Express Hand Car Wash

I would give this place zero stars if I could. This place is the worst when it comes to customer service.
I have done business with those guys twice but I will never ever go back there again. The first time, they didn’t apply the tire dressing on the tires in the right side. I took my second car there the following week to get it washed. The pressure wash was applied very close to the paint and peeled a quarter size chip. I complained to the staff and they said the paint is old. My car was manufactured in 2008 and I have never heard of such thing.
I spoke to the owner and he was very rude, he blamed it on the cars that we buy! Seriously???
If you don’t want to wash certain cars, put a damn sign!!!

My husband’s employer recommended this place so we took our car in for a detail. We have four kids and our car is a 2010 that has never been detailed before, so there were food stains and all kinds of other tough jobs. There was even melted green crayon on the seat that we had never been able to get out no matter what we tried.
There aren’t very many things that leave me genuinely stunned, but when we went to pick up our car… I was genuinely stunned. It looked brand new. Every little stain or spot was gone, including the melted green crayon, and every inch of the car, inside and out, was shiny and perfect. I can’t say enough times how amazed I was and how good it felt to drive around in a fabulously perfect car.
We have taken our other cars there since then with the same result. We live in Mission Valley, but it’s well worth the drive to us.

I just came back from the worst car wash experience ever! For the first time i went there and the problem I got tricked by the options they have. I chose the 23.95 classic wash which was the most expensive one on the list. But i noticed they wash all the cars the same way, regardless of what did you pay! Just fast vacuum, get wet, washed dry it and get out! all done in almost 5 minutes while I was in the car. basically they did nothing with my interior. I usually don’t put complain about businesses, but this one was exceptional, trust me when I take my cat to Mossy Nissan for a simple Oil change, the washed way better than them for free. because I believe in this days when people pay for something, they deserve better services.

I drove 15 miles to this hand car was. Only to be treated rudely. And to be told that dog hair can’t be vacuumed out of cars. I asked him to try again and he got frustrated with me and had an attitude.
I drove my car in the tunnel and when it was washed I was waved out as if I were done. I informed the man that the inside of my car had not been cleaned out and the windows inside were never wiped down either. He started arguing with me that he saw them do the inside of I my car .
I NEVER GOT OUT OF MY CAR .
WORST SERVICE EVER !! This place is a FRIGGIN JOKE.

I wish I could give this place NO STARS!!! I will NEVER go back to this joke of an establishment. WORST customer service ever!!! A while ago I took my truck here to get washed and they told me they couldn’t wash it because it was «too dirty». I thought it was a CAR WASH. Who brings a clean vehicle to a car wash? Today I brought my car in to get washed because some kids egged my car last night. They once again told me they couldn’t wash it because it would contaminate the car wash. Are these guys for real?!? Don’t waste your time here!!!

This place sucks don’t ever go there. You pay money and they don’t even clean your car. Such a disappointment.

They did nice job detailing the outside of my car but the owner was rude when I told him why they didn’t polish the leather inside. Not a good customer service and won’t go there anymore.

My car was long overdue for a wash, so I gave this place a call one Friday morning a couple weeks ago to see what the line was like for a full detail. They picked up immediately and I was told that there was only one other car in line. I get there, hand over the keys and well honestly, I’ll admit I was a little hesitant when I was told that I wouldn’t be able to pick up my car until they closed at 6pm that evening (I dropped it off at 10am). So I was car-​less the whole day, stuck in El Cajon (I ended up taking an Über into North Park to study).
But let me tell you, the full detail is worth every penny and definitely worth the wait. Aside from some cosmetic scratches that accumulated over the years (from people who don’t know how to park within the lines), my car looked like it did the day I drove it off the lot (10 years ago!).
So sad it rained a week later, but that’s just my luck with washing my car… rain follows. But I would definitely come back for a full detail! They do great work here!

Tried this place out for the first time. I was a little put off at first. I thought the prices were a little steep. For a drive yourself through car wash. I was wrong! They were extremely thorough and did an amazing job! Would of given them 5 stars, but the wait was pretty long, well worth it, but long. I definitely will return!

Horrible car wash. After waiting in line for 10 minutes I got asked to leave in a very rude manner because my truck was too tall. Put out a sign or something so people know.
I will never return even in my other vehicles that are not lifted. Also it appears that there are some employees or friends of employees just meandering around twiddling their thumbs behind their back looking into oblivion.

So on a couple of tries this place actually ended up being very great. They use hand washing microfiber washes. Wich is great on my car (epically since my car is black.) I went in one time for a wax and boy did they do a great job. No streak marks left any were wich is a big deal to me. If your like me and have a dark colored car I would recommend this to any one.

Express is the only place I go to wash my car but today I had them do a full auto detail on my Lexus Rx350 and what a fantastic job they did! I am so impressed with their work I am going to have them detail our Tundra. I highly recommend Express they do excellent work and great prices!

Its a great place !

hands down best car wash in town and the only hand wash i know in el cajon. great staff members they were so friendly and honest and also they got the best detail job.

Fantastic service! Very friendly and knowledgeable employees. My car looks better than when i drove it iff the lot and they even buffed out some scratches.

I went today to get a hand wash on my car. I parked in a parking spot because I wanted to chat with the guy about not taking it into the tunnel because of my rims. They are ridiculous and a pain. So he comes over to my car and starts talking about protective leather coats and deep cleaning, mind you my car is not that dirty, I tell him I already have protective coating on my interior and I just want it vacuumed and wiped down like any other car. He takes another look at me and the car and quotes me 80 dollars. Seriously. This is not my first hand wash. I tell him I have paid closer to 20 bucks and he starts shaking his head that there is NO WAY. So I thank him for his time and that I will look around. Reminder I am in sparking spot with two open spots on either side. I sit in my car and start googling other car washes. One minute later he walks up and asks if he can help with anything else and I tell him I am ok and thanks. He tells me I have to leave because the parking spot is for paying customers. Seriously. I mean come on. This place is rude and poor at business practices.

I have always been satisfied with the customer service, care for my car, and quality of the car washes and details I have had done.

Took my 2010 SUV Ford Explorer into Express for the first complete detailing since I bought it new. I have two large Labradors that ride with me and the dog hair was everywhere. The paint was looking dull and it was very soiled inside and out. I left it for the day and when I picked it up the whole car looked like new! The paint had a high gloss just like when it was new. The interior is beautiful you could not tell that there had ever been dogs in the vehicle! The leather seats, steering wheel and dash are completely restored to the original condition. After completely inspecting my SUV I found that every detail was perfect inside and out. I highly recommend Express Hand Car Wash they are professionals that know how to detail a vehicle to return it to look as if it was just driven off the show room floor!

I have tried other car washes and always come back to this one. They are very thorough and professional. Even use air pressure hoses to push out any water that likes to hide behind the mirrors that you notice as you drive away from other establishments. I don’t think you’ll be disappointed.

Hands down the best carwash in town! This is literally the only place that my truck has been washed in the 9 years that I have owned it. This is a 100% hand car wash, there are no brushes or abrasives to scratch or damage your car. I have a black truck that I am very picky about and thanks to these guys it still looks like new. From washing to full details these guys have very good attention to detail and are very friendly. I would highly recommend this place to anyone who loves their car!