Crunch

Very friendly and professional. Clean with top quality equipment. Their physical trainer manager was the best who gave me 10 sessions that has really helped this 79 year old body! And the price is right. Dick E.

Great and clean facility! Friendly staff who are always very helpful and really want to see you meet your fitness goals! I have a membership that I can bring someone with me and it has always been a great experience. The Trainers are amazing and I recommend them highly. This gym offers it all, classes, kickboxing, boot camps, swimming, lap pool, sauna, massage bed, tanning and the list goes on and on! Love the equipment, hardly ever any broken machines. Did I say amazing Trainers… YUP, I sure did. Gone from a size 18 – 20, now in size 10 – 12! Proof is in the results…

This gym really is garbage please do not attend t just because of the location because of than that please get rid of the blonde manger working their she does not listen to customers needs and I always get pulled out of closing my account they put pressure on you and make you
Feel horrible for canceling. Bad bad bad service with a smile!

They charged my card for a membership j didn’t even have with them and I was treated with so much disrespect. I think they were taking advantage of me as a young lady and they wanted money. I never stepped foot in the facility, completely unacceptable. I am beyond offended. I had to pay for a month I didn’t even go in. These people are nothing but scammers. The only reason I paid was because they wouldn’t not let me I am outraged.

WORST GYM EVER! I got injured in a car accident so I put my membership on hold. They told me that there would be no charges to my account until I was able to work out again. Six months goes by and they charge my credit card $ 73! I call to find out what is going on and Tasha tells me that they only put my membership on hold for 6 months, per their policy (which they never told me), and that they charged me $ 20 for my monthly fee, $ 40 for my annual fee and the rest for a LATE FEE!!! A LATE FEE??? Are you kidding me? After talking to Tasha and getting no where, I asked for the General Manger. Apparently he was not available and she told me to call back later. Later that day, I finally got hold of Asim (the GM) and he told me there was nothing he could do for me. That the payment is processed through a third-​party processor, ABC, and they can’t reverse the charges! So, I called ABC and they reversed the «LATE FEE» but could not do anything else! STAY AWAY FROM THIS GYM! THEY ARE UNETHICAL AND NO ONE KNOWS WHAT THE NEXT PERSON IS DOING! Needless to say, I cancelled my membership and will never go here!

I have been going to crunch gymn for 5 yrs so far no complaints. Recently I took interest in their classes and I love Tasha’s belly, butt and thigh class she is awesome your money’s worth. I love, love, love it.

Variety of classes are great
Tasha’s class on Wed is the hardest but most rewarding
She pushes you but in a motivating way
One of the hardest workout I’ve done but feel so good that I’ve tried and can see how much stronger I am getting
Tasha Rocks!!!

HORRIBLE CUSTOMER SERVICE.
I’ve been going here for over a year and I have the peak plus membership. When I signed up I was told I could bring a guest and that classes are included with this membership.
I go here for the spin class and often bring a guest with me. For over a year now, every time I would bring a guest they charged them $ 2 for the class. Which I think is reasonable.
HOWEVER, recently my guest and I checked in at the front desk and the employee told us it would be $ 4. I was confused and asked why he was charging me for the class because I was a peak plus member. He told me that the spin class wasn’t included in my membership and that I needed to pay $ 2 for every spin class I attend and that it had been that way for over a year.
He called over, who I’m assuming was a manager, and he told me that I needed to «upgrade» my membership for an additional $ 10 a month. The man was rude and the employees were laughing and saying things like «well you should be happy that you haven’t had to pay. That makes you lucky isn’t it?» I should’ve cancelled my membership right there. DISGUSTING.
That means I would be paying $ 35 a month for spin class.
My problem with this is that the spin classes on Tuesdays and Thursdays are almost ALWAYS empty. Why charge people more for a spin class that’s always empty anyways…
My other problem with this was the extreme lack of communication between the staff members. Multiple employees behind the counter would hand me a spin class ticket and allow me to proceed on my way without paying the $ 2.
The ONLY reason I continue to come to this gym is the location.

Been using this gym for a year. Has everything I need cargo/​free weights/​machines, but today it was time to renew. Ok no problem, same cost as last year right? Nonono my friends. Front desk said how would we make any money if we did that? Hahaha I said parkway is cheaper. I can pay there and use here! Wait wait wait the Mgr said, I’ll call my boss. Anyway its a decent gym but it has gone down hill in the customer service department since new management came in. Tasha is real nice and they did honor my original membership cost on the spot.

I love the staff here they are great and try to help you as much as possible. Their swimming pool is also great. Although that’s basically the only two good things. There’s more parking spots than actual machines and benches in the gym, most of the weights are old. They have a lot of room to expand yet they don’t, there is only one racquetball court (they definitely have enough room for more). The basketball court is a joke it’s a corner of the outside building with a hoop. NEVER GO BETWEEN 6:30pm –8:30 p.m. ITS LIKE A SHOPPING MALL AND THERE IS LITERALLY NO ROOM TO DO ANYTHING! They also definitely need to add another pectoral fly machine because it’s basically and auction to who gets it.

I switched from 24 hour fitness because they are sooo crowded these days. Crunch was $ 15 a month cheaper than 24. I was given 3 free personal training sessions with Alma. After the 3 sessions, I decided to continue training with her.
I highly recommend Alma. She sets up the equipment for my workouts and comes up with a plan for each session, taking into account any injuries or weaknesses I have. I’m in the best aerobic shape of my life and I have gained a good amount of muscle. The workouts seem like a lot less effort than working out by yourself because you don’t have to decide how many reps, sets or what exercise to do. An hour long session flies by and before you know it, your fit as *uck.

I love this place. Everyone here is super friendly and it’s pretty much the best part about my day!
Except for that personal trainer guy named Matt, that guy’s a tool-​bag.

Had it with this guy! Such a rude, unprofessional, arrogant jerk! usually every encounter I have with this guy Matt I brush it off and don’t let his attitude bother me. However today after him walking into my leg as I was using the leg extension machine, which caused the machine to slam down causing my bad knee to be tweaked unexpectedly. Without stoping, saying sorry or excuse me or acknowledge what he did instead he just continued to walk away. There was plenty of room for him to walk around and not interrupt my set, he decided to be a A hole and walk into my extended leg! This dude has a problem with getting in people’s way and expect them to move around Matt as he is a God of nature or some stud! This is not your gym dude, make space for other people who pay your salary and give some respect to paying members!
This «trainer» should not be training or working here with this kind of bad attitude, poor business decision.

I am a newbie and was kind of skeptical to join but Tasha changed my mind! She was extremely friendly and took me on a tour. It’s been a week and I am soo happy I decided to join. So far the best gym I have ever joined. From the pros to the beginners JOIN CRUNCH you will be glad you did!

switched from chute to crunch been to 3 this one is by far the best gym. It has more features like spa, pool, jacuzzi, day care, mma room and by far the cleanest. The staff is up beat and friendly. The GM signed me up and is always super friendly. I would recommend this gym above any of the chuze or other crunches.

I began to go to this gym during the summer, and I love it. Unfortunately, someone stole my car keys yesterday and decided to get in my car and steal my purse. The staff was amazing and literally helped me look around the entire gym, even paging the gym if anyone had seen my belongings. Don’t get me wrong, I still like that location, but I feel the need to advise everyone to please watch and secure your stuff! The gym has only a few cameras located inside. My keys were taken from the locker room, therefore I won’t know who the female was, that went through my stuff to get my keys and proceed with burglary. Be careful!

Worst customer service ever electronic get a contract I walked in today and I’m trying to get a contract cooking or start working out over there this guy act like he wants to be a general manager acting so hard front desk this customer service in this blondie b**** I ask for the manager to help out and she said oh he’s the only the general manager he’s in charge of everything she just want to give you anything this b**** and this f***** that need to be fired anything she get a girl customer service way better than that I wonder why your rate is only 3 stars

Ive been searching all over East County for a good quality gym w/​childcare. I did a tour of the Jamacha location and I was immediately impressed with Michael’s easy going attitude. Within 15 min. of touring with my 1 year old, I wanted to become a member. Everyone working seems genuinely nice. I was happy with how clean the childcare center was and eager to workout! If you are unsure of becoming a member because of all the bad reviews, you should go in and check it out for yourself. Thanks again Michael for having such an awesome attitude. Looking forward to working out here!

I also used to belong to Pure Fitness. It was kind of a crappily run place, but at least you could get on the weight pile without problem. I find it damn near impossible to get on the cables or use the benches with free weights. It is always crowded & I find myself almost physically running into people regularly. My husband runs on the treadmill and those are always free, no matter what time of day. If you run on the treadmill, you’ll not have a problem. They need more free weights & benches. Also, the «ladies preferred workout area» has guys everywhere… all the time… Probably because all the other equipment is taken, especially the free weights downstairs. The facility appears clean and neat. I have a love-​hate relationship with this gym. They’ve crammed so much equipment and people in this place that it’s unpleasant.

«Great Gym, Awesome Staff, & No Judgments «
My wife and I visited the new Crunch Fitness Gym in El Cajon at 522 Jamacha Road. Crunch Fitness took over the gym from the old Pure Fitness facility last year. What a Difference ! We were met at the front counter by Tasha Rice the Operations Manager, who is one of the nicest, friendliest, and most professional people I have ever met. Tasha, who has been in the fitness industry since she was 18 years old, walked my wife and I around the new updated Crunch Fitness Gym. She explained and pointed out the brand new modern gym equipment, the huge free weight area, the different venues and types of classes for exercising and working out, and explained all of the Crunch Fitness enrollment plans. Crunch is known for their unique classes and fun atmosphere. Their variety of classes and experienced instructors has consistently been one of their biggest selling points for the past 25 years. Many of my friends say that going into a Crunch Gym can often feel like you’ve walked into a club or party. There is always wide screen TV’s and upbeat music playing throughout the gym, and any staff member you talk to always has a smile on their face and an upbeat attitude, as they help you in any way they can.
Crunch offers yearly or month-​to-​month contracts which are great for the person who is unsure about how long they will be committed to a fitness routine. Some of the Crunch Gym locations offer a $ 9.95 month-​to-​month membership, with no contract, although this deal is only available to users in certain areas.
The Jamacha Crunch location has a slightly higher monthly fee, because the gym offers many extra experiences that other Crunch Gyms do not have. Like a 3 lane lap pool, huge Jacuzzi, and exercise pool, a sauna, basketball and racquetball courts. The Gym also has hydro massage and tanning machines, along with a full service spa. Crunch Gym also offers daily childcare if needed. Crunch also has a wide variety of aquatic classes. Dianne who teaches the cardio-​float & tone, and Arthritis Foundation aquatic program, is one of the most dedication, detailed, organized, and passionate instructors I have ever seen. Crunch Gym also has a wide selection of over 18 different fitness and exercise classes you can attend which include, cardio bike riding, Yoga, Zumba, Pilates, Tai, and many other exercise combinations that target your total body fitness. I’m very impressed with how clean the Crunch Gym locker rooms and all other facilities are maintained. Employees like Cassandra are constantly walking around cleaning, sanitizing, and refreshing everything in the facility. John Romeo the new Operating Partner and Owner of Crunch, has done a great job hiring a fantastic staff of experienced, caring, personable, and dedicated people to help lead, teach, and instruct customers, to reach their fitness goals. Pace Goodwin the General Manager is always walking around the gym making sure everything is functioning and working well. And let’s not forget the team of personal trainers who can take customers daily through a variety of fitness work out programs, so people can attain their fitness goals. My group fitness and personal trainer Taylor Rasche was so bubbly and detailed, as she brought excitement to my new workout routine she developed for me. If you want a great place to work out, with awesome friendly, experienced, and dedicated staff members, then Crunch Fitness Gym on Jamacha Road in El Cajon is the place to go !