks on floor and back panel — which I could see for myself — very obvious. Price for repair quoted under $ 500. BEWARE of Chimney Sweeps, Inc.!! Get other inspections!

on 12÷7÷15 they came to my home for chimney inspection and cleaning. No cleaning was necessary they said even though it had never been cleaned in 18 years that I know. However they found $ 3239 in repairs and said chase cover was leaking and when I said I would seek another estimate I was told by them they were the only company in the area that did these type of repairs. That was false and subsequent inspection, for another $ 100 fee, yielding only about $ 325 in repairs and without all the urgent stress. It even included fixing a seal on the fireplace whereas Chimney Sweeps, INC ‘s repair was all to Chase cover which is the highest point of roof and difficult for the home owner to inspect. I suggest you seek secondary estimates.

My experience with this company was less than satisfactory. A recommendation was made for a new chase cover stating in the inspection form that «chase cover closed in, no air flow as required by manufacturer. Should replace and properly size and space to prevent fire». Sounds pretty ominous. However, I am an architect and I am very familiar with building codes. I asked Julian of Chimney Sweeps to provide me with the relevant manufacturer and code information. Julian said he would send me the information. I received nothing. In the meantime, I did further checking on my own and found no requirement by the codes or the manufacturer to have a chase cover with air flow. In fact, the installation that Julian suggested would have allowed moisture, bugs, and vermin into the chimney chase! Personally, I believe the company was trying to sell me something that was not necessary. I’m just saying buyer beware.

Great company. Did a great job and cleaned up after. Would differently recommend to friends.

I think this is a good company… But, I think their prices are way over inflated… I have 2 chimneys that both needed new caps… The caps they used look to have cost about $ 100 bucks each for materials and maybe $ 50 bucks each for installation… I was charged $ 459.00 each… WOW is all I can say there…
Now for the Crown repair… Repair not replacement, not new construction, just to repair the existing crowns was $ 1478.00, for a grand total of $ 2432.74 completed in less than 3 hours.
To be generous I would say maybe $ 600.00 in materials. That means they charge around $ 305.00 an hour per person for labor…
I am in the wrong business… I did get a 10 year warranty on the Crown repairs.

Friendly, appreciates the customer and shows up wearing a top hat! :) Great customer service before, during and after with postcards and magnets. Highly recommend

Very prompt and professional service when they came out a few days ago. They know their trade and make sure you understand why certain repairs are needed. It is a family owned business which is great. Definitely worth giving them a call.

These guys are amazing and really know their stuff. I had them come and do an inspection and a cleaning. They found a pretty decent problem with my chimney — I had NO hood up top to keep rain, animals and other undesirables out. I actually had no idea.
They are so professional and really show the care in what they do. I felt great trust in them and now can enjoy my fireplace this ‘cold’ San Diego winter.

I had Chimney Sweeps out to inspect and clean the chimney of a house I moved into. I could ask for more they were fast, clean and did a great job!
They do repairs on the spot, they explained why something needed to be repaired so I understood! It’s a family owned business, supporting local businesses is a plus for me. I have had other companies in the past try to sell me all sorts of things that didn’t seem necessary, not chimney sweeps!

Really wasn’t expecting much from a Chimney Sweep. I mean, this is Southern CA. But then when Steve came out he took the time to educate my husband and I on the potential damage that can be done to our home over time by way of an uncared for chimney, even when we aren’t having regular fires.
I am so glad we had them out. The repairs we needed were done right there that day, so we didn’t have to schedule another 2 or 3 days of work in our home. Plus both the sweep and his assistant were very professional and courteous.

I believe they’ve since updated their uniforms, but they used to come out in top hat, coat tails and red handkerchief. You totally think of Mary Poppins. :)
And like those chim chimney sweeps in the movie, these Dick Van Dyke’s are professional, courteous and friendly.
Steve is even from England – born there, anyway. But I haven’t met a more sincerely patriotic American. Talk to him about our founding fathers or JFK or bodybuilder Steve Reeves.
Love these guys. Chimchimcharoo~

Had them out last week, they did a great job and were on time. Cleaned my chimney and put a cap on top to keep out the rain. I would use them again and recommend them to friends or family. Very polite and very professional.

They cleaned my chimney 4 years ago and the service was good. The problem that I have is the fact that this company has continued to contact me, and now harass me about cleaning my chimney after I have repeatedly requested not to be contacted. The year after my service I asked to not be contacted again. Still every year they call, not just once but over and over. Every year I ask to be taken off the list, still I get called. So once a again this year the hounding phone calls have come in. I am writing this review after just hanging up with a very pushy sales/​appointment person who in my opinion was beyond unprofessional. In summary today’s experience, I answered the phone call after the caller id announced it was a private caller (usually the company name comes across). When the rep asked to schedule an appointment, I once again decline the service. I politely told him that I have the correct equipment now and clean the chimney myself and don’t need their services. The caller informs me that its not about the cleaning but the «required inspection». I inform the caller that I’ve had a wood burning stove for 20+ years and have never heard of this. I acknowledge that there might be some «code or requirement» that is cited but honestly, since my insurance company doesn’t require it nor do any of my firefighter friends bug me about this, it is not something that I’m going to pay for. At this time the sales guy berates me for not getting an «Inspection». I politely tell him no and try to get off the phone with him by telling him i can not afford it. At this point the caller asks me if I know how to inspect a chimney and I am capable of making a visual inspection. He proceeds to tell me I should work for him because at least I would make enough to pay him to «inspect» my chimney. I’m starting to get a little annoyed at this point and express my opinions on the unprofessional way the caller was treating me, a couple of other thing were said and the caller proceeded to hang up. I am thoroughly disgusted in the way this company has proceeded to contact me, even after being requested to stop however, today’s experience was completely unacceptable. I would never do business with this company again!

This is a family owned business created in the old tradition that a Chimney Sweep is an honorable profession and is also good luck to kiss a chimney sweep. The main chimney sweeper is Steve, who is originally from England and still has his accent! He is a very charming man and is very good at what he does. Most of all this is an honest profession and will do the best job you will ever have serviced on your chimney serving from Coronado all the way to Fallbrook and anything between.
I worked here for 5 months before I joined the Army and I still keep in contact with them because they are so special to me.